481 Responses

  1. Duneknight
    May 12, 2011 at 6:09 pm |

    Syfy, you certainly took the risk from the start so I can’t fault you for that. But you could’ve promoted SGU a bit better.

  2. The Tenth Doctor
    The Tenth Doctor
    May 12, 2011 at 6:11 pm |

    Let the bashing begin! Who will be first to proclaim SyFy is rubbish and awful?

  3. Yxelione
    May 12, 2011 at 6:14 pm |

    I think the best way to show fans how you love Stargate would be ordering a movie or two. Less past tense, more future tense.

    “the biggest drop in viewers came before the hiatus, not after”
    As far as I can remember, there was a pointless one week break before the final episode before hiatus, that’s the reason there was a drop in viewers!!!

  4. Darren
    May 12, 2011 at 6:15 pm |

    Hi Everyone: Please remember the comment rules, including especially treating others (including a network rep) with respect. Please state your opinions with tact and respect, and not raw insults.

  5. Sylvia
    May 12, 2011 at 6:15 pm |

    Thank you Craig for trying to clear the air. I hope people will consider your point of view as a business.

  6. mistergroenevingers
    May 12, 2011 at 6:19 pm |

    Good letter.

  7. wraithkelso
    May 12, 2011 at 6:20 pm |

    @Syfy Craig Engler,
    Are you going to fix the scheduling for Sanctuary season 4 since it has less viewers on Monday nights now then it did on Friday nights a couple weeks ago? Or will you let this move be it’s death sentence as well???

    And, did you think to account for what the ratings of its HUGE competitors were getting at the same time? Putting Stargate Universe up against such long running hits like NCIS and Dancing with the Stars wasn’t very smart. I watch both NCIS and SGU, how am I to choose which to watch live? The amazing show that I’m the only one in the house that watches (SGU) or NCIS that I can watch with my dad?

  8. Stryse
    May 12, 2011 at 6:23 pm |

    Rating ratings ratings… For my part I’ve only been watching Stargate on a weekly basis for about ten years now… Never once has MY viewership been counted in any of the metrics. I don’t have a Nelson box, and my cable provider doesn’t capture my DVR viewing habits to report in either.

    Add to that the dozen or so people (at our peak) that would gather each week to watch it. They weren’t getting counted either, because they viewed it in my home.

    The fact is, what killed SGU is nothing that you dismissed (rightly so), but that the rating system you (and everyone else) use is fundamentally flawed. You got it wrong here: “The ratings I used above are Live +7 numbers, or the total number of viewers who watched the show live and during the following 7 days via DVR.” No. That’s not a count of your actual *viewers* but how many times it was viewed. The DVR doesn’t know how many people are sitting on my couch.

    I don’t know how you measure success… but I’d say SGU was extremely successful as evidinced by the vocal outcry over its cancellation. Haven’t seen fans of a show this worked up since, well Atlantis ended.

    Your benchmarks are flawed and the sooner you realize that, the sooner better ones can be devised.

    So while I appreciate your position, I do hope it registers that SGU was the third strike.
    I’ve withdrawn my viewership from all things on SyFy… despite you still being the only station on my TV having anything worth my time.

    Not that I’ve been counted anyway.

  9. Stryse
    May 12, 2011 at 6:26 pm |

    Plus, it wouldn’t have killed SyFy to throw a bone and order up a mini-season of a handful of episodes to let the story get wrapped up somehow.

  10. AsFarAsLarry
    May 12, 2011 at 6:31 pm |

    Well, I won’t bash SyFy specifically, but to say they’re just like everything else that has an American hand in it (yes, I’m American; yes, I’m eyeing New Zealand and Canada for expatriation).

    1. Chaz buys Ferari.

    2. Chaz needs gas for Ferari.

    3. Chaz lobbies to lower his taxes to afford the gas (and buy a few more Feraris).

    4. Chaz needs gas for 3 Feraris, so Chaz moves manufacturing out of America and fires all the workers (we don’t really make anything anymore, we just have bunch of weird service industries like Health Care and the prison system, cell phone carries, that make us pay more and more money for, well, nothing really).

    TV is the same way. We used to have lots of fun shows. We finally start getting some interesting genre shows, and then everything goes reality, because they are cheap.

    It is all about gas for their Feraris.

    So that leaves books. I started with Asimov, and it’ll just come full circle.

    My 52″ TV does make a really nice monitor for my PC games, however, and I can stream old genre show episodes to it, so it won’t go to waste.

    I won’t be tuning in for “Wife Swap Dancing NASCAR Wrestling Big Loser Stars Idol Apprentice Bosses”.

    It would be interesting to know if the rest of the world watches that reality stuff, or if it’s purely an American trash thing? It’s embarrassing.

  11. Sylvia
    May 12, 2011 at 6:32 pm |

    Hopefully, someday, Syfy will find a way to help produce and air the SGA and SG1 movies that were originally promised by MGM. That would at least be something.

  12. Cube
    May 12, 2011 at 6:33 pm |

    The reason I stopped watching was because the show changed way to much and did not seem like stargate anymore. I liked battlestar galatica reboot but I don’t need a stargate series like it.

    and unlike star trek deep space 9 that had a darker tone but still seemed like star trek, stargate universe really did not.

    Also Hitting everybody upside the head witht he huge change on the first day with all the changes to stargate that the show made was not a smart move all it did was piss me and other off and I did not care for it much on day one, other shows did the changes slow when they do a spin off that would have another theme to it from the main series. (except torchwood but you know if it had captain jack as the star it would be insane you know who he was)

    Also somebody killed stargate atlantis then said Hey you are getting stargate universe and you will like it like at the same time. most shows have been off the air at least a year or 2 before they do a reboot of the entire series.

    So ya If They Try again with a new stargate series and do a better job at being stargate with new changes i would come back.

    Right now all I watch on syfy is sanctuary (and I had little warning it changed to monday thanks syfy I missed episodes and cant get into it this time) and eureaka in the summer. OH and stargate reruns…Other than that I don’t really watch anymore so I never so your advertizements that you moved the shows yet again.

    Also I may be in the small numbers But i like to watch my Sci-fo on weekeds or friday when I have nothing to do the next day, during the week I got stuff to do and just watch stuff I do not have to focas much on, like mythbusters or things.

  13. 1HateSyfyN0W
    May 12, 2011 at 6:35 pm |

    You cancel an amazing SCI-FI show on SYFY but you make these stupid cooking and wrestling shows. Be a SCI-FI channel. Cancel those shows. Goodness you don’t even have any good science fiction shows on right now. And you cancel your last true one. Way to go. You lost a viewer.

  14. 3531767
    May 12, 2011 at 6:36 pm |

    Stryse couldnt have put it any better. I dont have a nielsen box or even a dvr so i , my wife and my teenage daughter wouldnt be included in any count.

  15. Graham.Billing
    May 12, 2011 at 6:46 pm |

    I’ve been a fan since the original movie. What a shame to see this brilliant show ended. But we see it all the time. Honestly, StarGate fans have themselves to blame. I’d never heard so much whinging in the first season because it did not fit into the typical hygienic Stargate mould. The creators of the show did a fantastic job of making this the characters more personal and realistic. We’re over superhero’s and happy families and this was a welcome and needed change to the franchise. Seriously you need at least a season to flesh out the characters and story and a lot of StarGate fans did not give it a chance.
    The characters in this story were real and honest and it grieves me that we’ll never see them again and find out where these diverse and interesting people with their ancient bus end up. Sigh…….. To the actors of the show I wish to thank you all for such a fantastic effort and we’ll miss you. To the writers, you have my respect and admiration and I’m sorry it didn’t work out.

  16. Cube
    May 12, 2011 at 6:47 pm |

    OH and the stargate movies.

    Make them one of your Syfy original movies. I do get a Kick out of the crazy mutant crocodile movies and stuff like that you make for the insane concept of it all.

    But god you could get a fricking stargate movie for that and it would be a million times better than any other “Syfy orginal movie” You have ever made.

  17. asgarder
    May 12, 2011 at 6:48 pm |


    So, I even understand why you cancelled SGU, because of 1 Milion Viewers compared to SGA’s 4 Milion Viewers.

    My question is: If SGA had 4 Milion Viewers why did you cancelled it? And aren’t 4 Milion almost garanteed views enought to bring back SGA, even if its just 1 ”Test Season” to see how it performs or to make the SGA movie? I think there are some thing you are right, but another thing you are very wrong!

    Why do you think so many people stopped watching Stargate? Well, SGU’s Season 1 sucked, all your ‘usual viewers’ went away due to the cancelation of SG-1; BSG; Caprica; SGA; Andromeda and pretty much every other REAL SCI-FI series.

    From now on, i dont think you can expect 2M+ viewers on any of your shows because you STOPPED doing sci-fi and you started airing Wresling witch has LESS views that what SGA had.


  18. Craig MacD.
    Craig MacD.
    May 12, 2011 at 6:49 pm |

    I have to disagree about the amount of promotion by Syfy. I watch(ed) SGU on the Space channel here in Canada and their show Innerspace had a Stargate: Universe special in which fans got to watch an episode of SGU and meet the cast in Toronto. The actors (even the supporting cast) came out on stage and did interviews. They even dedicated an episode to the end of SGU and the Stargate franchise following the airing of “Gauntlet”. I know a lot of SGU fans on Twitter, both here in Canada and in the U.S. and it seems that Syfy was doing very little to promote Stargate: Universe compared to the Space channel, even though the series was produced by Syfy. SGU was Space’s highest rated show, and while that may not mean much to a U.S. audience or the Syfy channel I think that if more of a push was given to promote Stargate (both Universe and Atlantis) the franchise would have survived. Granted, the show had its critics from the start (particularly Atlantis fans who thought SGA was cancelled in favor of SGU) but I really think Syfy could have done more than just changing the programming schedule in order to keep one of the longest running sci-fi franchises on the air.

  19. blackhawlk
    May 12, 2011 at 6:49 pm |

    Thank you Craig. I’ve never once believed that Syfy did anything but support SGU and the franchise over the years. You did everyone to try and save a failing show but it’s not the channels fault that the show just didn’t appeal to enough viewers.

    Hopefully Stargate will return at some time in the future with a new creative team, who can bring fresh ideas to the Franchise and recapture what made it so popular.

  20. Briangate78
    May 12, 2011 at 6:50 pm |

    I just wanted to say as a supporter of Syfy, and a Global Moderator for Syfy.com, I am proud of this network. They gave is 12 Seasons of Stargate that I have enjoyed. I think Craig is being very supportive by replying to all these fans attacks. I think some people need to understand that this is a business, and SGU was not making money for the network.

    Thank you Darren and Craig for letting this happen, always a pleasure reading your articles.



  21. ZJW88
    May 12, 2011 at 6:53 pm |


    First i’d like to thank him for taking the time out to respond to a majority of the criticisms leveled at the network.

    Now certainly i’m still upset with SGU’s canceling but he’s not wrong that the ratings have been rather unfortunate. And it’s true, there are many more Stargate fans than will ever be counted in Nielson’s data but that’s just the way it is unfortunately.

    As for the move to Tuesdays i feel it was a mistake. It’s true they’ve had success there but that was in the summer. And hey, Stargate was originally a summer series. I feel like airing in the summer would have given it a much better chance. As for potentially airing it after Wrestling it seems that, while it would have produced better ratings, it was never an option for SyFy. With the amount of money they were spending they wanted (needed?) SGU to anchor a night.

    SyFy certainly didn’t make the greatest decisions along the way but the viewer erosion wasn’t their fault. SGU didn’t start out with the bang fans expected and they checked out over time. Maybe that’s the fault of the series, or maybe that’s the fault of the fans for not sticking with it, but either way that’s just how it was.


    Sad realities :-/

    As for the “hate” against SGU being too different – honestly i enjoyed Atlantis but that’s 15 seasons (with SG1) of going through the gate, getting into trouble, and getting out of it. I wanted something new and SGU gave it to me. I was definitely pleased they took a new creative approach, even if it didn’t hit it’s stride until season 2.

  22. Stryse
    May 12, 2011 at 6:55 pm |

    Unfortunately I think the next thing we see for Stargate will be a rebooting. Maybe they’ll pursue the original trilogy idea and then adapt that for television.

  23. Stryse
    May 12, 2011 at 6:57 pm |

    My fellow SciFi fans… do not become complacent with the ‘way things are’ in terms of the rating system. YOU are the consumer, and the power to change things begins and ends with you.

  24. Cheshil
    May 12, 2011 at 6:58 pm |

    First, I do think it’s great (and gutsy) that you came out here to respond – it shows a lot more than I’m used to seeing from Syfy.

    I do disagree that Syfy supported the show as much as possible. A miniseries order, or support for the show (or movies) despite less-than-great ratings shows support above and beyond any other network – ordering seasons because the ratings are good is just business sense, not really support.

    Otherwise, I think Stryse hits the nail on the head. Perhaps the Syfy could’ve developed other ways to count the numbers.

  25. puddlejumper_1
    May 12, 2011 at 6:59 pm |

    @Stryse I fully agree with you. Well said

    @Craig Engler Thankyou for one thing. Comming out and addressing fans. But, with no hate. I doubt you’ll get much higher ratings on your newer shows than what you had with Stargate. Stargate is an iconic scifi show, a show and story that has gone on for 16 years, and you let it end without an ending. Sure you may have made a buisness descision, but that decision has hurt your franchise IMO, and also hurt 3/4 of your viewers. I use to like your network, or the network called SciFi

  26. stargatefan1958
    May 12, 2011 at 7:02 pm |

    i think one more season of SGU to finnish it out would of been nice it was a great show. but so was SG1 and SGA. they were good clean shows. good stories, and then you put on reality shows thats not scifi then wrestling not scifi either. I want to go to other worlds by way of tv you folks at syfy dont get it do you? well FRAK when syfy loses alot of people they might listen then. because i guess sanctuary is next then warehouse 13 and then eureka, see ya all

  27. uagoalieguy
    May 12, 2011 at 7:03 pm |

    One question I would have liked to have been answered was whether Stargate had a future on Syfy, meaning that if MGM wanted to fund another Stargate TV Show or Movie, would SyFy get behind it.

  28. ZJW88
    May 12, 2011 at 7:04 pm |

    I mean i supposed i could boycott the system, except that i don’t have a nielson box – and if i did have 1 and decided to boycott it i wouldn’t be beneficial to the series i was watching…

    I mean i know what you’re saying – but i don’t see a good way of changing the system. The Live and 7 Day tracking is an improvement. Is it still fool proof, certainly not, but it’s moving in the right direction. And really nielson isn’t designed to track a show’s popularity. Yes there are countless fans who download episodes (legally or otherwise) but that’s irrelevant to tracking TV viewership.

    I think i remember hearing something along the lines of, when the episode “Seizure” aired, that the amount of internet downloads within a day after the episode aired was equal to or greater than it’s viewership. If all those people had watched the episode live, than the series wouldn’t have been in as much trouble as it was. Theoretically at least, as who knows who has nielson boxes…

    It’s a flawed system, i don’t like it, but i fail to see what more i can do other than flood the interwebs with complaints. Still, even it it managed to measure the exact viewership it wouldn’t ever track a series popularity beyond television.

  29. Piernik
    May 12, 2011 at 7:11 pm |

    You can’t compare SGA and SGU ratings because SGA was running from july to september and from january to march while SGU had to compete with major broadcast networks (september-november and march-may).

  30. bum783
    May 12, 2011 at 7:15 pm |

    One more point. When SyFy canceled Farscape, the show ended with a cliffhanger. SyFy aired a 5 hour miniseries and than a 2 hour conclusion to give the show a proper ending. The miniseries aired 19 months after the show was canceled. I wonder if there is a possibility of this happening with Universe? An 8 hour miniseries 1 or 2 years down the road could give the series a proper ending and re-ignite interest in the Stargate franchise opening the door for a new series, just like Star Trek and Battlestar Gallactica.

  31. johnmknight
    May 12, 2011 at 7:16 pm |

    Thank you for your time and response to the fans. After reading through your letter, I was struck by what I didn’t hear. I did hear, the ratings but I didn’t hear what SyFy did in response to those ratings. I believe it would do the fan base a great deal of good if you could explain, in as much detail that makes sense, what SyFy did to respond to the ratings, other than just move the show’s air day/time around. I’m fairly sure other marketing levers were pulled, such as promotion or even creative changes? Explaining and educating us further could help turn some rants into constructive criticism.

    Again, thank you for writing the letter.

  32. carmencatalina
    May 12, 2011 at 7:16 pm |

    If Syfy would like to see how to bow out of running a show with some class, perhaps they should look at the Innerspace special that Space ran at the end of the final episode of SGU.

    Lovely, and classy.

    And what did Syfy run at the end of the final episode?


  33. Terrack
    May 12, 2011 at 7:17 pm |

    The problem I’m having is this , to me it seems that you had already all but written the show off just a few episodes into season 2. However, you where contracually obligated to continue to episode 40,, so why in gods name were the producers not informed of a cancellation untill AFTER pricipal photography was completed?? You expect we the fans to trust you and invest in the stories and characters you present to us, but your not worthy of that trust. It’s my opinion that if you bring a story to us, YOU have an obligation to complete that story. That’s what you OWE your fans, and in that debt you have failed…….

  34. samcamfan
    May 12, 2011 at 7:17 pm |

    Instead of outrightly cancelling it as they’ve done and basically wiping their hands because SGU was “unsuccessful”, they should set up a 4-6 part mini series to FINISH the story. If they did that, I would have no problem with them not wanting to do anything more with SGU. But until they conclude it? The only people I’m going to blame are SyFy and MGM.

    I also love how he said they don’t cancel shows to fit in a new one. BULL! The most recent ‘axing’ of shows all over the place to make room for new series tells a completely different story, thank you very much.

  35. 3531767
    May 12, 2011 at 7:22 pm |

    Stargatefan1958 – if they would have produced a season 3 the viewers would have come back as season 2 was much improved over season 1. I didnt like season 1 all that much but i stuck with it and loved the direction season 2 went.

    Syfy made too many changes and gave up too fast before it had a chance to settle in. Also putting it on in the spring/summer probably would have been best but thanks to syfy we will never know.

    Now that the Nielsen ratings for sancuary that im not included in are plummenting im sure it will go away too. They (syfy) really have no idea how many people watch it using that system.

    SGA/ SGU is way better than any of those B movies they make. What are the ratings for those??? i cant imagine it is very high.

  36. ZJW88
    May 12, 2011 at 7:23 pm |

    PS: the Farscape miniseries was 4 hours (2 2 hour episodes) and nothing more than that.

    Also while i’d love 4 more episodes of SGU would that really be enough to wrap up the whole story?

  37. Robby
    May 12, 2011 at 7:25 pm |

    There’s certainly some good spin in there, but that’s all it is…spin. Trying to use the argument that Tuesday was a good time slot? In the summer absolutely…but this point has been covered to death, so I’ll let that one go.

    The death of the Stargate franchise really traces back to one thing in my mind, and that’s when Sci-Fi moved BSG away from their Friday night lineup (also Tuesdays, if I’m not mistaken). After that, the ratings started plummeting for SG-1, SGA and BSG, and none of them ever really recovered. They apparently wanted to spread the wealth, and it backfired on them.

    And let’s make no mistake here – SGU was picked up solely because Stargate has been a goldmine for SyFy for years, especially through syndication. It was a no-brainer.

    Brad Wright didn’t exactly do the show any favors by making the first season of SGU into exactly what they were making fun of in SG-1’s “200”.

  38. ZJW88
    May 12, 2011 at 7:26 pm |

    And actually their ratings for their original movies tend to be higher than that of SGU unfortunately. I can’t speak for an average, but every few weeks it seems i’m reading a press release claiming their most recent creature feature averaged in the range of 2-2.5 million viewers.

  39. bringbackatlantisfools
    May 12, 2011 at 7:31 pm |

    We are still waiting on the sg-1 and atlantis movies where are they. both movies were promised before SGU and we are still waiting for them and now its SGU you gone poof just like that there were alot more people watching in the 2nd half of season 2. Just give it a chance it was getting good. I bet after all this hype the ratings will be there on a mini series syfy lies and bull.

  40. joeclubkid
    May 12, 2011 at 7:33 pm |

    We will never agree on everything. But I do know that Stargate Universe deserves a proper ending. Let “Stargate” go out with some dignity. Stargate has made SyFy lots of money. We deserve a movie or two.

  41. Browncoat1984
    May 12, 2011 at 7:37 pm |

    Almost every other comment I see here is “I don’t have a nielson box” how many people watched the show that don’t have one? We’ll never know.

    Okay, Craig, there’s some flaws with SyFy’s (and your’s) logic here:

    Your first flaw is in your comment in regards to the success Warehouse 13 and Eureka had on Mondays and Tuesdays. First off, those shows aired in the summer, NOT the fall. Try airing those shows in the fall and chances are you’ll get lower ratings. Yes, I know, the finales did well when they aired against tough competition, but those were finales, and you admitted that that sort of stuff usually sees a spike. Also, Eureka was in its FOURTH season, not its SECOND thus it already has an established audience, and Warehouse 13 aired as a lead-in while it was just in its second season, with its connection to Eureka it too probably had a more established audience.

    SGU’s case does not help that it did not have a strong lead-in or out series like Warehouse 13 had Eureka. Caprica was not a strong series at all, was only in its first season and was even darker than SGU was. It would have been better to have kept it paired with Sanctuary (yes, I know, its had lower ratings in recent weeks but that’s because of the sudden move to Mondays). Had you kept something like Atlantis on, another Stargate series with an established audience, it might have done better, especially if you had not canceled Atlantis and let it run for another year alongside SGU you would not have had the “OMG THEY KILLED SGA FOR SGU PEOPLE”

    You second error is in “we have X and X and X and X that you guys can watch next fall!” Well here’s a NEWS FLASH SyFy! Stargate fans DON’T WANT X and X and X!! We want Stargate! That’s like going to a Star Trek fan and saying “there’s no new Star Trek, go watch The Clone Wars instead…” I do enjoy Eureka and Warehouse 13 and Sanctuary, but you know what? I’m not watching anything new on your network after the treatment you gave fans with Caprica and Stargate Universe. Sci-fi fans are reaching a boiling point that’s been building up since the cancellation of Firefly. Show after show after show that we watch and enjoy and support by buying DVD’s and Blu ray’s and watching live (when we can) get canceled due to an archaic ratings system that’s stuck in the 1960’s. I thought the Sci-fi channel, with a specific focus on the sci-fi genre would be different than all the rest and show some more compassion but I was wrong, you’re no different than anybody else. Had you thrown Stargate fans a bone and said “we’ll help support a movie to finish things off” I would be saying differently, but no, you didn’t.

    Instead you take FIVE MONTHS to FINALLY explain to fans what happened and why. You should have had this letter ready IMMEDIATELY after the cancellation.

    I still can’t fathom that FOX of all networks renewed FRINGE, a great sci-fi show that like Universe has been struggling in ratings, yet SyFy can’t even give us a movie to close off Stargate Universe and put it to proper rest. I’d never think the day would come when I would support Fox over SyFy…

  42. hedcase1
    May 12, 2011 at 7:47 pm |

    @Syfy Craig Engler
    Thank you for taking the time and address a lot of the questions, comments, and criticisms that have been posted recently. Your post addressed nearly every topic, except for two key components.

    The first one that I believe you overlooked was brought and explained quite well by @Stryse in an earlier post. While I certainly understand that your business models and successes depend on ratings and the bottom line, the way that line is measured is sorely out of date. I can’t really add more to that as @Stryse’s post was quite concise about it.

    The second component that you did not address is the move from off network season runs to in season network runs (i.e. from the Summer and Winter airings to competing directly against the top network shows in the fall and spring). Were SGU’s dminished ratings taken into account because of the much tougher competition it faced during the fall? I have not seen that addressed by anyone except for Darren here on the site. Do you not believe that was a huge factor in ratings? Why did you not move it to the summer to get the ratings you wanted to achieve? Out of all of the issues with SGU’s demise, I believe that was the most baffling to me. Syfy’s programming has been built upon its success during offseason programming and while I understand you are trying to expand into new areas, why didn’t you move a huge investment like you said yourself into a different time of the year where it would have garnered the ratings you were seeking if you were not altering your expectations of the ratings facing much tougher competition?

    That is the only thing that upsets me about the whole thing. I believe Syfy did support the show quite well in every avenue except for this one. Stargate was your Star Trek or Star Wars and the fact you did not move it to a different part of the year even as a trial run…I just don’t understand. The previous SG shows did amazingly well during those times of the year.

    I just don’t get that. I understand everything else, except that. Do you remember your Sci-Fi Fridays (SG1-SGA-BSG) man that was the high point for you guys. I gave up going out on Friday nights in college for those days. I lived for Friday nights. It’s really just a shame you guys don’t have that anymore…

    Again, thank you for taking the time to respond and I hope you at least read these comments.

  43. Rivyn
    May 12, 2011 at 7:47 pm |

    Sounds like a bunch of excuses and that they’re just trying to dance around the fact that they dont want to explain why they would put wrestling on a SCIENCE FICTION CHANNEL!!

  44. the_iowa_hawkeye
    May 12, 2011 at 7:48 pm |

    First, as a Stargate fan I have to be honest that what killed SGU was its first season. Had the first season been written better it would still be on the air. But the episodes in the first season were just plain bad. Really bad. They got better as the season went along and season two was just flat-out awesome. But it was too little too late.

    As for the Syfy response: it was big of them to do that, they certainly didn’t have to. However, I would lend more credibility to their creative acumen if they did not produce and air such cheesy and downright terrible made-for-tv movies.

    Seriously – do we really need Attack of the Giant Ants Part 4 instead of a Stargate Atlantis movie?

  45. samcarter45
    May 12, 2011 at 7:53 pm |

    I have read alot of comments about SGU’s cancellation over the last few weeks and registered here so I could comment on this letter. My husband and I are fans of the Stargate franchise, and we are very disappointed in its cancellation. We have determined that we only watch 1/5 of the channels offered on our satellite, and we have decided, as of next month, to cancel our satellite and go to viewing the shows that we like over an Internet connection. We are tired of paying an overwhelming amount of money and there not being anything we like to watch. We are going to reference Syfy’s decision with our satellite provider when we do so. I do understand that it’s a business, but I also understand that I have choices as to where I spend my money, and if satellite and cable channels do not have the shows I want to watch, I will not pay for them. I am tired of feeling like I don’t have a choice, and by us doing this, we will be putting choices back in our hands.

  46. Aranthus
    May 12, 2011 at 7:58 pm |

    Let’s be honest. Stargate Voyager didn’t do as well as Stargate Deep Space Nine (don’t pretend I’m the only one who’s ever thought this), or Stargate, the original series because it wasn’t as good as either of those shows. Don’t get me wrong. I’ve watched every episode of all of them. SGU had a different (from the other Stargates anyway) story to tell. It wasn’t about heroes in the sense that that the predecessor shows were. It was about ordinary people stuck in a bad situation. It was darker; way darker. I believe that was its undoing. It lacked the humor of the other shows, and that didn’t play well with a large enough audience. I can’t fault SyFy for giving the show a chance or for cancelling it.

  47. cleveret
    May 12, 2011 at 8:00 pm |

    @Craig Engler

    First, thank you for your time and energy. We all know that you did not need to respond to us, the fans.

    I agree with most folks here in that Syfy has supported Stargate through the years. It’s been great. However, I know that if it wasn’t for my DVR I would have never know, in any cases, when SGU or SGA was coming back. There was never a time or a place announced. Most of the other networks say when the series will return. When you put a show on a “break” and then not announce when it’s come back, you lose people because they have no idea when the show is coming on.

    Even though the viewer ship was going down (I am one of the folks who don’t get counted) Syfy didn’t really promote SGU. I mean, you did, but you didn’t. When I watch Syfy, there is atleast one full promotional commerical for that Ghost series that ya’ll have. But when SGU was on AIR, I HARDLY even saw a single promotion for it. Heck, I’ve seen some promotional video on gateworld that I NEVER saw on the Syfy Channel. If it wasn’t for gateworld, 3/4 of the time I wouldn’t have known when SGU was returning.

    If you want a show to succeed, you need to sell it. Advertising a few times a week isn’t really selling it. Advertising it until people are sick of seeing the commercial like you do ghost hunters is the way to go. I know when that show is going to come on, even though that’s not my thing.

    One thing Syfy should consider, is support Brad Wright and MGM in making a movie/mini series that would close up SGU for the fans. Otherwise, you are going to lose many, many viewers that make up your network.

    It would be NICE if there was that SGA movie that was promised .. that would probably make quite a few people happy.

    That’s my two cents. But I can say this much, Season 2 was MUCH better than season 1. Season 1 bored me to death. It wasn’t Stargate, but I watched, every episode. Season 2 ROCKED. And I feel that if you would have renewed for a season 3 and kept the same formatting as season 2, the numbers would have held themselves up.

  48. ueber
    May 12, 2011 at 8:01 pm |

    I appreciate the time you’ve taken to explain the rationele behind cancellation. I have been a Stargate fan since the movie. I loved SG1, passed on most of Atlantis, and was happy to come back to SGU. I genuinely appreciated the new flavor of Stargate we have had with the most recent series. My wife even watched it with me, which really says a lot for a SciFi show.

    That said, I believe the community has some legetimate concerns regarding the demise of the show, particularily in relation to scheduling. I was very interested to learn that SyFy had a two year contract with the show from the beginning. I wish the writing team had used this fact to the benifit of everyone and developed a less open-ended story arc.

    In my opinion, SGU (and other serialized dramas) should have gotten more of a last seasons of “Lost” treatment. Plot your direction for X seasons (4 is probably good), stick to it, and make each season a coherent chapter. The biggest part of this on a scheduling end is to stop trying to hammer everything into the 20-22 week Fall/Summer schedule. If the show is good enough for its own good, the audience will keep watching without stacking the drama at the beginning and end of hiatuses.

  49. ace_love
    May 12, 2011 at 8:05 pm |

    I don’t care, I’ll say it over and over again, SG:U should of been given until the end of Season 2 before a continuation decision was made, I think it’s unfair that other shows got that pleasure..

    SyFy knew exactly what they were getting into with this show, as they say they knew for years that it was coming.. It should of been planned more detail

    But no, they axed mid season 2 without even knowing what was going to happen

    Now the backlash has started, SyFy will without a doubt regret this..

    Fox made this mistake with Family Guy, they correct their errors

  50. rsanchez1
    May 12, 2011 at 8:06 pm |

    It’s nice to get a response, but really, I don’t care unless he tell us SGU is coming back. The only reasons I watch Syfy are SGU and SG-1/SGA reruns. I’ll keep watching the reruns, but everything else on Syfy is just not good for me. The pattern I saw was that they kept moving SGU to nights where shows that are completely different from SGU were successful. SGU just didn’t draw the same type of audience as Warehouse 13 or Being Human. Plus, when Syfy was messing with airing day, the very popular network shows aired at the same time. I often had to fight with my sister to watch SGU instead of Dancing with the Stars, but I still watched every episode when it premiered.

    I just hope some other network picks SGU up, a network in which SGU has a better chance for success. If we can get it back in three years, the time it will take for the Destiny t traverse the intergalactic void, I will be happy.

  51. kimmyg
    May 12, 2011 at 8:11 pm |

    I’ll give you credit for responding to the flood of comments against SyFy for your recent cancellation of SGU. As a long time supporter of SciFi channel, back in the days when all that ran were repeats of classic shows, I feel this channels’ recent move to “broaden” its appeal to other viewers has dramatically changed its dedication to fans that made it what is was; a Friday night gathering point for friends to watch & discuss your shows. That’s part in parcel for scifi fans who grew up going to conventions, who loved enthusiastically discussing every show during the commercials and couldn’t wait for the next episode. See we didn’t watch the commercials then either.

    I understand the business side of things and trying to find a new dynamic, to open up your channel for other viewers, but I feel you’ve discounted your core. We’re still here. Those 18-49 year old group your advertisers cherish (I’m in that group) are tech-savvy. We found alternate means to watch the show because we couldn’t view it any longer on Friday nights when it was convenient for us. I work late throughout the week so could only watch via DVR on Mon or Tues. Shows as intense and arcing as SGU require concentration which no one wants to give after a long day of work followed by another long day.

    Moving SGU from Summer to Winter then amidst the strongest night of Network TV (NCIS for crying out loud) was setting it up for failure. And don’t get me started on wrestling I don’t subscribe to reality shows, ghosts, auctions or other such drivel currently occupying airspace on SyFy. I can laugh at the horror croc-squid movie on Sat nights – it doesn’t require brain function.

    Again, I commend you for speaking to this issue. Please take our comments back to the decision makers of this channel. Through your reactions to our concerns will SyFy be judged when next considering the fate of a show as worthy as SGU.

  52. ace_love
    May 12, 2011 at 8:20 pm |

    Also can you tell us why you have decided to silence the 10’s of thousands of comments being left on the SyFy Facebook page?

    Ignorance is bliss, maybe?

  53. xypher
    May 12, 2011 at 8:21 pm |

    SyFy: Imagine Dissapointment

  54. jasondhsd
    May 12, 2011 at 8:27 pm |

    @Syfy Craig Engler,

    First, I think its a bit unfair to judge SGU’s debut against Atlantis’s things were much different Atlantis premiered in terms of how people watch TV especially tech savy viewers that watch your station.

    I was a very much surprised to see the demanding rating requirements of SGU it seems from your post that SGU had to sustain at least 2million viewers to get renewed. Considering a Stargate season hasn’t reached those’s sort of numbers since S1 of Atlantis or SG1 S8. For example SGA-3 averaged a rating of 1.4 and SGA-4 averaged 1.14m viewers according to this site. I think they are live+same day but even season 1.5 SGU had a better average live+same day then Atlantis S4. That was before the move to Tuesday.

    Also, you never spoke to the main complained of moving SGU head-to-head with the network’s major hitters. Warehouse13 and Being Human didn’t have the same competition to think that SGU would have the same success is crazy.

    I belief what brought about Darren’s article was Sanctuary’s nose dive after being moved a very competitive Monday night, 47% now I believe. You have to ask yourself is SGU missing out on that many viewers as well? Obviously the move to Tuesdays in the very competitive Fall/Spring TV season was a colossal failure. I believe had, SGU been left alone and aired on Friday in the summer/winter as it was originally intended it would have the viewers needed. Even Friday’s Fall/Spring if Sanctuary’s difference from airing Friday to Monday is 47% I don’t think its unreasonable to think that SGU would gain at least 25% more viewers if it aired on Friday instead of Tuesday for season 2.

    Finally, that fact that your actually taking time to respond on a fan website trying to explain the cancellation tells me the outrage over it is deafening. SGU has a lot of fans. Darren saw what was going on with scheduling (spring/fall vs winter/summer, as well as what day a show airs and how it affects the ratings) Why couldn’t you? Finally, after 12yrs of Stargate why couldn’t Syfy ordered a partial season and gave it the best opportunity to succeed (Friday 9pm during the summer) before deciding whether or not to cancel or renew. Shown a bit of loyalty to Brad Wright, MGM, and co. for essentially putting Syfy on the map.

    At the very least Mr. Engler, I implore you to reach out and try to work with MGM to get some sort of resolution to SGU a 3-4 eps miniseries perhaps it will do a lot to rebuilt the damage caused by SGU’s untimely cancellation with your fans.


  55. PeterMystic
    May 12, 2011 at 8:30 pm |


  56. 3531767
    May 12, 2011 at 8:30 pm |

    Ace_love_ They are silencing us on facebook because were pissed and we are expressing it, and they dont care. Its easy for them to Just TURN it off like SGU.

  57. kimmyg
    May 12, 2011 at 8:30 pm |

    Oh and one other thing – the long hiatus did damage the SGUs potential to pull viewers back in. Many a time friends would lament the long wait indicating they’d forgotten about the show, wheat the last episode was and had decided to move on to something else. Boom, you bled viewers right there. Unless you are a die hard fan of a show, those casual viewers which SyFy claims to want will drop you if you make it too difficult to locate or the time lapse too long for a show.

  58. the_iowa_hawkeye
    May 12, 2011 at 8:32 pm |

    Very good point on moving Stargate from Summer to Winter where it would compete with network first runs. I notice the Syfy exec didn’t touch on that one.

  59. ace_love
    May 12, 2011 at 8:34 pm |

    [email protected] Yea i kinda noticed that they’re not just pretending we don’t exist..

    I think they threw out their excuses to Gateworld, deleted the Facebook page and washed their hands clean!

    Just shows that they can’t deal with this mistake, it’ll only outrage people more, they’ll take extra steps to be heard

  60. kcsguniverse
    May 12, 2011 at 8:37 pm |

    Well let’s go with this SG1, and SGA we’re both in their prime when they aired in the summer and winter. Craig you fail to mention(if you even read this) that Warehouse 13 and all those shows air in the summer where more “nerd’s” have time to watch SyFy and play WoW. Don’t forget what ultimately killed Enterprise was the move, in fact smallville only moved to Friday when it had enough following to be sure it could sustain the show. You don’t move a new show to a new night with the competition it faced without wanting to kill it.

  61. ace_love
    May 12, 2011 at 8:42 pm |

    Also MGM’s page has been taken down too.. Shows how much they both care.. At least SyFy responded, even though its all a bit of bull plop

  62. the_iowa_hawkeye
    May 12, 2011 at 8:45 pm |

    I was just at the MGM page. It is still up.

  63. apc
    May 12, 2011 at 8:46 pm |

    a few points:

    I do not own a TV. the few television shows I watch I view online. hulu, etc. my understanding is this does not factor into ratings at all. it should. I am certainly not alone, and there are more like me every day.

    the Stargate franchise has in part been riding the wave of Star Trek refugees. SGU was right up that alley. us Star Trek fans know that every Star Trek series barely made it through its first season, was mediocre for its second season, and truly came into its prime in the third season. SGU should have been given a third season.

    I wasn’t extremely fond of SGU when I first started watching it. I was coming from SG-1 (I never liked Atlantis at all) and it was very different indeed. but it grew on me, and now I’m left to check on gateworld every now-and-then in hopes of seeing news that SGU has been renewed.

  64. mikeybreaky
    May 12, 2011 at 9:04 pm |

    “We found alternate means to watch the show because we couldn’t view it any longer on Friday nights when it was convenient for us” I agree totally, am from ireland and would like to add that if the timing of the releases of the episodes had been equal across the world (Fox/Sky) then people wouldnt have been so eager to download, ultimatly what is killing all “live” tv show ratings is the internet because advertising drives revenue, and the production costs for SGU must have been colossal(best effects ive ever seen) there needs to be a new rating system introduced and a move with the times otherwise say goodbye to the Syfy network, from a big fan of SGU (a series that has serious potential) “imagination is key to survival”…

  65. Zach236
    May 12, 2011 at 9:04 pm |

    At least now we all know that in fact MGM put an end to Atlantis not the Syfy network. At the end of the day Syfy and MGM are about the dollars if they can’t make money off it they are not going to go out of their way to make the fans of shows they cancel happy. So buy up some SGU DVDs to prove there is still profit to be had and dollars to doughnuts, Stargate will return at some point.

  66. starfangate86
    May 12, 2011 at 9:13 pm |

    I think one of the reasons that SyFy canned the show was because they had it runing at the same time the major networks were running there shows. When SG-1 first cam to Sci Fi they had it running during the Summer and Winter time. While the main networks were doing reruns.

    Another show that SyFy has canned that i used to watch was Doctor Who and the Sarah Jane Smith Adventures. Since they have only showed the first season of the Sarah Jane Smith since there are at least three other seasons. As for Doctor Who that is on BBC America where they are even adding Sci Fi shows from the USA like the X Files and Star Trek: the Next Generation.

    I have thought of a somewhat stargate series that can be made. It would be about the crews of one of the BC-04 Earth ships. But i would still ould like if a new network would pick up SGU at the start of season three.

  67. lazyrussian
    May 12, 2011 at 9:15 pm |

    What SyFy fails to realize is that many fans (myself included) downloaded these episodes to watch at our own convenience. This show is geared towards geeks (actual and self-proclaimed), and being the geeks we are, we tend to find other methods for watching the shows we want to watch when time permits. If SyFy offered legal streaming episodes, like MTV does for Jersey Shore, and Comedy Central does for South Park, the ratings would easily be 4mil-5mil US viewers per week. Was SyFy too cheap, blind, to not implement streaming video? Did MGM not give the rights to do this? If so, then blame MGM for not keeping with the times, and SyFy for not pushing them enough to allow this to happen.

  68. cbonds
    May 12, 2011 at 9:15 pm |

    As an SG-1 and SGA fan, I found SGU to be full of angst with little plot and unlikeable characters. But being a scifi fanatic, I continued watching the show and just when the series was finally getting good (and stopped using the God-Awful communication stones) the show was cancelled.
    Rather than revive SGU, a better idea would be a new Stargate series with different creators & writers!!

  69. ace_love
    May 12, 2011 at 9:17 pm |

    I think its pathetic that they’re banning people from expressing their upset of the cancellation!

    Not only is that seriously disrespectful to loyal fans but its a massive kick in teeth too!

  70. Diggers
    May 12, 2011 at 9:21 pm |

    Craig Engler, I would call myself a hard core gate viewer. I’ve watched sg1 and atlantis many times over now; if not too many[i’ve lost count]. They were as enjoyable to watch, much so like Friends, ya know the way when ya finish watching all the series and yah say – yah know what I really want to watch that again.

    Unfortunately, universe didn’t have the same effect on me. I put it down to the tone of the show. But I stuck with the show because I believed the story would get better, which it did. The reason I the show failed is as follows.

    The premier, I believe was great if not like movie quality, nearly on par with the original 1994 movie that gave birth to this frachise. However, what came after was BAD!! Pace was too slow, predictable, and often painful to watch. But, I stuck it out in the hopes it would finally get good, and some 30 episodes later it did which is the reason I’m leaving this comment. The shows story arcs is the reason the ratings performed so poorly; which is why you see such a continuously poor and degrading viewer figures. I believe the viewers figures were justified for what was being thrown at us. But, for whatever reason the show pace picked up a bit on the last run of 12 episodes; after the cancellation was announced, which, in my opinion is why i think [at least] another 12 episodes should be made. The ratings resurgance for the final 12 episodes were justified for delivering quality episodes. Look at the episodes yourself, compare the ratings with the episodes and tell me they were not justified!! Tell me the resurgance was not justified!!! Tell me we don’t deserve another season!!

  71. ElijahFire
    May 12, 2011 at 9:30 pm |

    Looks like the problem was two fold. 1. They couldn’t sustain momentum, thus, they felt the need to cancel. 2. Part of the loss, IMHO, was in the lack of advertising. I tweeted that I had missed almost a month of shows before I knew it was back on the air! You can’t build brand and sustain momentum by just putting the program back on the air and saying, “Well, we’re done with this but we still have to air the last episodes.” Wonderfully, though, they have left the door open a crack with the ending of SGU. 3 years in a stasis pod gives you a chance to bring some fresh thinking and direction to this franchise and re-introduce it. I hope they will consider this.

  72. maxerwin
    May 12, 2011 at 9:32 pm |

    Thank you Craig for telling your side of the story.

    I hope that you can take these fan’s responses to heart, and understand that we are people who LOVE this franchise.

    I look forward to seeing what SyFy has planned for the future, and I hope that your network will consider more Stargate projects, because our fanbase is a large, passionate one.

    Thank you.

  73. scifi75
    May 12, 2011 at 9:33 pm |

    Finally a Siffee suit responds. This must mean that the fan outcry has a reached a point that some people in Siffee’s head office must be starting to worry. I like to say that SGU was not heavily promoted by Siffee and secondly it suffered at the hands of Siffee’s poor scheduling. Had Siffee simply let SGU be on it’s old time frame for the second season I honestly believe the show would have sustained consistent ratings but that was never the case was it?

    As to the crack statement that SGU had to hold over to 2 million viewers regularly, I know that SG1 and SGA had a lot episodes where they were half that margin. I think Siffee is trying to operate on network level ratings which means they are going to be canceling a lot of shows with that poor model. My best bet is that Sanctuary is next for the chopping block. As for loving science fiction you could have showed it by having an SGU movie or ordering a half season to wrap it up. You could have promoted the heck out of that with a lot of “SyFy Loves SciFi” promotions and a lot of us wouldn’t have minded. The cost would have justified the actions.

    Like SGU it’s too late, Siffee. Say what you will but I am done with you. I blocked you from my channel line up and I am getting my dose of science fiction through web streaming especially from Canada’s Space Network. I’ll give them my viewership. Go look with ghost hunting, wrastlin’, and the cooking show you are trying to save from tanking.

  74. rac80
    May 12, 2011 at 9:34 pm |

    Great letter Craig. :D your response to the unwarranted attacks was mature and reasoned. Kudos to you! I have no animosity towards Syfy for their cancellation of sgu (actually i am rather releived they did cancel it!) and my family continues to enjoy quality programming on Syfy (mainly Sanctuary and TNG re-runs)and are looking forward to new shows like Alphas. Syfy is a business and you need viewers to actually enjoy the shows you offer. I (and the rest of my family) did not enjoy sgu at all and did not bother to watch it (infact the producers said if we didn’t like it we shouldn’t watch it) but that did not cause us to boycott other fine shows on the network like Sanctuary. IMHO you bent over backwards giving sgu every chance possible and it is in no way your fault that it did not meet your minimum expectations. Giving them a two year deal from the get-go is VERY generous, some would say too generous. Keep up the good work at Syfy and know there are some people who enjoy Sanctuary and other quality programming that you now offer.

  75. scifi75
    May 12, 2011 at 9:38 pm |

    I wonder how many employees and shills from SyFy are being asked to flood the fan boards to support SyFy now that a lot of Stargate fans have shown outrage? I feel as if I am reading the Fox News forums.

  76. puddlejumper_1
    May 12, 2011 at 9:41 pm |

    @Zach236 Yeah I kinda learned about it a few months ago that MGM cancelled SGA and not Syfy. Syfy wanted to do SGU but MGM was going through bankruptcy and only had enough money to fund one show so they decided to end SGA and go through with SGU. They were going to finish SGA off with movies, but since they were bankrupt nothing happened.

    Syfy back in 09 was all with saving SGA. They were airing season 1 through 5 the whole year, and at the end of 09 they were going to air Stargate Extinction, but since MGM didnt come up with the movie it didnt happen
    Personally I hope the rumor on facebook about Paramount looking into buying stargate to be true. Paramount has great movies and isn’t bankrupt like MGM. We will get less BS if Paramount was calling the shots

  77. vtecb16a
    May 12, 2011 at 9:44 pm |

    I’m really pissed at syfy for canceling SGU. The second half of season 2 was the best we’ve seen so far of the show. I feel the show was finally getting it’s footing when syfy cancelled it.

    Moving the show around did hurt the rating because I know that I lost track of when the show was on and would catch up either online or via dvd.

    I plan on supporting the show by purchasing the SGU dvds, etc… I hope syfy and/or MGM will make something happen in the near future becasue us the fans love the show and want to see more. Either make us happy or we will turn against you. I don’t plan on watching the syfy channel anytime soon.

  78. Naros
    May 12, 2011 at 9:47 pm |

    I see this almost like star trek. Just take a break for a few years then get some writers who have never wrote for stargate before who would have some new fresh ideas then make a new series or movie. Another problem I think SGU had and that Atlantis and the couple seasons of SG-1 was that the technology before a more prominent part of the story. In SGU it was often said how important the ship was so in a way the show became about the character traveling on a ship with I think took some of the focus of the characters and their journey’s. In a way, Atlantis suffered the same thing. There was this super advanded city/ship they were on and it was super important and they were trying to figure out how it worked. So for Atlantis the importance of the city, just like for SGU, served as a distraction to some extent from the characters and their story and their journey. If they make a new stargate series or movie they would have to be careful not to let the technology in the show be too much of a distraction. Don’t get me wrong, I love the technology stuff, but more often than not I was too focused on the technology and not on the characters and their journey.

  79. themaingmaster
    May 12, 2011 at 9:50 pm |

    Hi Craig, thank you for responding to the many voices which have recently come about crying out “Save SGU!”. My voice is probably lost in the crowd, but I must say that your company which is saying one thing and doing another does not sit well with your subscribers and supporters. You say you “love Stargate”, but there are no more Stargates in our future at this time. Hopefully that will change. I believe that what you called a “Terminal Spike” was something much more than the typical upsurge in curious viewers who came to watch a show which was fading in the throws of its soon-to-be-over life. No! The fans came to see the final episodes of SGU for three reasons. 1. SGU had finally found its legs! It took a while to get its legs, but it got them quite beautifully, just in time to have them cut off. 2.They came to watch the last couple of episodes hoping that if they did show up in groves, SGU would be renewed due its vast improvement over its first season. And last but not least, 3. They came because they realized that this could mean the end of not just SGU, but of the whole Stargate legacy. Hence they came to do their part to avert this fate. You’ve said that “Science Fiction is the back bone of the SyFy network”. If that is the case then I humbly submit to you that the Stargate franchise is, was, and should continue to be the spinal chord within that backbone of which you speak. ALL of these Stargate shows have become so much more than simple entertainment to so many people. They have become a world renowned American/Canadian conglomerated product of hope and immense moral value. They are an actual way of life to many Sci-Fi lovers the world over the same way that Star Trek has affected the hearts and minds of its followers. I can only hope that you and the other powers that be realize just how distraught these millions of fans are about this (no more Stargates of any kind thing), and that you all will reconsider this grave. unrevealing, so called “ratings based decision” and realize the bigger picture at hand as soon as possible. LONG LIVE STARGATE TRAVEL! J.S.

  80. wraithkelso
    May 12, 2011 at 9:51 pm |

    I also would like to point out that I have already pre-ordered SGU season 2 on amazon. and I am curios, how many of you actually but more then one copy of the show (each season on its own and the complete series sets)??? I don’t have the extra $$$$ cause if I did I would buy every stargate dvd set I see in stores

  81. Muller
    May 12, 2011 at 9:52 pm |

    @Syfy Craig Engler,

    I’ve read all the comments so far, and something is missing…

    I can precisely pinpoint when the downward spiral for these shows (BSG, Caprica, SGU) began, but no one is talking about it. It started when SyFy had the not so brilliant idea of splitting and stretching a “normal” season (20 episodes) too much. Lets see a list of the hiatus periods:

    BSG S3.0 to S4.0 (25/Mar/2007 – 04/Apr/2008) – more than 1 year!
    BSG S4.0 to S4.5 (06/Jul/2008 – 16/Jan/2009) – more than 7 months!
    Cap S1.0 to S1.5 (26/Mar/2010 – 05/Oct/2010) – almost 7 months!
    SGU S1.0 to S1.5 (04/Dez/2009 – 02/Apr/2010) – 5 months!
    SGU S2.0 to S2.5 (30/Nov/2010 – 07/Mar/2011) – 4 months!

    In my opinion, this idea of splitting a regular season into two 10-episode segments (and scheduling them so far apart) is the worst decision SciFi/SyFy ever made in television programming, since it alienates viewers by being disrespectful to them.

  82. scifi75
    May 12, 2011 at 10:01 pm |

    I bought the first and second season. I sincerely think your order, like mine, is sufficient to prove that you have shown your support. If you want to be effective join the Save SGU Facebook page and throw your support over there…and on the official SyFy Facebook page. They are getting hammered pretty bad.

  83. aglaia
    May 12, 2011 at 10:05 pm |

    I don’t watch SyFy any more. I’d watch Sanctuary, but since they’ve changed the day, I can’t. SyFy does NOT support innovative science fiction shows. Both SGU and Caprica were deeply mythological and thought-provoking, and just not compatible with a wrestling mentality. Having wrestling on the same channel as purportedly speculative fiction is basically obscene. Craig Engler, bless him, is doing his job and defending truly disgraceful decisions by his employer. It’s as simple as that.

  84. vtecb16a
    May 12, 2011 at 10:05 pm |

    I’ve pre-ordered season 2 as well and will be purchasing season 1. Hope everyone else does the same. I’ll also hit the syfy facebook page tonight.

  85. aeonorion
    May 12, 2011 at 10:07 pm |

    What about ratings from places outside the United States. UK etc? are they not factored in?

  86. specialguy
    May 12, 2011 at 10:09 pm |

    I really hate to see the series end, but now I have a better understanding of why it had to end. I am hoping that a new show with a science fiction theme will eventually fill it space. I guess that means I am pretty much to be out of luck to win a SGU hat from your tweets. ;-(

  87. cermanic
    May 12, 2011 at 10:09 pm |

    I really, really appreciate that a representative of Syfy wrote this letter and approached us as fans directly – it shows that as a network they do care about their viewers and their programming, but as a business they have to do what they have to do – which is more than understandable. So thank you, Craig! We may not be happy with the decisions that had to be made, but we’re glad you tried.

  88. jbellanca
    May 12, 2011 at 10:14 pm |

    Thanks for responding to the fans, but frankly, I don’t care unless you bring back Stargate. Last show on SyFy I wanted. And to the last commenter – I also bought the season on iTunes and the Blu-Ray set.

    May 12, 2011 at 10:20 pm |

    this is only a bunch of excuses
    To me it is clearly they are starting to getting nervous with this situation but the mess up is already made
    From now on it only get worse
    They already closed their page on facebook
    it seems they were not able to handle with such big disappointed lool
    Star Wars is the king on scifi if it would have descendent stargate would be the one
    The way they deal with this situation it was only bad
    I invite everyone to join on facebook to save sgu movement and visit mgm page asking for the return of sgu
    Together we would be heard and win?!!!

  90. Snipe
    May 12, 2011 at 10:24 pm |

    Well they are only looking at the small picture with the ratings, they do not take into account CANADA and the UK or any other country the show is aired and does not reflect DRV as most people do not have time to watch it at the time SyFy dictated it should be watched. Now SyFy was only looking out for them selves and any network would do the same, but MGM should be trying to push this show to SPACE in Canada and Sky1 in UK to keep it alive, b/c the entire world does not revolve around the US and SyFy. I would like to know what it realistically would take to keep the show going on another network like SPACE and SKY1 b/c the market is there, I would have loved to have been one of the SyFy ratings helpers but I have had to watch it on SPACE in Canada. SGU is still the best show on TV to date and syfy knows it. The ONLY show I watch from SyFy now is Warehouse 13, and I bet they will cancel it too. Ov er the last few yrs I and many others have lost great shows to the big wigs AXE, Terminator: the SCC, Invasion, Jericho, SGA, and many other great hits. When are the networks going to realize that reality shows may do good in the ratings but have no style or creativity. I cannot stand any reality show as they are ALL the same in the end. If they had left SGA to finish properly and then move into SGU then it would have done better.

  91. phineas
    May 12, 2011 at 10:28 pm |

    I got rid of cable about the same time SyFy changed their name (got tired of the high price of cable). However, I have been purchasing SGU episodes on iTunes. Wonder how many episodes were purchased on iTunes and if this was factored into the ratings equation. SGU is a much better show than any of the silly mutant movies or Wrestling.

  92. 3531767
    May 12, 2011 at 10:30 pm |

    @ Cermanic- Seriously if syfy really cared about their viewers they wouldnt have shut down their facebook page to attempt to quiet us. Its only about the money to them.

    May 12, 2011 at 10:30 pm |

    he forgot one very simple point
    sgu is not an American show is a worldwide one with fans in five continents
    and about the erratic way they sell the franchising rights outside America
    i give my example im from portugal and sgu is now starting the second season
    this makes any sense????
    then they complain about piracy and low rating
    i know in Australia and other countries happens the same

  94. wraithkelso
    May 12, 2011 at 10:32 pm |

    @snipe, I think it would have done better if they aired an SGA S6 while also airing SGU S1, much like they did for SGI S8-10 and SGA S1-3

  95. Mentat
    May 12, 2011 at 10:39 pm |

    Like so many others I checked out of watching the show at the ridiculous “Earth” episode. Although I understand that SyFy was weak in promoting the show, it really is the fact that the show disappointed so many Stargate fans that led to it’s cancellation and not the re-positioning by the network.

    One only needs to have a second look at the fan board comments against the premise of the show in the summer of 2009 to see that it would not be accepted by the majority of the Stargate franchise fans.

  96. sixampfuze
    May 12, 2011 at 10:39 pm |

    none of what Craig said Changes anything. Everything he said was nothing more than an excuse because syfy especially on twitter are getting lots of flack from fans.

    the move to tuesdays was BAD the move to mondays was worse.

    The 4-5 month Hiatus was terrible.

    Syfy rather have games shows and low budget reality shows than “real scifi” and when i mean Scifi im not talking, alphas,wearhouse13,beinghuman

    Im done with that Piece of garbage Network.I started feeling this way before SGU was cancelled. SyFy jumped the shark many moons ago.

  97. Browncoat1984
    May 12, 2011 at 10:43 pm |

    TV is a business. I get that. The problem is you can’t just treat sci-fi like a business! You have to show proper respect to the fans, because if you respect sci-fi fans we will be your MOST LOYAL AUDIENCE. Sci-fi fans are not just passionate about sci-fi, but our favorite shows. We don’t want to watch show x or y or z we want to watch Stargate, or for some its Star Trek, etc. You kill our favorite show we won’t say “okay, you got these shows so we’ll just watch that instead” we’ll say “wtf are you doing???” and that’s exactly what’s happening. I don’t want to get into any new shows. I already started watching a few (Game of Thrones, The Walking Dead, both of which are amazin btw) and with how fast they get canceled, don’t want to get into anymore where I have to learn all over who the characters are. I’m just starting to really care about the characters in SGU and you rip that from me.

    The other problem here too is that you are treating all sci-fi shows the same. You of all networks should understand that you can’t. You won’t get the same audience for SGU that you do for Eureka and Warehouse 13. You might get SOME overlap but don’t be surprised when those fans don’t tune in because its not their cup of tea.

    Some shows take a while to pick up. Take Deep Space Nine. In its early years many Trek fans were saying similar things about it that fans of SGU were saying in the first year or so of the series. It wasn’t until about season 3 that the show started to pick up and get really good, and now if you ask many Trek fans who kept an open mind and stuck with it, they’ll say it was their favorite Star Trek, and those earlier episodes are better for having watched the later ones. SGU is the same way, and it was just starting to get good in the second half. Many of the more classic Stargate fans who were against the series were starting to really like it, and just as they were you pulled it. I would have been ok with just a season 3 to finish it up. Would have liked a full 5 seasons but if ratings hadn’t improved by S3 I would have been okay with S3 with a proper conclusion to the story.

    I’m so sick of TV today and its “suceed or die” mentality. There are a couple exceptions like Chuck and Fringe. Had Star Trek: The Next Generation, Star Trek: Deep Space Nine or Babylon 5 been done today, they likely would have been canceled by one or two seasons. B5 was constantly under the threat of the chopping block every year it was on. Nobody thought it would make the full five years but it did!

    I’ve mentioned it before but I’m just so happy with Fox and Fringe right now. They constantly support and push Fringe. They constantly thank the fans for their support. You can tell that Fox loves Fringe. You can’t tell at all that SyFy loves Stargate, and having the head of SyFy simply say as much isn’t enough proof. Actions speak louder than words do, and while I’m grateful for the two seasons of SGU that SyFy gave us, Sci-fi fans don’t like it when shows end without a conclusion to the main story. Why couldn’t SyFy do with SGU what Fox does with Fringe? During SGU’s run I never once got the feeling that “SyFy” loved Stargate Universe and the fact that until this past week the only thing that SyFy said about it was that it was canceled through twitter. To most adult sci-fi fans, especially those like me who think Twitter brings out the worst in society and is generally stupid and over-hyped by the media, this was an insult.

  98. puddlejumper_1
    May 12, 2011 at 10:44 pm |

    Syfy’s facebook page isnt shut down. I’ve just checked it. If you can’t see the page it’s because they have banned you. I havent liked their page so I can see it, also try not loggin into facebook and type in facebook.com/Syfy in your browser

  99. beauu
    May 12, 2011 at 10:47 pm |

    I appreciate tha you stuck with it even with low ratings, but now what do we have to do to get it back. or even a movie atleast.

  100. AbstractAlien
    May 12, 2011 at 10:47 pm |

    Personally I’d love to see these archaic networks die – and I’m happy to see people bring up the outdated 1950’s Neilson ratings system – It’s hillarious they actually still use that in the internet/DVR age! I think the angry fans should do more than whine on these forums though – instead put your money where your mouth is and make something yourself and make it a success. Support the web-show format. The sooner the networks die and shows go into the sci-fi underground of web-shows the more you’ll see higher-quality and more ORIGINAL productions!

  101. neoncrazy101
    May 12, 2011 at 10:52 pm |

    Syfy, I thank you for the 2 years of SGU but I honestly do think you sold us short. Mainly cause it does seem like you did everything in your power to merit canceling it. Mainly in the fact that you moved it to Tuesday night where other people like me, had to decide on SGU or NCIS. The other thing is that you hardly ever promoted SGU. Heck, I didn’t even know that a couple of weeks ago you moved it from 10pm to 9pm! The other thing was that Haitus, I know Stargate has had haitus’ before, but come on? How long was it??? like half a year??? If you want to show us that you really do love Stargate, order us a movie. SG1, Atlantis, or SGU. I don’t care. but do something to show us that you mean what you say. A person can say anything behind a computer.

  102. Browncoat1984
    May 12, 2011 at 10:53 pm |

    Okay, I just saw that CHUCK was renewed for a 13 episode season!!!!!

    BOTH Chuck and Fringe. Series on HUGE networks – FOX and NBC. This year many people were saying “neither series is coming back because the ratings were so low” yet against all odds they WERE. BOTH have VERY loyal fan bases! YET…SyFy, a channel that SHOULD understand science fiction and sci-fi fans better than NBC and FOX cancels SGU and ends its relationship (at least temporarily) with its largest franchise…

  103. Neralyst
    May 12, 2011 at 11:00 pm |

    @ SYFY Craig

    I will try to keep this short and to the point(s).

    The Stargate Atlantis and SG1 movies could still work as direct to DVD after a presale. Let the fans pay for the production by preordering the dvd’s.

    While the first season of Stargate Universe was too dark IMO, the second season was more true to stargate. After all the success of the franchise to date, at least give us the respect of ending the series with proper closure. I believe we deserve that much at least.

    I can understand and respect if you desire to cancel the show. But please I will beg and plead if need be, grant Stargate Universe a proper burial with a miniseries movie or something. Otherwise we will be asking ourselves what was the fate of destiny and it’s crew for decades to come.

    Last on my list of comments is regards to Stargate as a whole. I believe that if you allow fans to preorder seasons and movies to pay for production you would be surprised at the income.

    Either way thank you for you time.

  104. the_iowa_hawkeye
    May 12, 2011 at 11:24 pm |

    Perhaps SGU was losing viewers because Syfy itself is bleeding viewers. Just a thought.

  105. themaingmaster
    May 12, 2011 at 11:31 pm |

    Well Darren Summer?? What say you sir? J.S.

  106. zainea13
    May 12, 2011 at 11:41 pm |

    Syfy doesn’t have a show like Innerspace. So, it would be awkward for them to run a show like that just for SGU. (P.S. I drove up from Ohio to meet the cast, it was fun!)

    Also, if the show is dead why would they even think about running more episodes/movies? And business sense and support are closely intertwined when you are talking about A BUSINESS. If they were just friends, I’m sure they would write cards, etc. But they aren’t, they are business partners, so support is financial until you can’t handle it anymore.

    Be glad he responded at all. Farscape was saved by the fans, not Syfy, they petitioned and got the word out, and rich people liked the show, got in contact with Brian Henson and brought it back. SGU fandom is so divided nothing like that could happen.

    Also, for the people saying you aren’t counted in nielson ratings. Ok, they take a sample, lets say 300 people. 1 person for every 1 million americans. Then if 2 people watch SGU, 2 million people tuned in for the show! Get it? So, unless you call every American after the show and ask, you won’t know for sure if you and your 12 friends were counted. Now it is a lot more complex than that, but you get my drift, hopefully.

  107. bum783
    May 12, 2011 at 11:48 pm |

    When SyFy first started getting bigger the success was largely due to their willingness to give shows a chance to re-invent themselves and adapt to what audiences wanted to see. Examples; Sliders(began on Fox, picked up by SyFy in season 4, re-invented itself with new enemies and new characters and found new life)Andromeda (was picked up by syfy after season 3 and ran for 2 more seasons)Stargate SG1 (originally on Showtime picked up by SyFy in season 6 and is one of syfy top rated series) SyFy also took several old ideas and re-invented them, Battle Star Gallactica, Doctor Who, Flash Gordon, The Bionic Woman, Tremors, and The Outer Limits.

    I was shocked when SyFy decided to cancel Caprica. A show with writers and producers with a history of being able to adapt and change. The last 5 episodes of season 2 were phenomenal, and left me wanting more. Now again with Universe. Every reason SyFy and Universe bashers have cited for the shows demise are true, BUT Stargate writers and producers much like their Caprica counterparts, have a history of reinventing themselves and changing to satisfy audiences. The 2nd half of Universe much like the 2nd half of Caprica was awesome.

    Universe ends with very intriguing story lines. Who built the drones, what is Destinys mission, how many human colonies are out ther, how advanced are the colonies, who and what were the season 1 aliens, what happened to the souls trapped in Destiny?

    Bottom line SyFy was founded on re-invention and ability to adapt. Over the last 12 months we have seen SyFy cancel 2 shows with a history of re-invention and adaptation. Both shows were canceled without giving the writers a chance to change, and both shows had final episodes that looked like they would have gone in the right direction if they were given the chance.

  108. marksgu
    May 12, 2011 at 11:50 pm |

    The show flopped for the same reason SG1 was cancelled at the end of season 10. Bad writing lack of science fiction special effects etc.

    I am a big SG1 and Atlantis fan and I did not like most of the first and second seasons of SGU.

    It was too much of an SGU drama and not enough science fiction. Too much claustrophobic time on the ship, not enough gating to planets with large vista views etc. My initial reaction was they were being cheap staying on the ship, with so much filming in small rooms, when special effects now are very inexpensive. The first episode was great and we did not get a bunch of good episodes together until the end of season 2 and I guess it was too late. The franchise has lots of fans who would watch if they produced good episodes.

    They have caught the Star Trek disease which killed Enterprise.

    Well this does not work you have to keep making episodes with good stories that are science fiction based for a science fiction series.

    This is why SGU died. If they had good writing lots of gating action and science fiction, this series would make big $$.


  109. CraigAtSyfy
    May 12, 2011 at 11:58 pm |

    I see a lot of questions about ratings and the Nielsen system have come up. A while back I posted an explanation of how it works, what role online viewing plays, and pretty much everything else I could think of related to ratings. It answers many of the questions & concerns that have come up here. If you want to read it, here’s the link: http://bit.ly/gZt9bl

  110. ChargedNeuron
    May 13, 2011 at 12:00 am |

    I’m not gonna go all postal but I travel for a living and don’t carry a Nielsen box with me rather I pay $50 plus dollars per season to download each episode from Apple iTunes. I sure hope you took into account all of us subscribers who paid you directly for your service. Especially considering that my entire department( who also travel ) also payed their $50 bucks per episode. Pre Paid for both seasons actually.

    If you are so sure that SGU wasn’t doing as well as your other shows I challenge you to put your line up to a vote on your web site. If everyone could vote to keep one show what show would it be? Of course you’d have to give people some kind of notice that you were gonna do this, unlike the notice people got when the schedule changed. Perhaps a bit more notice would be nice. Run a poll for three weeks or so and see what ya get.

    I use to watch Warehouse 13, don’t any more. I use to watch Eureka, until the season with the *excessive* product placement. (No, Degree antiperspirant will not protect you from a super nova). I certainly don’t watch your over the top B horror movies. (What a waste of capital). Won’t watch Sanctuary for 2 reasons; its a remake of an 80’s show, and Carter will always be Carter. (British accent? Really?) I guess I’ll have to watch reruns of FireFly. Now there is a show someone ought have picked up when they had the chance.. (Yes, I’m referring to SyFy!)

    The only reason people watch the stuff we have now is because there is so little out there to stimulate our minds without totally insulting us. This is why SG-1 did so well. The Science Fiction was close enough to the Science that it wasn’t ridiculous. And when things did get kinda thin, they at least tried to back it up with plausible science ( ie; replicators, Asgard, etc). Stargate Atlantis did pretty well on that part but still got a bit silly at times. SGU is very close to totally actual. The science was within reach. But the being on death’s door *all the time* was getting old.

    My final point. I would request that you take a poll on your website to prove once and for all how many viewers your shows have. A web based poll will give us mobile viewers, Downloaders, regulars, 5 to a room, and Black Box couch jockeys all a fair voice. In one way or another the proof would be in black and white without third party influence. I know there are very few shows that you still air that I could even consider voting for even if I couldn’t vote for SGU.

    “A concerned Engineer”

  111. Greenfire32
    May 13, 2011 at 12:06 am |

    Mistake 1: “Hey I hope you guys don’t like Atlantis, because it’s canceled for no apparent reason at all, kthanxbai.” Air last episode.

    The very next day: “Oh by the way, Stargate Universe is coming out so….yeah!”d

    Mistake 2: “This isn’t your dad’s Stargate. It’s not meant for our original audience. It’s meant for younger people, the next generation.”

    Paraphrased: “We don’t want you anymore. We want new fans.”

    Mistake 3: Syfy promoted SGU as much as possible?! Do you know we are capable of seeing lies? I’ve watched SGU from the begining and as a precious viewer (who doesn’t get counted by the way) I can tell you, first hand, that Syfy didn’t promote a damn thing. I missed so many episodes of SGU because, “Oh by the way, we moved to a new night” or “Hey you finally got us on the right night, but now it’s an hour earlier. So sorry you missed it again…”

    Mistake 4: Nielson ratings system is FLAWED. F. L. A .W. E. D.

    I, for one, don’t get counted so my viewership doesn’t even matter. “accurate” numbers? Bull. And you know it.

    Even though my viewership doesn’t matter, I won’t be watching the syphilis channel anymore. Good day sir.

  112. a.a.swingler
    May 13, 2011 at 12:12 am |

    Yea. I am not a person that advertises that I like sci fi. I watch stargate sgu and can’t believe its gone. I will never what syfi again. That was the only show other than battlestar that managed a real aspect to it. I watched it live about half the time. Nielson ratings mean nothing with my generation. Bring SGU back or change your station to ” we bring scifi into real life situations”. Then at least your not faking what is on your station.

  113. hgg
    May 13, 2011 at 12:16 am |

    What strikes me is that this indicates that SyFy must be getting savaged pretty badly over this. Network suits almost never discuss programming decisions except for perfunctory announcements. That a SyFy suit took the time to try and justify this decision indicates the terrible response they’re receiving to this decision. Unfortunately, for them, this is really a “no take backs” situation which they’re now apparently discovering was a mistake.

    Now point by point to Mr Engler’s nonsense.

    Yes, the erratic scheduling DID hurt SGU. This is the pattern with virtually every show. Shows which get moved around a lot, particularly ones which are having trouble in the ratings, are ALWAYS hurt by it. Even strong shows can be hurt by a time switch. Murder She Wrote was canceled after the network moved it from Sundays, where it dominated the ratings to opposite Friends. A tv show MIGHT benefit from a move if it’s to get it away from a strong competitor, but more than likely you’re just going to cause the fans who DO watch it to miss an airing and lose interest. Cases where a show has dramatically improved in ratings after a timeslot switch are few and far between, perhaps nonexistent. A night switch is ALWAYS going to hurt a show. Particularly in this case Friday night is geek programming time. Moving it to Monday or Tuesday just damages it and loses it in a sea of other programming.

    Yes, Mr Engler, the hiatus DID hurt SGU. I’m somewhat sympathetic to their scheduling problem because there’s fewer episodes than there are weeks in a year so you either have a mid season hiatus or a long break between seasons. But the hiatus did hurt SGU, especially among casual fans. If SyFy was concerned about the strength of SGU then the proper strategy would have been to build the brand with continued episodes, not to send it away where people who were kind of interested in it could promptly forget about it. Yes, the return saw a bit of a boost but premieres generally see the highest ratings. If we look at BSG, the last truly great series on SyFy, we see that the hiatus hurt that as well. The post-hiatus episodes of BSG saw an immediate boost in ratings with the premiere but then saw general ratings collapse to lower than the pre-hiatus episodes.

    Mr Engler disputes that leaving it on Friday would have helped. This seems nonsensical. How is hopscotching the show around the calendar going to help it pick up an audience? Does he REALLY think that there are a lot of people watching TV on Tuesdays who wouldn’t watch SGU on Fridays? Keep in mind that the target audience for SGU, geeks, are precisely the type of folks who will be in on a Friday night. And if the concern was that Friday was a death zone (a common belief in tv-land) then why put SGU on Friday’s in the first place? As I said above, moving the show around is only likely to make existing fans lose track of the show. The proper response is to keep SGU on Fridays and let it build an audience.

    The assertion that SyFy doesn’t “hate” scifi shows is laughable to anyone who has watched the evolution of the network since its inception. Like other specialized networks like The History Channel, SyFy has moved increasingly away from its founding premise as a network for science fiction. This is not just pissy fans griping but something that numerous television critics and writers have commented on. Even the change of the network name from SciFi to the ludicrous Syfy signaled a discomfort from the network with more traditional science fiction programming. Now the bulk of the network’s programming is made up of ludicrous reality tv shows like Ghost Hunters. The few scripted shows still on SyFy are light science fantasy shows which range from the good (Eureka) to the abysmal (Sanctuary) and crappy B-movies like Megashark Vs Giant Octopus. Other than BSG, which was a massive creative hit and a fairly strong in the ratings (at least in the first two seasons), SyFy has completely abandoned heavier scripted science fiction programming. “Hate” is probably not the right word but it’s clear from SyFy’s behavior that the network is uncomfortable with serious scripted science fiction programming. Mr Engler argues that if they “hated” scifi they never would have made SGU in the first place but that’s hardly a convincing argument. There’s any number of shows or artistic products that get produced and released but which aren’t really favored by their distributor.

    As far as supporting SGU it’s clear that SyFy DID do a very large push for the premiere. They advertised the hell out of it. Which is part of the reason the beginning of the series had relatively strong ratings. But after the premiere, SyFy largely dropped its big ad push and did minimal promotion of the show. Not surprisingly this hurt SGU in the ratings.

    As for making room for wrestling, I can’t judge that but it’s certainly laughable to suggest that networks don’t cancel shows to make room for other shows. That’s a flat out lie. One of the scourges of scripted programming is that it’s generally much cheaper to produce reality tv and so getting rid of a scripted drama and replacing it with reality tv or, in the case of a network like SyFy, with reruns, can be an acceptable alternative.

    Overall, Mr Engler’s protestations are wholly unconvincing. In particular the idea that SGU was “unsustainable” at ratings which are similar to Mad Men’s. Now granted, the effects heavy SGU is probably more costly to produce, and it’s not the creative buzz juggernaut which Mad Men is but the idea that SyFy was losing money on SGU is too ludicrous to credit.

  114. tladden
    May 13, 2011 at 12:18 am |

    There is no doubt that syfy have supported Stargate in general down through the years and it is unfair to cast all of the blame for the cancellation of SGU on the channel alone.
    With that said I think the cancellation was a bad call, this was a quality show with some great actors and a great story arch.
    After a somewhat slow start the show and characters only got better and better.
    I, personally, welcomed the moving away from the usual SG storyline formula of walking through the gate, finding trouble and saving the day all in the last minute. That worked great for more then 15 years but it was time for a change and the writers showed that they have some great creativity and a lot more to offer.
    A certain amount of blame needs to be pointed to all those SG fans that didn’t support this show out of spite whether that be due to the cancellation of SGA or coz it was too dark.
    It pains me to see all the rubbish that is on TV atm, especially this reality TV crap! and it just goes to show the laziness of the producers that push this rubbish to TV Execs and how dumb the viewers are that they lap it up. This kind of TV really is making people dumber.

  115. Miért nem öli meg a pankráció a scifit « Csillagkapu hírek magyarul
    May 13, 2011 at 12:20 am |

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  116. Jeri
    May 13, 2011 at 12:21 am |

    In my 40+ years of tv viewing, I can’t remember when I have enjoyed a show more! I have been depressed and just plain angry for 6 months now! Thanks SyFy!

  117. Jeri
    May 13, 2011 at 12:24 am |

    P.S. I wrote a more sane and logical response to this Mr. Engler, hope it finds it’s way here,as I am new to this posting thing. Just registered, and probably put it in the wrong place.Thanks.

  118. LordCrom
    May 13, 2011 at 12:30 am |

    If the Franchise has no value to you; How much would you sell it for?
    I am serious.

  119. Browncoat1984
    May 13, 2011 at 12:31 am |

    I hate this whole season 1.0 1.5, you have to have a cliffhanger every ten episodes and go on a long break because its confusing. My mom was confused and was like “how many seasons has it been now?” And no, most networks DON’T take long breaks like SyFy does. They may take one or two months, but not Four-Five IN BETWEEN A SEASON. And with Lost, ABC learned that with a very serialized show you can’t do breaks. They just air straight through. Would it have killed SyFy to do something like that? What if they had done that with season 1 instead of the long break?

    Here’s what they should have done: air SGU in the summer. Run straight through the season, maybe a small break here or there but no long breaks. I bet things might have turned out differently for the series.

  120. blistna
    May 13, 2011 at 12:37 am |

    To anyone saying negitive things about SyFy, remember they gave us 5 more years of SG1. They gave us five great years of Atlantis, and two good years of SGU despite falling ratings. They love the SG fans so much, they wrote this letter to us. And undoubtedly they will give us more Stargate in the future. I am not mad at them at all. In fact, I thank you SyFy! :D

  121. hgg
    May 13, 2011 at 12:39 am |

    I’ll also add that Mr Engler’s ratings comparison is HIGHLY disingenuous. He compares SGU’s premiere to that of SGA. But Atlantis debuted in JULY. There’s nothing on in July. Of course it’s going to get better ratings than SGU which debuted well within the primetime premiere schedule. So SGU had to compete with all of the big network shows for viewers.

  122. hgg
    May 13, 2011 at 12:44 am |

    I’ll also add that if SyFy thought that pairing SGU with Warehouse 13 would increase the former’s ratings then that seems silly. The two are very different in tone. Why would the people who turn in for the light and goffy Warehouse 13 continue on to watch the darker and character driven SGU?

  123. SGAfanatic
    May 13, 2011 at 12:47 am |

    @Browncoat1984: While SyFy did give us all those years of Stargate, they also decided to change direction with wrestling and reality shows. Real sci-fi has no place on the network anymore. I doubt a show like BSG, or even Babylon 5 (which both had 5 year runs on TV), would stand a chance on today’s SyFy. A new show like BSG Blood & Chrome will be lucky to last 6 episodes, because sci-fi fans like me will have abandoned the network altogether. So long SyFy, I won’t miss ya…

  124. loki47
    May 13, 2011 at 12:57 am |

    I live in Canada & I find that a lot of shows get cancelled that do better world wide than in the US. It’s because the Nelson ratings that are used to decide what shows to keep & what to cancel is based solely on US ratings. What I never understood is why it doesn’t include the Canadian Nelson ratings as well. I mean we are on the same continent & Canada gets the major US networks & the shows run in tandem. The only time they don’t is usually between SyFy & Space. I wonder what the ratings would have been like if they included Canadian ratings as well. I understand they can’t do ratings worldwide but Canada is a neighbour! I could be wrong & the Canadian Nelson ratings are included. But I want to thank SyFy for the great years & seasons of Stargate!! I hope that in a few years we get that SGA movie that was promised us!! Also the SG1 movie that was promised!! I mean if Star Trek can keep making movies & series after it’s said there won’t be any more I’m hoping it will happen with Stargate too!!

  125. gigaslayerx
    May 13, 2011 at 1:23 am |

    hi this the first time i am writing here. I was devastated to see stargate go. I would like Thank you for taking the time to write back to all of us fans.

    I agree with alot of people up there. if you love this show so much maybe you can replace one of your orginal movies with a movie of this great show. or maybe for a mini series to bring an end to the great story. I think what is annoying us all is that there was no end. not officially for us, and that is what we want. a conclusion that will give us peace. I think That is what we fan want and if you love this show as you say, replacing a movie or giving up 6 hour for a mini series would not hurt anyone.

  126. geekqinator
    May 13, 2011 at 1:23 am |

    Hi Mr. Craig Engler thanks for taking a moment to write to us, and thanks very much Mr. Darren Sumner, for opening this space to grieve and heal. First I was very angry, but is logically and perfectly obvious that show cancellation has a lot of emotion put in, but after Mr Craig Engler letter, I realized that SyFy is not the big bad wolf, well a lest not entirely…there’s a lot of complexity in the entertainment, artistic media that we folks does not know neither understand (at lest me) so in the risk or being naive in I’m in my mid thirties I don’t know why I haven’t grew up maybe its because I can’t or I don’t want, but is hard to accept that its done, the show is cancel, everybody pull the plug, the network the studio, the script writers, once again thanks for this incredible two season, but i need to ask is there’s no way to do a proper closing? I believe that the award winning acting and performance, the incredible creativity, should be rewarded in spite of the numbers. But I understand after all, business is business. so I propose lets check prices in amazon: Stargate the Movie 7 $, SG1 10 season 96 $, The Ark of truth 10 $, Continuum 11 $, the list go on and on… Mr. Craig Engler in your letter you stated that the lower rating L7+ for SGU is 1,708,000 L7+ and the worst second season live same day its about 861,000 viewers (from gateworld Stargate‘s ratings yo-yo back down with ‘Common Descent’), i believe that is just America, not UK, neither Australia and Canada and the rest of not speaking Shakespeare language world, what if the fans donate between 15 USD $ to 20 USD $ just to do the closure movie, if we are talking about 1 million fans over America it will be 15 or 20 million usd $ a small budget if it goes global well maybe twice. For Hollywood standards less than a B movie, for TV-DVD-pay-per-view-itunes (you named) I don’t even have a clue called, a pr campaign, a god will act, a charity or movie by request, what do you think, what darren thinks, what we all fans thinks, what’s does Eli think, what does Brad Wright, and Joseph mallozzi’s, thats its the ending we all really want, in spite of numbers does the history that they are telling, deserve that fate, “hard to see cloud every thing the dark side is…” cheese even that ancient wasn’t able to fulfill the task with Destiny mission they just not didn’t staid longer…there a said in movies “give people what they want” I just ask my self, why keep guessing what viewers want if you could simply ask what do you want…

    Sincerely Simon

    P.D. Thanks for all the Stargate seasons that you brought to our hommes

  127. aboroman
    May 13, 2011 at 1:26 am |

    I haven’t read all the posts yet but I’ve read quite a few. I think that while SyFy really does deserve some of the blame the epic really goes to Robert C. Cooper and Brad Wright. I don’t really see how you all can be that blind to this. MGM was going under and they had a relatively stable product in SGA, and these two guys go to MGM and Syfy and are like hey we’ve had this idea and I think the time is right. MGM is like gee golly we don’t have much cash and you guys have been pretty reliable in the past we’ll have to cancel SGA to put on this project of yours, are you all sure? Robert and Brad and Joseph Mallozzi and whoever else sold this idea’s fault. I’m sure Syfy was like well if we are going to drop SGA because of this it better be solid, and these typical Hollywood guys sold it hook line and sinker. They even got a sweet two season deal out of it as well. Apparently Syfy was so sold on it they attempted to play it against the big boys and not in the off season, oops. So we have poor (quite literally) MGM having this big flop and in I’m sure no uncertain terms giving these guys a middle finger and telling them to take a hike, they’ve got their own problems. Then Syfy was like well guys it didn’t work out, sorry.

    While Syfy may or may not have had poor intentions with all the moving and hiatuses, they still had quite the investment I really think they would have tried to make the most of it incompetent or not. But the people who sold this show to MGM and Syfy are not without blame, they didn’t deliver the product.

    Thanks for the reply Syfy, I hope you can weather the storm.

  128. Noether
    May 13, 2011 at 1:48 am |

    I like the fact that the Syfy rep took time to write this and address the fans. It does not, however, mean I’ll be watching the channel. I’m upset because they canceled SGU. Beyond that though, there really is nothing appealing being played on the channel. Eureka has lost it’s interest, Warehouse 13 never caught my eye, and reality tv is interesting the first three or four episodes before it becomes the same thing over and over again. I miss the drama of SGU, the gravity of their situation. Eureka and Warehouse 13 just don’t have that (Eureka was finding it again at the beginning of their last season, but as the episodes progressed they fell back into cliche, corny, or over-the-top and what began to feel liked forced drama).
    At this point I can only hope enough people refuse to watch the programming they have decided to go with and the combined boycott moves them to filling their time slots with something more substantial.

  129. ShepardRahl
    May 13, 2011 at 1:50 am |

    Like many others that have commented about it; I also do not have a nielsen box or a DVR that gets counted towards the ratings. So it is a bit frustrating that one of your favorite shows gets cancelled based on numbers from a broken system that you don’t have the means to participate in.

    Gateworld should run a week long poll or something asking if you get counted towards the ratings or not. It would be interesting to see the results. It might give an idea of how many people are being left out.

    I also agree that if syfy cared about Stargate so much then they should respect it and the fans and do a miniseries or a movie to finish everything out. It deserves at least that much.

  130. mazey
    May 13, 2011 at 1:58 am |

    a new stargate show would be a much better idea im sure they would probably greenlite a pilot atleast like they did for bsg b&c, a good idea would be to prob make it cheaper aswell so the cost to ratings ratio would be better, pure scifi doesnt need alot of money, tbh i dont even know where most the money on sgu went all the do half the time is walk around the ship.

  131. plex
    May 13, 2011 at 2:01 am |

    I live in Sweden and have no other option than to download the episodes when they air and buy them when they come out on dvd. When downloading, I always notice that SGU is extremely popular! It’s on par with or more popular than the biggest shows in the US.

    I don’t watch scheduled TV, downloading is what counts nowadays and the same goes for many around me. The networks have to come up with a new way to count ratings. Those who watch online or via downloading don’t count and this audience is getting bigger and bigger by the day. Nielsen ratings aren’t worth much anymore.

  132. jdubyaa
    May 13, 2011 at 2:07 am |

    First off, let me say to the individual who indicated just because this person is a network executive, that I should somehow be in awe of his greatness and that he is somehow better than the rest of us. Until this man has done something for someone other than himself, I do not recognize his “superior” status and will regard him in the same manner that he and his network has treated both Stargate and SciFi fans in general… With complete and utter disregard.

    Secondly, it is painfully obvious that you are more inclined to gut the essence of what made the SciFi Channel (now Syfy) what it was. Your channel is now plauged with reality tv shows that have NOTHING to do with SciFi. How answer you on this fact?

    You cut SGA, Caprica, SGU… Whats next? Eureka? Warehouse 13? Sanctuary? Those are your only remaining, truly SciFi shows. Don’t talk to us about Being Human… It’s a cheap ripoff of a great Brit tv show.

    It is so obvious that you never gave two craps about SGU… Or it’s fans… Or SciFi in general…

    A wise phrase you should learn… “to thine own self be true…”

    If you start admitting to yourself that you’re lying to us as a whole, then maybe you can admit it to us.

  133. monzoon
    May 13, 2011 at 2:14 am |

    still believe you should have made an ending of some sort tv series, movie or book

  134. kidao3
    May 13, 2011 at 2:14 am |

    This is nice and everything but the bottom line is that the entire franchise’s fans are left with no Stargate. No tv series, no forthcoming movies, nothing. There is nothing SYFY has to offer me now, so their network has one less viewer, for what’s it’s worth.

  135. lin21
    May 13, 2011 at 2:22 am |

    Very interesting article, thanks :)

    To be honest, it didn’t tell me anything I didn’t know already. I knew MGM and BW canceled SGA. After all David Howe publically told us that when SGA was canceled! Lol!

    I also knew SGU’s season 1.5 ratings were not enough to keep it potentially on Fridays, because Craig already told us that on Twitter. Let’s bear in mind he also quoted today the Live+7 ratings, not the C3 one’s advertisers use – those are MUCH lower.

    I think SGU was lucky to get 40 episodes. Most channels would’ve axed it after just one season with those ratings.

    Most importantly. iTunes, DVD sales, Hulu etc. do NOT count when renewing SGU for SyFy. Those media do not give enough or any money directly to SyFy, that goes to MGM.

    Finally, I totally understand how upset fans are. They lost a show which a lot of them felt was just finding its creative feet. But this is all about business. SGU wasn’t making enough money to be viable. UK, Canadian and worldwide ratings mean nothing to SyFy, only to MGM. Incidentally, in the UK SGU has bombed. It started well enough but has lost over 50% of its viewers. It hasn’t done well at all there. This pattern appears to have happened almost everywhere.

    Finally, I think a lot of people here don’t realize that they are a TINY proportion of the viewing public. GW has, what? 40,000 or so members, I believe. Of those, how many are active and how many are fans of SGU? A few thousand? Seriously, that’s NOTHING when we’re talking about millions of viewers. Loads of people aren’t mourning SGU because loads of people weren’t watching it.

    All tv shows are judged on the same ratings system. SGU is no different. It’s sad it was canceled, but it just didn’t have enough viewers to be sustainable.

  136. FoxTrottrGrl
    May 13, 2011 at 2:24 am |

    I think some of the opinions stated here express things perfectly. How on earth are you supposed to know if I watch it or not? When I was in college, we had a group that watched SGA every week (and SG1 before it ended). You don’t know if there’s one person watching or twenty. Using the current ratings system is idiotic. I think the huge outcry (WHICH IS STILL GOING ON) over the cancellation of shows such as Farscape, Firefly, and SGA (all of which were cancelled due to “low ratings”) shows that the ratings system is DEEPLY flawed and should not be relied upon.

    I was not a SGU fan – but I was beginning to reach the point where it looked like I might want to watch it. SyFy made a stupid mistake, and obviously MGM did not learn the lesson that Paramount did with “Enterprise” – when you change the style of an established genre, not only do you shut out the fans of the genre, you do not create new ones. I was anticipating the show getting better with age and hopefully more like the Stargate that all the fans first liked. I recognized that most shows hit the turning point in their third season. Quite frankly, I was hoping it would move past being a BSG wannabe. If I WANTED to watch BSG, I would WATCH BSG. I don’t want to watch “BSG gets a stargate.”

    Like many fans, I’m not pleased with the programming on SyFy anymore. I do like “Eureka,” but since I have other things to do when it’s on (like work) I don’t get to watch it. However – right now, BBC America has better sci-fi programming than SyFy. They have ST:TNG reruns, “Being Human,” and “Doctor Who.” As I own all five seasons of Atlantis, and the first four of SG-1 (and working on getting the other six), I have no need to watch SyFy for the shows I enjoy – and no need to put up with the idiotic programming choices (SINCE WHEN IS WRESTLING SCIENCE FICTION?! Please, justify that. And “Ghost Hunters”?! “Oh my gosh, it’s a draft, there must be a presence here, because saying that someone left the door open is far too easy!”).

    Show some respect for the fans. “Never underestimate your audience. They’re usually sensitive, intelligent people, who will respond positively to quality entertainment.”

  137. meo3000
    May 13, 2011 at 2:37 am |

    Thats not an open letter to reach to the Stargate fans, its a ratings report to justify your poor decision making that ultimately killed one of the most successful scifi franchise.

    SGU would have been successful if it stayed in the summer on Fridays, continuously, instead of being used to compete with fall scheduling from the big networks. SGU would have been successful if the Stargate recipe had stayed the same, changes i suspect were requested by SyFy and obligatory to a 40 episodes deal, or any kind of deal, to go with the new philosophy of the network, that is, drama over adventure.

    You can spin it anyway you want it Craig Engler, it still sounds like its our fault. Just like when it was our fault when we had difficulty accepting the new formula from the writers. You dont listen to your viewers, that the problem.

    I miss SciFi, i hate SyFy.

  138. Lion
    May 13, 2011 at 2:41 am |

    “Syfy” killed sgu simply because they wanted more money. I don’t want to watch sweaty guys fake fighting, I want to watch a good planned out show. I knew as soon as scifi changed their name this channel was going down the drain.

  139. elektrolad
    May 13, 2011 at 3:30 am |

    I have every season of every Stargate serioes on dvd and blu-ray when available. I would like to buy more, but there are no more to buy. Had to get the UK SGU S2 blu-ray as there is none available in the US. There are still loads of Stargate fans everywhere. Perhaps the series should have been offered to another network before cancelling the show. The BBC would have done a great job…

  140. Blur1528
    May 13, 2011 at 3:31 am |

    Well Facebook has almost 40,000 members on the Save Stargate Universe page. That being said it prolly want warrant enough for Syfy to do anything. Why couldn’t we at least get some movie continuations? Well, I’m calling it time of death 9 o’clock on 5/9/2011. Maybe in five years some geeky little dude will reinvent the gate… Ah I don’t think I even want that. I guess I can consider myself lucky that I own the boxsets for SG1 and Atlantis. I’ll buy both SGU sets when the second one comes out at the end of the month. Now I’m gonna get busing on the Save Fringe campaign…

  141. fetterally
    May 13, 2011 at 3:31 am |

    I would like to say that its good to see someone respond to us fans, but it doesn’t matter to me because I am up upset of the cancellation of SGU. SGU was by far the best of the stargate series. I have watched every episode of every series of stargate. I have all 10 series of SG-1 on dvd the first 8 in the big dvd box as I bought them as the came out. Only season 9 and 10 and all of Atlantis did they come out in the smaller box sets. So I have all of Atlantis seasons 1 through 5. So I’ve have seen every episode.

    A series such as SGU with the character build up in the first season, which I admit was slow, but it laid the background and wouldn’t change that. Great acting with great storyline, a group of people on a ship far from home and their everyday snuggle to survive and try to make it home or wherever Destiny took the. It reminds me of one of my favorite Star Trek shows Voyager I loved that show. What an awesome show. I’m so frustrated right now with syfy even though I watch sanctuary and warehouse 13, they do not compare to what SGU was and could of been. I really hope someone picks this show up because they will have a Hugh fan base. COME ON SHOWTIME PICK US UP

  142. Joe Friday
    Joe Friday
    May 13, 2011 at 3:40 am |

    Mr. Engler, SyFy makes a lot of (forgive me) silly TV movies such as Sharktopus and the like. The resources you spend on these movies could be used to occasionally make Stargate TV movies. Amanda Tapping has proven with Sanctuary that she can film quality stories with limited budgets. You would attract many viewers with limited risk if you let Ms. Tapping film a couple of modest Stargate TV movies, and then promoted them as “special events”.

  143. ELQ
    May 13, 2011 at 3:48 am |

    In my opinion: SyFy was correct to cancel SGU, which was an expensive show ($2.5 mil per episode according to Robert Carlyle), and its ratings were bad for that kind of budget (SyFy surely was not making its money back).

    However, that decision should have be taken earlier than December 2010 (since the ratings were bad from the beginning of the second season already), in order to give a window of 4 episodes to the writers to wrap up the series. Right now, having hanging fruits with the unfinished plot, and with no tele-movies in sight, makes things really, really sour. We need an ending. A real one. Either via a mini series, or telemovies, or books. But we, the fans, need an ending.

    Finally, and most importantly, SGU should have been pitched to another network from the beginning, not SyFy. SyFy had a very specific Stargate viewers, that did not take kindly the franchise’s change from “traditional” sci-fi TV show to “modern”.

    So it’s everyone’s fault really. SyFy for not canceling in time to allow the writers finish the story, MGM for not allowing telemovies to wrap up the story, the producers for pitching it to SyFy in the first place, and the old Stargate fans too, who ran a very consistent online hate-campaign against SGU. Who pays for all this? The cast & crew, most now out of a job, and the true SGU fans.

  144. cesare
    May 13, 2011 at 3:51 am |

    Everyone saying “SyFy should have kept SGA on for another year and run it alongside SGU to boost SGU” needs to go back and look at the facts.

    SyFy gave the Stargate creative team the CHOICE to run SGA and SGU simultaneously. SyFy offered a two-season commitment to the creative team: either 1 season of SGU + 1 more season of SGA, OR a 2 season commitment upfront to SGU.

    It was the Stargate creative team who chose to end SGA in order to get a 2 season commitment to SGU. If that was a bad decision, it was the decision of Brad Wright & Co., not SyFy.

    SGU was more expensive to make than the previous series, and that’s why it required 2 million viewers to remain “sustainable” while the earlier shows were sustainable at lower average ratings.

    SyFy invested in all new sets, a larger cast, and name actors for SGU. They ordered two seasons up front, sight unseen, which is almost unheard of these days in television. It was a huge vote of confidence. SyFy didn’t want this show to fail! They wanted to retain the Stargate audience and add more viewers to build the popularity of the franchise, if only to get their money back.

    I’m sorry a show you love got canceled. But even most SGU fans admit that the first season was very slow and wasted a lot of time before it got going. It was probably also hurt by the decision to shift SGU away from the family-friendly tone of previous series. Those were choices made by the Stargate creative team, NOT SyFy.

    The creative team also knew by the end of the first season that their ratings weren’t strong. So if you’re upset that season two ended without resolving the story, once again, it’s not SyFy that made that decision: it’s the Stargate creative team who chose to leave things unfinished, hedging their bets that they’d get a third season even though they already had plenty of indication that their two-season guaranteed commitment would likely be it for SGU.

    The Stargate creative team got a huge opportunity to make whatever they wanted to make, with a large budget and a guarantee of two seasons. The show they made didn’t return the investment put into it. The creative team knew the risks and they knew their show couldn’t continue if it lost money. SGU fans laud SGU for its realism: well, a TV network’s need to get a return on an investment is also a reality. It’s just not realistic to ask SyFy to continue to lose money on a series that has already cost them a lot more than it’s brought in.

    Finally: there are not going to be any Stargate movies or miniseries for any of the three series. Not direct to DVD, not as SyFy originals. There’s just no point in agitating for a continuation or a conclusion of any of the Stargate shows. The Stargate creative team has been let go. That means MGM has closed the book on the existing Stargate franchise. SG-1, SGA, and SGU are over. It’s unfortunate, but that’s reality.

  145. Pezonator
    May 13, 2011 at 3:51 am |

    I created an account just to comment on this…

    All I can say it’s a shame to see such a great show get cancelled. My Mum would never watch SG1 or SGA with Dad and I but she is completely hooked on SGU.

    We own every stargate series and movie on DVD and I know a few of my friends who buy them also. We don’t watch it on Syfy, we wait for DVD. I’m not even sure if Australia gets counted in the ratings…

  146. fatsrir
    May 13, 2011 at 4:03 am |

    @Craig Engler
    I think the initial drop in ratings is very simple, the show was SUPER-BORING in the episodes following the first 2 episodes. and people were saying: “that’s not the stargate i love”, and simply stopped watching it. only the hardcore fans remained – which means that there are atleast 1.5 million viewers that will watch this show no matter what happens in it. (me included).
    NOW, the 2nd season was awesome, but you already lost a bunch of viewers. and as you know the audience doesn’t forgive or forget.

    But there is still hope for a new series: “stargate Hammond” – we’ve discoverd a super-powerful power source, and we’re starting the journey to the destiny along her path form earth via spaceship to get those people home!

    May 13, 2011 at 4:09 am |

    I’m sorry for fans of the channel. I am no loner investing my time watching anything SyFy. The last episode being called a finale is nothing but an insult. No closure at all. No great mystery solved. No epic ending. No reason to buy the series without an ending. This is a sad day for the Genre. SyFy needs to be taken over. Its programming as of late only confirms all my worst nightmares. No serious quality attempts at any kind of good television.I would be happy with reruns of old Scifi shows. Instead we get wrestling which has nothing to do with Scifi. Ghost Hunters seriously this is not Scifi. Even the nitch Scifi channel everyone used to love is gone. Replace by this unoriginal and cheesily boring programming. Certainly nothing of quality beyond B- rehashed movies with bad acting.

  148. cesare
    May 13, 2011 at 4:13 am |

    P.S.! The reason SyFy doesn’t count downloads, iTunes, Hulu, etc. is because the network doesn’t make money from those things. The cries of “You need a new way to calculate ratings!” completely miss the point. Advertisers use ratings to decide how much to pay for ads. The advertisers are the ones with the checkbooks here, so it’s THEIR decision what ratings system they use to decide how much they’ll pay. I’m sure the networks would love to come up with a new way to measure ratings that would generate a lot more ad revenue! But that’s not going to happen. The advertisers make that decision because the advertisers are the ones who pay the bills.

    It doesn’t matter how many people watch SGU through other venues. What matters is, who is going to pay for that $2.5 million an episode? Unless viewers start mailing checks to SyFy every time they download or watch on Hulu, those viewers won’t count, because they don’t contribute the money necessary to pay to make the show.

  149. Nutamu
    May 13, 2011 at 4:18 am |

    “We don’t discontinue successful shows to make room for other shows…no network does because no network has a full roster of successful series.”

    Except for Stargate Atlantis, cancelled to make room for SGU. From what I understand SGA was doing fine on its own but was cancelled because it was too expensive to keep it running with SGU coming on board.

    To be honest I was bored stiff the first season of SGU and stopped watching, the characters for the most part not capturing my attention and the plot kind of crawling along week by week. But this season I’ve been watching more and more (I was waiting for the episode with Hewlett and Picardo) and actually found season 2 to be much better. It’s a shame really because I was starting to become a fan in the end, and haven’t missed an episode since the mid season hiatus.

  150. ace_love
    May 13, 2011 at 4:25 am |

    “It doesn’t matter how many people watch SGU through other venues. What matters is, who is going to pay for that $2.5 million an episode? ”

    I think thats slightly incorrect, in a long run scenario you’d expect them to keep it running, everything is linked together and works out more profitable for everyone..

    I’m sorry but SyFy has earned a lot of profit out of all the series over the last 9 years.. They have gained more viewers simply by airing re-runs.. You’d think at least they’d do would be to of said thank you to everyone, heres a mini series/super movie to wrap things up and celebrate

  151. Jim
    May 13, 2011 at 4:44 am |

    @Craig Engler

    So at this day and age when Fox,I will repeat FOX!!! renewes Fringe with just over 4 mil vievership,you are telling us that the average of around 2 mil viewers in the first season was not enough for a tv network like yours!?
    And your response to it was to put it against the heavy hitters!?And expect WHAT exactly!?
    Long hiatus,no viable comercial and no interest in SF in general,you cannot deny your newest programming slate!Mr.Engler you didn’t have guts or manners to come here and respond,you did it as your job,one you yourself do not believe in,just as is the case with your own words of “explanation”!

    Say whatever,but your Channel is going down and you’ll see that in your ratings within a year,within a year it’s gonna be clear that your channel is either gonna change manegament and approach,or within two years it’s gonna be gone!You’re a businessman and I believe a smart man..so look around you and smell the coffee!

    As for me and hundreds of thousands of others,we’re done with your syphilis-named TV channel,use your brain and try and convein that to higher ups;Can you really afford that?

    One last thing,please don’t insult our intelligence with your half-baked answers,please!

  152. technos
    May 13, 2011 at 4:51 am |

    At least they took the time to respond which is decent. But they shouldn’t have killed off SGU without something replacing it. The other thing this show needed was synergy with another show like what Stargate had with Battlestar Galactica. Sanctuary just doesn’t seem to have that.

  153. Petra
    May 13, 2011 at 5:02 am |

    Thanks to Mr Engler for taking the time to write this letter. However, I must note that it seems like little more than a desperate attempt of damage control now when SyFy’s execs realised how badly SGU’s cancellation hurt the channel’s reputation.

    What’s more, I find the contents of this letter a tad unbelievable, as Mr Engler simply ignores a few key facts that do not support his words. For example he makes sure to remind us the numbers of SGA’s premiere and compare it to SGU’s, but chooses not to remind us of completely different circumstances in which both shows premiered. Things like that make it impossible for me to treat this letter as anything more than pure PR.

    Nevertheless, thanks for a nice try. ;)

  154. kRaDaRk
    May 13, 2011 at 5:17 am |

    Ladies. Gentlemen, and “business men”, my name is Jorge, i’m from the other side of the world… specifically Argentina… in 2005, in my country, FOX started to broadcast Atlantis… and FX started promoting SG-1 season eight without a starting point, but until then, this was an ungated country with exception of the original movie. I saw Atlantis from the first episode and I knew I had to know how everything got to that place, so I tried to buy a DVD boxset of SG-1… well Internet prove to be the place to look except for the fact that noone in Argentina, or the near-by countries was selling it or an Atlantis one, so I had to wait for the I-Sat Channel in 2007 broadcast the SG-1 episodes from season one, but unfarely dubbed into Spanish (and, as a true fan of original work, I preffer it in its original state), so I kept waiting, until in september 2008, my cable provider installed the first DVR-kind, so then everything could go up from there… but no… turns out the device isn’t a DVR, but a crappy decodifier sold as a DVR, but the thing had a good side to it… one signal was added to the grid… the Sci-Fi Channel. So finally everything was peachy… Not really, SG-1 got cancelled. “Well, I still have Atlantis” I tought. I remember watching the interview to the Atlantis cast on Comicon while the show was on the beggining of season five, and I can remember one of the producers of the show and I think it was Joe Flanigan who also said “It’s good that we got to this point cause we always write the last episodes as if the show is gonna get cancelled, just in case, but now, I know we can write without worring for the cancellation of the show. Get ready for next season”… or something like that. So again… happiness was rising… but comming up the end of the year 2008 and the beggining of 2009… Stargate Atlantis suddenly over, with a bitter last episode Enemy At The Gate. No worries… Movies and SGU on the way. It was a huge promise… SGU will go into the deepest corners of the Universe where it would solve the complex structure buried beneath the Cosmic Background Radiation, getting its crew to where they are going, because, and quouting Carlyle’s character “… the Ancients did not devote the efforts of an entire generation to build this ship on a whim, neither was Destiny named on a whim.
    Over a million years ago, the Ancients discovered a complex structure buried deep within the background radiation: the fingerprints of an intelligence that existed very near the beginning of time itself.
    Destiny was launched in search of that intelligence. Who knows how close we are to finding it; how close we are to learning … in the Ancients’ words … “the destiny of all things””.
    Syfy executives should realize that a show not only counts with the (ratings) support of Cable DVR providers, or just the ratings of its country of origin, the show fans are all around the world, and Syfy broadcast as Syfy in lots of countries, but doesn’t take those ratings into consideration. I know it, they know it, and all of you know it. But that doesn’t stop them from selling advertising spots when they go to comercials. So, “business is business”, i know that there’s more than that. Stargate never had in the US More than 5 points of rating at its maximun best. So, I think that an average of 1,708,000 viewers give or take… isn’t too much too worry. You wanna get more advertisers? Do some product placement… for instance… I’ve never, EVER seen what brand of clothes wears ANY character in any “Original Series” of Syfy, neither i’ve seen brands of shoes, cellphones, etc. And by the way, that’s where they get their incomes.
    So… SGA, SGU… my conclusion is that they got cancelled to direct company’s interest into a more “appealing” project… as always.
    I wonder what might be the ratings of Doctor Who?

    So while the gate remains offscreen, so shall remain Syfy at my home and my friends home.

  155. Nym
    May 13, 2011 at 5:21 am |

    So… basically… nothing SyFy did regarding scheduling & planning had any negative impact on SGU? Presumably the same goes for Caprica, Dresden Files…

    A show like SGU or Caprica demands a lot of its viewers, particularly those not as invested as the hardcore sci-fi fan or SyFy (SciFi) Channel loyalist. Asking the casual viewer (the ones the advertisers actually value as opposed to the hardcore who’ll watch anyway just because it’s genre) to keep up with the day/time moves, mid season breaks and so on is just plain unreasonable – and the death of any show that requires viewers to pay attention for an entire hour, week in and week out.

    Nothing here addresses the “digital divide” – the many, many viewers using timeshift, streaming and legal downloads to watch SyFy’s sci-fi dramas. Rather than innovate and adapt to this changing market, they’re adapting their content to appeal to the less tech-savvy viewer who might wander in. Their loss in the long run, I’m sure. But for now it’s our loss as viewers if we want quality, challenging drama to be given a chance to succeed across a choice of viewing platforms.

    Reading this, it sounds as if SyFy knew almost from the start that SGU was going to fail to meet their expectations – if you believe this, they made every heroic effort to give it a chance against terrible odds. Why, then, could they not do the decent thing, plan to wrap at the end of S2 and give the production a chance to give us a proper ending?

    It’s the unfinished stories that I object to, pure and simple. I believe it may have been Mr Engler who once compared selling a TV show to book publishing. I certainly wouldn’t buy a book without a promise of a satisfying conclusion, and I’m certainly not ‘buying’ any more SyFy dramas having been burned once too often, now.

  156. clever-ruse
    May 13, 2011 at 5:29 am |

    Torrenting killed Stargate.

    Nerds don’t watch television. It’s archaic.

    Insane iTunes pricing and ridiculous geo-restrictions is what caused the piracy which resulted in Stargate’s demise.

  157. mrdna
    May 13, 2011 at 5:32 am |

    First time poster here and had to register to put my word in.
    I do not think SyFy are to blame at all if anything we should tank SyFy for letting the show air.
    The problem was SGU , As we know Stargate has a huge fan base and a lot of that fan base stopped watching SGU after the first 10 episodes or so I remember myself after getting 5 or so episodes in goggling SGU and reading peoples thoughts on it and seeing comments like “They have killed Stargate” “This is a Sci FI series not a Soap” and many similar comments . Myself I watched all the way to the end but out of 40 episodes I’d say 10 were worth watching . They had a great cast but the fact most of the show was in one place didn’t help and also the fact they turned it into more of a drama series set in space rather then a Action/ SciFi series like SG1/SGA turned some fans against the shows
    I have not doubt in my mind that Atlantis could still be going strong . Brad Wright and Robert Cooper pushed for this and can take some blame as it was them that made SGU a drama series and by doing so lost a lot of Stargate loyal fans .
    Sure try a new spin off but don’t cancel a Successful series to do so as it might flop oo wait a minute It did
    In my mind SGU failed as it lost a lot of core Stargate fans by straying to far away from the stargate everyone knew and loved so the blame is with the writes


  158. hithere
    May 13, 2011 at 5:38 am |

    Thanks for the letter, but a couple of things don’t track. You state you were worried that SGU lost its initial 1/3 audience (which is to be expected, you can’t honestly expect everyone who first tunes into any show to like it and stay around) and so you move it to Mondays, but then it loses 1/3 again, and what, you keep it there?

  159. talyn2k1
    May 13, 2011 at 5:42 am |

    Thankyou Mr Enger for taking the time to respond to fans, many network execs out there wouldn’t bother.
    I realise SGU was a big change and I personally think it was a success, despite the fact that in the end it wasn’t popular enough to be sustainable, I think PTB achieved what they set out to achieve and they did it brilliantly. I haven’t been so excited about a Stargate series in a long time despite watching all 3 series.

    We can argue until the universe ends about Syfy’s decisions and whether or not they were right, but regardless of whether it was the fault of SyFy’s scheduling and constant moves or it was just a case of there not being enough viewers, SGU has been cancelled and isn’t coming back so, to me at least, it really doesn’t matter anymore why SGU was cancelled.

    To those shouting that SyFy ‘owes’ fans some movies or a conclusion of some sort, I’m afraid you are deluded. SyFy is not going to commission a mini series or movies of a series they cancelled due to poor ratings just so we can feel better about the way it ended. They are not a charity, they are a business and must ultimately follow the money.

    I’m sure that if SGx movies look profitable in the future that they will be considered, but they can’t do something that may ultimately end up not paying it’s way.

    It’s a shame it ended, but I am ultimately satisfied with the conclusion. If it had been a big cliffhanger (like the S1 finale or S2 mid-season) then I would’ve been really annoyed. It is a beautiful ending to a beautiful series and was very poignant in that it begins a potentially lengthy sleep for the Stargate franchise as well as the Destiny’s crew.

  160. floridarunner
    May 13, 2011 at 6:23 am |

    I appreciate the time taken to explain, but I still will not be watching Syfy in the foreseeable future. Ultimately, this really has nothing to do with canceling Universe; it has more to do with Stargate being the only thing that I still watched on Syfy. I loved Battlestar, and I would watch Sanctuary, but I feel like the show is getting rather silly.

  161. floridarunner
    May 13, 2011 at 6:25 am |

    I agree with you concerning the show’s ending. I liked it, leaves room for imagination.

  162. ace_love
    May 13, 2011 at 6:57 am |

    Wouldn’t it be profitable to do a mini-series due to all the uproar?

    Surely SyFy can have their cake and eat it? With everyone grieving and distressed at whats gone one SyFy could make a fortune

  163. jfo7404
    May 13, 2011 at 6:58 am |

    Thx to Craig Engler for the letter. Cancel, not to cancel, was a business choice and I won’t critizie that. What I do take exception to is the logic that the success of off-season (summer/winter months) programs would yield the same success to shows like SGU when putting them up against the likes of a combined NCIS franchise? WH13 would see ratings drop if you did that. My wife is not big into sci-fi but I can get her to watch WH13, Haven, Eureka because her shows are on reruns. I can’t justify not watching programs like NCIS, Hawaii Five-O and Blue Bloods when they are not on repeat as they are the shows my wife and I can enjoy together (versus tollerate).

  164. Cobretti
    May 13, 2011 at 7:02 am |

    Craig can spin all the things he likes. Looks like they signed up an army with some of these praising comments. The reason I say this is because every SGU fan knows its crap.I mean cancelling a show via TWITTER before telling the actors was low.

    The fact is lots of FANS gave you ideas how to improve revenue. The major one being ONLINE DISTRIBUTION. But no, fans got banned for mentioning good ideas.

    Also you talk about how you moved it to Monday because being human was your most successful debut show on a Monday.The numbers were not THAT GREAT. The dropped of quickly after that.

    Also as a lot of good comments have been said I will not repeat those.

    The final thing I wanted to say was moving SGU killed it completely. The proof is in SANCTUARY now. Two weeks ago, about 1.5million viewers on Friday now dropped to 700,000 viewers when it moved to Monday. SGU was getting better number than sanctuary on Mondays.

    The truth is miss management of SGU by SYFY killed the show.

  165. Jadc
    May 13, 2011 at 7:12 am |

    TV is marketing and if a show is not doing so well it will get axed, And no it’s not down to syfy not promoting the show it’s down to plenty of things, such as if you are a true fan you will not care what day/time is on you will do every to watch it and second of I know there about 40% of people in the world who watch the show pirate it by downloading….that is a huge impact on TV SHOWS these days…..why did SG1 and SGA do so well? especially SG1 piracy was not a really big thing back then but to date Now? It is … For my Last comment SGU honestly was not amazing , I have been a STARGATE Fan for a very long time but SGU had the potential to be good but they didn’t show it…There maybe one or two episodes I got excited about but the other’s was becoming less and less an actually syfy Series…and what I mean less is by ” Yes they are on a spaceship so let’s call it syfy show but the actually thing is the stuff between, Stargate after SG1 always Lacked potential in basic terms for simpleness SG1 = new planets, new aliens,new technology, new enemies – SGA = almost had what SG1 had but not so much – SGU = Come on honestly How many episodes did they drag out? at least SG1 had one episode that was a heart sobbing one then went back to business of syfy action! but SGU had it moreless every episode with pathetic things going on….they dragged the shows episode and expectation out to far and look where it has got them…for show to be cancelled…if you went the route of SG1 but on a ship new planets, new technology you would have more viewers in my believe…..

    Honestly no dig to the directors of the show but you know where you went wrong…Why did you have so many views in the first season? because people was expecting the show jump out of it’s shell and something major – cool to happen but nope never happened and there was your problem for loss of viewers and that was including me..you was stringing people along for something good to happen but Tut tut Oh well maybe next time you will actually think about what happened in the SG1 AND SGU why they was big and compare to SGU and you will have your answer.!

  166. US06154
    May 13, 2011 at 7:16 am |

    @ Ace_love: “I’m sorry but SyFy has earned a lot of profit out of all the series over the last 9 years.. They have gained more viewers simply by airing re-runs..”

    @themainmaster ” product of hope and immense moral value.” I hope you were talking about SG1/SGA. SGU had absolutely no moral values. Self Evident when even the US Airforce was openly proud/supported the Prior 2 shows, but wanted nothing to do with SGU. All the “mistakes” that were etremely evident shows the so called “consultants” used were just amateurs.

    Well, shouldn’t the profits then used for producing the SG1/Atlantis movies that were promised? after all, the Profits came off those shows, not off the failed SGU project? I remember reading over and over “keep watching SGU, if you want to see the SG1/Atlantis movies”, “Atlantis Movie Greenlit, but only if SGU does well” and similar carrots? “It Takes 1 Season to setup the Tone..” hogwash. It took only 3 episodes to put everyone to a 2 yr Stasis, and people are just waking up with a “was that a nightmare?”

    Thank you Mr. Engler for responding people who has no idea how a business is run. As for the person who said I have No TV, I watch everything online, HULU is not SyFy, Neither is iTunes. So Get a TV and watch SyFy, or stop moaning. How quickly we forget that it was Brad Wright & Co, who abandoned Atlantis for this shiny new toy, But now we gripe and moan that SGU didn’t have an “Established Lead In” like Atlantis, while saying I never watched Atlantis, with it’s comic book, Square Jawed Heros.

  167. 3ronco
    May 13, 2011 at 7:33 am |

    Most of the SGU maniacs are so upset because of SyFy’s salami tactics. It took you about a half year to give ‘your’ viewers a response but before that you’ll simply repressed SGU advocating posts in your own forum and then reseted your own facebook page because you can’t stand the viewer critics at the wall and even more this turns out now to be a greater disaster for you than imagined otherwise we wouldn’t even read here from you.

    I understand that SGU is an expensive show with a decline in (questionable?) ratings and i won’t post here about timeslots or more alienated shows but SyFy can’t explain why Warehouse 13, Eureka or even Sanctuary can stay on air but SGU can’t because the ratings of these shows aren’t that good either they are just cheaper.

    Since canceling a lot shows in the past i guess it turns out to be a shot into SyFy’s own foot when they realize that viewing figures will now go down overall as the so called sci-fi audience begins to understand that SyFy can’t offer them anything interesting anymore and Sanctuary already began getting bad ratings since monday last week. I know SyFy expects it to happen different but we’ll see.
    No offense here and i wouldn’t even dare to call for a boycott because they are already boycotting themselve by expecting from an ‘alienated’ audience to watch wrestling, cooking shows or cheesy B movies. SyFy’s attempt to make any show as cheap as possible to squeeze the most money out is simply naive, a cheap tactic and insults the intelligence of the audience and more worse won’t even work out in the long term. It’ll stagnate them simply to death but then again that’s only my opinion.
    I don’t know how Syfy estimates it’s market chances for it’s (bright?) future but one thing i can tell for sure. If the customers don’t get what they want they’ll look for other offers. Just looking at Nielsen ratings, canceling shows and hoping a sufficient audience will stay tuned everytime a show gets canceled won’t be without consequences anymore as it seems.

    What if BSG: Blood & Chrome doesn’t turn out to be a ratings monster, will you cancel that one too? Sanctuary is already on it’s death course when are you going to cancel that one?
    I think most of us can live with it when a series dies after 5, 6 or even 10 seasons with all stories told it just happens and even then there will be still people complaining about cancelations. It all comes down to money. If you wouldn’t make any money from these shows you wouldn’t even produce it at all otherwise you business man wouldn’t do your job correctly but to me it seems that it’s not enough money.
    But please, SyFy, go on, you can be glad to stay with the wrestling fans then. Nothing less and for sure nothing more.

    Maybe you had good reason to cancel the show but what really disapoints me is your strange behavior not evaluating any other business options as there’s obviously a demand for show like SGU but you say you know that better because of what? The Nielsen ratings?
    Satisfy you customers, Bring on a season 3 for a special SGU worldwide paypal subscription for about 10$/month?
    Or let the customer pay for any new published episode worldwide, let’s say 4$ per epi’ when it’s new and 2$ when it’s a week old or sell the whole season online for 40 bucks no DVDs needed just like eg. steam sells games you could do it with your products but please save us any other ‘explanations’.

    Sorry for the long post. Had to be said.

  168. acey916
    May 13, 2011 at 7:51 am |

    @Jadc, Jadc I actually have to agree with you. You have opened my eyes a little bit with dismany for my previous hate post for SyFy, I know everyone else has said the same thing basically but for some reason your post actually stuck. Out of all 3 series SGU is my least favorite with SG-1 being my absolute favorite show ever produced. SGU episodes: Space, Awakening, Resurgence and Deliverence where such good stories I wish they did more with the Ursini and the Space Aliens. They could have done a lot more.

    I guess what I am afraid of is the fact there is no Stargate series left… Like its dead, a dead franchise. But this happened to Star Trek 4 different times and its still alive and kicking. I know Star Trek is a little more Renowned than Stargate but Stargate at one time (SG-1 season 7) had a larger fan base than Star Trek enterprise did. SO Jadc you have opened my eyes and rethink, my last post was written out of complete anger. I just do not want to the franchise disappear. What they need is another major big screen movie, playing at the movie theaters, called Stargate The Ancients about the Allinace of the 4 races, The Ancinets, The knox, The Furlings and The Asgard, and the coming of the Goa’uld, the Ori could be involved, Atlantis would be in the movie, and it could end with the Launching of the Destiny. Sweet Dreams I know. If I had 30 million dollars I would Make it. As far as Original Cast they could have Jack Oneal (Richard Dean Anderson narrate the story, STARGATE THE ANCIENTS 4 races, and 4 bad guys counting the Wraith…. It would be AWESOME, or maybe a mini series of it. That would be so awesome.. Anyone Agree?? Stargate: THe Alliance of the 4 Races. Because earth was the 5th Race in season 2 of SG-1 episode called The 5th Race. I can not see how this would fail.. Unless SyFy tried to throw an Mega Shaktopomg no u didnt in it.. I guess I am afraid that Stargate will die out… Its a scary thought, so its up to us Fans and Gateworlders to KEEP IT ALIVE!

  169. missmobius
    May 13, 2011 at 8:23 am |

    Thought this post was worth repeating cause it is absolutely what is wrong with TV:

    Rating ratings ratings… For my part I’ve only been watching Stargate on a weekly basis for about ten years now… Never once has MY viewership been counted in any of the metrics. I don’t have a Nelson box, and my cable provider doesn’t capture my DVR viewing habits to report in either.

    Add to that the dozen or so people (at our peak) that would gather each week to watch it. They weren’t getting counted either, because they viewed it in my home.

    The fact is, what killed SGU is nothing that you dismissed (rightly so), but that the rating system you (and everyone else) use is fundamentally flawed. You got it wrong here: “The ratings I used above are Live +7 numbers, or the total number of viewers who watched the show live and during the following 7 days via DVR.” No. That’s not a count of your actual *viewers* but how many times it was viewed. The DVR doesn’t know how many people are sitting on my couch.

    I don’t know how you measure success… but I’d say SGU was extremely successful as evidinced by the vocal outcry over its cancellation. Haven’t seen fans of a show this worked up since, well Atlantis ended.

    Your benchmarks are flawed and the sooner you realize that, the sooner better ones can be devised.

    So while I appreciate your position, I do hope it registers that SGU was the third strike.
    I’ve withdrawn my viewership from all things on SyFy… despite you still being the only station on my TV having anything worth my time.

    Not that I’ve been counted anyway.

    Stryse | May 12 @ 6:23 pm

  170. azz156
    May 13, 2011 at 8:32 am |

    Just a stab in the dark but did anyone at syfy channel check how well the show was doing through torrent downloads etc, like here in Australia the show only just started on channel 11 but i started watching it 2 years ago by stumbling across it on a torrent site and have viewed every episode that way (also watching it again sometimes on channel 11).
    so my guess the viewers syfy thought they lost i recon they just turned to watching it through torrents. Has syfy channel thought of just releasing the episodes though there website as well as their channel?

    before anyone accuses me of stealing anything i do have the complete boxset of both stargate sg1 & Atlantis…cost me bloody 400 bucks but i am abit hesitant buying sgu since it doesn’t have a proper ending and kills the rewatchabilty for me. but still awsum show just wish they were given a 3rd season to wrap everything up in.

  171. Jadc
    May 13, 2011 at 8:34 am |

    @acey916 I know what you mean but any Stargate Fan does not want the franchise to go down hill and get locked away and forgotten about but I have been reading so many comments about putting the blame elsewhere but I personally Think it lye’s within the Production/Producers of the show. Fair enough they are trying to change ways Stargate is made but they have forgotten the vital Role’s that kept SG1 alive and SGA (Read my Previous Post why SG1 & SGA was successful) and by doing so It’s lead the series into bin. ** The mini Series does sound like a great idea I would love to see that and no doubt the characters from all seasons would not mind doing it….this personally would “PROMOTE” the show of all aspects. As I mentioned Follow the Routes of STARGATE SG1 and you will keep the show alive, there is so many & endless story line’s that could be done, If the routes of SG1 was followed you certainly would get my attention and many other’s.

    Sorry for ranting but it’s the truth that’s get you places and get’s noticed

  172. tb1342
    May 13, 2011 at 8:44 am |

    Thanks Craig, but you left out an important part of your analysis. Warehouse 13 is a summer show with absolutely no competition…show the day is only one factor.

  173. Warp Ghost
    Warp Ghost
    May 13, 2011 at 8:47 am |

    Dear SyFy,

    Syfy? More like (sigh) Fail. This is another horrible move by a cable network that has a history of horrible business decisions. I hope someday that we all can have a real science fiction and fantasy channel that will be capable of delivering quality, maintaining a viewership and stay solid with a functioning business plan; SyFy has shown repeatedly that it is a poor investment not only as a television viewer but also as an investor (in NBCU). Not only that, but they keep shows that are thinly veiled fantasy (nothing wrong with fantasy, but don’t sell it to me packaged as science fiction please), and produce a flood of B rated content that is painful to watch at best. I wish I could see this show get picked up somewhere else, but all signs point to no way. So in closing I hope SyFy goes out of business and takes WWE wrestling with it, then maybe an actual science fiction channel could rise to fill the void left by this necrotic corpse of a good idea. But being a subsidiary of NBCU, it will probably continue to be horrible for many years to come. But thanks all the same, I now have no more reason to watch your horrible excuse for a science fiction channel. Thank you. I can now do what I should have done 10 years ago. Not waste my time.

    P.S. You guys really run a very horrible network.

  174. iom666
    May 13, 2011 at 8:52 am |

    You are completely ignoring the context that could be important for the ratings.
    Season 2 had at least 3 episodes borked by either 2 elections nights or the Chilean minors stucked in their mines. Also Syfy completely ignored that they can’t compare ratings from shows in fall with shows in the summer. Shows running on Fall are in bad competition with monsters like NCIS.

    Also good numbers for Space Canada (350000 viewers for a 35 millions citizens would proportionally translate to 3 millions for America) suggest a mediocre SGU marketing job done by Syfy and/or completely unreliable ratings methods. Yup the small Space channel was always better at doing superb trailers and follow up shows like Innerspace to promote Stargate, that was so nice.
    No, you screwed this one up Syfy, and you are going to take the heat from the fans for a long time and you deserve it.

  175. The destiny
    The destiny
    May 13, 2011 at 8:55 am |

    How come Craig Engler’s numbers differ from all the ones I’ve read? For example he mentions 2.779.000 viewers for the pilot but other sources say 2.346.000. His numbers for season 1.5 fluctuate betweenabout 2.1 and 1.7 million, which doesn’t seem so bad when the other numbers we’ve seen were between 1.5 and 1.1

    Personally I think “Life” killed it. Ratings were doing pretty good, then plummeted in a freefall the episode after “life” aired. Right after that was the hiatus, so people who didn’t watch “justice” because they didnt like “life” before it, did not have a show to tentatively com back to for 5 months so they wandr off and lose interest becaus all they remember about the show was a soap-opera.

    A shame.. I’m glad Craig took the time ( and courage ) to respond.

  176. acey916
    May 13, 2011 at 8:58 am |

    @Jadc Your rantings said it perfect!! SG-1 had the perfect formula, action, comedy, good writing, the occasional moral lessons, and who can forget Daniel VS Jack on Military VS what was the right thing to do, squabbles. Atlantis followed that formula pretty close with the McKay Sheppard Squabbles, and also the light comedy and great action.

    I couldnt have said it any better than you just did :) I agree SGU did change to much to be a “drama” kind of left the heart of Stargate out and what made it great. I always thought if SG-1 would have gotten stuck on the Destiny they would have been home by now, defeated the drones, saved the Ursini and have the “decendents a new Planet all in one season, and the next they could have taken out the Lucian Allinace, like the war on terror all added with a light sense of humor in the process. Then the show would still be on the air in my humble opinion. But SG-1 did not land on the Destiny… So all in all I agree that the production and the major changes had a lot to do with the death of SGU. It was still Stargate, so I still patiently waited every friday, then tuesday, then monday nights to see what was next. The main idea behind SGU was brilliant, A team of scientists, doctors, military, IOA and politicians all being stuck on an ancient space ship in an uncharted part of the universe, if they kept the show light, with a sense of humor and not so much of an ‘Adult Drama” like you were saying the Vitals of stargate then it would have worked. I think Robert C. Cooper also mentioned something like this, Or maybe it was Brad Wright one of them… Well Anyways I really hope we will see more of Stargate in the future:) Thank you Jadc for opening my eyes on the issue and calming me down a little bit lol, your rantings did something right. But you are a 100% right about the vitals, they should have used the same formula even if its been done before. Star Trek reuses its formula. I just the love the concept of the Gate and Wormhole. SGU had so much potential, The Producers definitely had a hand in the death of it, as well as SyFy. SyFy could have promoted it more and not replaced the Friday night with Wrestling… It was a combination of all of it. :) Keep STargate Alive as long as we can. Sorry for about all my rantings tonight as well and thank you again Jadc…

  177. newmaat
    May 13, 2011 at 8:59 am |

    Firstly, I have to thank Syfy for at least attempting to explain themselves. and secondly after reading the letter and some comments i think that SGU as a program had an uphill battle to fight even before Air Pt 1 had aired. I think that Syfy had axed SGU before considering other options. The Neisons’s (or however you spell it) as far as i know is a scale that shows the viewings of the USA only. As i have commented before in another comment section Syfy is a global channel and so axing a show on the basis that America didn’t watch it was a quick decision. However what’s done is done, BUT that doesn’t stop MGM and Syfy from pursuing other avenues like making SGU Direct-to-DVD or in Mini/Websode form. Or to air the episodes on the Syfy website, as i read on the bbc or daily mail website that the internet and the increasing availabillity of TV on the internet is starting to kill off the TV industry.

  178. Sylvia
    May 13, 2011 at 9:37 am |

    @The destiny Craig was using the Live + Seven Day ratings, we usually see the Live + Same Day (which get posted at TVByTheNumbers). Syfy is using numbers that take into account the DVR views for seven days after initial airing.

  179. Sylvia
    May 13, 2011 at 9:39 am |

    @newmaat Syfy has explained before that the Syfy that airs SG in the US is NOT the same as the ones in other countries. They cannot use the ratings received in the UK for example, to set ad rates, thus those viewers are useless to them anyway.

  180. Sylvia
    May 13, 2011 at 9:43 am |

    And bottom line, Syfy got sold a bill of goods when MGM offered them SGU in lieu of a last season of SGA. They were blinded by promises of vastly improved ratings and a younger demo, neither of which happened. If anybody should feel betrayed, it’s Syfy. (and yeah, I’ll say it – SGA fans)

  181. Sylvia
    May 13, 2011 at 9:46 am |

    Was that chart there before? Very nice graphic explanation of what went down on Fridays.

  182. Les_Geddon
    May 13, 2011 at 9:48 am |

    Like other outraged fans, I want to put my two-cents in. However, I don’t want to re-iterate things that have already been said by countless others, it all falls on deaf ears anyways. So I’ll try to be a part of the solution.

    I ask all fans of Stargate, where you liked Universe or not, to visit the Save Stargate Universe Facebook page and click the “Like” button. It’s nearly reached the 40,000 mark, but let’s have it reach the 4 million+ mark! Against that many voices, how can they say no? Get everyone you know to like it as well, even those who don’t even know what a Stargate is!

    We can’t let a part of sci-fi history end in the name of network re-branding!

  183. 3531767
    May 13, 2011 at 10:04 am |

    Dont forget folks, Its friday so Be sure to tune into syfy for wrestling tonight ! Not ! I wont be tuning into anything on syfy anymore.

  184. Jabek
    May 13, 2011 at 10:07 am |

    And so it all came to an end. And what a ride it was. And what a finish it… wasn’t.

    (I have a ton to say, but since ‘my’ show was cancelled yet again… I feel it’s necessary that the SG community, makers and business owners of the shows know my view also. Bare with me.)

    First, to Craig, thanks for the letter… I enjoyed reading it and got something new from it that I didn’t previously realize. (I’ll get to that later.) But, you taking the time to write to us and say something, shows you at least have some guts and you do ‘hear’ the community that follows these shows. For that, you have my respect and thanks.

    But I’ll start from the beginning.

    First let me say that I’ve been a Stargate fan since the original movie, which I’ve watched only God knows how many times now. Still love it… and I may even watch it this weekend just for the heck of it.

    SG-1 was my all time favorite tv show, and still is. I’ve watched all 10 seasons, every episode, over and over again… some episodes I have memorized and my brother no longer watches the re-runs with me because he hates that I know what the characters will say before they say it :)

    The spin off to Atlantis… I thought was one of the greatest things that has happened in any tv show. I loved the new series as much as the original. Not only could I watch SG-1, but I had a second awesome show to watch which expanded the over grand story line, and I loved every minute of it.

    By the way, I did watch SG-1 and SGA on SciFi (ps… I will never refer to SciFi as SyFy, except this one time. I’m Polish, and name change did you no good. As a Polish person why and you’ll understand. The four letters are certain word in Polish that just doesn’t sound right.)

    But back to the topic…

    I knew that SG-1 was a long running show… and the fact that it got to 10 seasons is an amazing achievement. So when I heard that the 10th season will be its last… I was not surprised at all. I will say that the last episode of SG-1 was a beautiful way of ending the show, and it left me at peace.

    However… when I heard that Atlantis is being cancelled… I was shocked… angry… and the news of the new ‘childish’ show coming to replace it, just made me even angrier.

    I know that may be a bit harsh to say… but I did not approve of the change that SGU brought in. Let me explain.

    The story line wasn’t the problem. I was actually taken by that… it’s the cast change that made me think: “Hmm… the most guarded secret on the planet.. aka the Stargate… is being taken away from the mature, adult, and knowledgeable people that have achieved much in their careers (I am talking about the show characters), and is now going to be given to 20 year olds that can barely drive a car yet alone a space ship made by the Ancients. (I mean come on… really?)

    That’s how I felt. And I still do. The new format… in one word… sucked. It didn’t feel like Stargate anymore. The character development was sloppy.

    Obviously you can tell that I loved SG-1 and SGA, and I just didn’t care for SGU much. I did watch it… and during season 1, each episode just re-confirmed what I was expecting. The show was slow… episodes were pointless and could have been easily piled up into one. (The first 6 episodes were the longest pile of ******, and I nearly lost my mind watching them.) But… I was expecting it.

    It got better… but not much. There was no story. At least nothing that even came close to a super technological race like the Asgard… no mysterious hidden race like the Ancients… no evil around the corner bent on the domination of the galaxy like the Ori, or Goa’uld, or Replicators, or Wraith. In other words… there was nothing (for me to enjoy). All we had was a group of unlucky characters… in an old, yet pretty awesome ship… and that’s about it.

    Here’s the part that I said I’ll touch on later. I wasn’t sure how the show was doing. I stopped following the community here and in other forums after Atlantis went bye bye. I knew this show was going to be bad… I just didn’t know how bad. Seeing the numbers you showed us, I understand now how bad it was… and my feeling of the story (or lack there of) shows in those numbers.

    The first 6 episodes didn’t have enough in the story to keep the viewers coming back… and after those six… it shows that a good deal left and didn’t come back. The next six episodes, although a tad better… still had no developing story that would identify the show as it own… and more viewers left. By the end of season 1… 1/3rd of the viewers moved on and didn’t come back. I don’t think that SciFi had anything to do with this. The show, just lacked the deep scientific background and evolving plots that the previous shows had. SG-1 and SGA had that underlying story to keep the show moving forward. The gaps were filled with the occasional random comedy episode, or a trip to that random planet being bombarded by some asteroids (you know what I mean). SGU… actually didn’t have either. There was no grand story line to keep the viewer imagination going, and thinking for a week how it will unfold the in the next episode.

    That… I believe is why this show failed. I am sorry to see it got. Don’t get me wrong. Season 2 revived some of that feel that we all came to love from SG-1 and SGA. There was an enemy now that might strike at any moment. There was some deep plot developing with the underlying structure to the universe. It was… ‘something’. Late as it may… but it started to show. But overall… it was a faint attempt, oh too late to catch the viewers attention.

    Onto characters.

    Let me get the bad out of the way, because I do have some good things to say about a few.

    There is one character that I just could not stand in this show… and I won’t say that it is the actor… but maybe. I just never saw her before in anything… so I can’t say if it was her acting, or just the writers not doing a good job of her character. But… if I was stuck on that ship with that group of people… Chloe would be the first person to die. And really soon after they got there. I can’t for the life of me stand that character. I thought that my wishes were being answered when she almost died… but I was wrong. Ok… now that I got that out of the way… onto the good.

    Lou Diamond Phillips (Telford), I just loved seeing him in this show. He gave the whole cast a more mature feel. Well played (as always, Numb3rs comes to mind last I saw him), and I just couldn’t wait to see him again in a coming episode.

    Ming-Na (Camille), although I really enjoy seeing her and her acting… I will say this: (and this is more for the writers, not her, she played it all well)… but if I want to see a love story character… I’ll go watch a drama show, not a Stargate show. This whole aspect of the character was just misplaced and un-necessary. Other than that… her strong character was well developed and well placed, and the confrontation with the Everett was an interesting thing to watch.

    Everett, Scott and Eli… all three were fun to watch… Everett being my fav of the three. Mostly because he played as a human. He had problems… he had leadership… he had character. The two younger fellas, also had it… but my view on the youngsters is that they just didn’t belong. But they were great and it’s these three that made the story seem to develop even though the show was lacking it. Well done fellas.

    And… I saved the best for last.
    My overall favorite character of the show… and the main reason I didn’t just stop watching after the 6th espisode… was…

    Jamil Walker Smith (Greer). I just enjoyed seeing him in the show a ton. The attitude… the strong character… the story with his history… the leadership… all in all, a well developed character and played amazingly well by the actor. If I was to rank the characters (which I won’t do…), he would be in the #1 spot for me. Now that the show is gone… it’s this character that I will miss the most.

    And lastly… to wrap up my ‘wall of text’ about the show…

    The last episode… just… well you know it. Is that really all you writers could pull off? We already saw this kind of ending in the Lost City. Just now they all went into the freezer and not just Jack. I was thinking about the last episode before I saw it… and I was thinking what could possibly happen that would end this show and my two guesses were: droids and never ending sleep. Of course the only way we can come up with some final drama was to have the droids attach in a terrifying way… which they did. And of course they will all hop in the freezers since the ship can barely fly as it is. I just thought they would shut the power off completely as to avoid detection and just float off into infinity hoping someone would wake them in the distant future. I wasn’t far off. But I was disappointed to see the ending be so shallow and plain and simply a re-run.

    I’ll end now with some final ‘stats like’ comments.

    I’m 33 now.
    I’ve watched every episode and every movie from the whole Stargate franchise.
    I own all the SG-1 dvds, all the SG-1 movies on dvd, and 3 out of 5 seasons of Atlantis.
    I will buy any SG-1/Atlantis movie that comes out.
    I will continue to watch SG-1 and Atlantis whenever I have the chance to.
    I won’t watch any reruns of SGU.
    I’m still angry that Atlantis was cancelled just when things were getting so deep and good. grrr!!!
    @SciFi… I doubt you could have done anything to keep this show alive.
    @SG writers… you disappointed me with SGU, like never before.

    But… like Jack O’Neill once said….

    “If once you fail…. try.. try… try, try… try.. try… try, try, try again!”

  185. zack
    May 13, 2011 at 10:10 am |

    To focus on just one erroneous point made: saying that the reason SGU was moved to Tuesday nights during winter competition because it lost 1/3 of its audience on Fridays is not accurate. First, the 1/3 audience loss could easily have been just normal ups and downs for any series in its very first year, especially when a new series may just be getting its ‘sea legs” so to speak, as was obviously the case with SGU. Moving it to Tuesday in the winter was a move that was obviously not one that would help any program – and comparing its move to Tuesdays with that of Werehouse 17 which has only and always aired in the Summer isn’t a reasonable comparison.
    However, what I find most objectionable is saying that the reason SGU was moved to Tuesday was because its audience had dropped 1/3 when, in fact, there was a very different reason behind that move. WHEN SYFY SIGNED AN AGREEMENT TO SHOW SMACKDOWN ON THE SYFY CHANNEL, BUILT INTO THAT AGREEMENT WAS THAT SMACKDOWN WAS TO BE SHOWN ON FRIDAY NIGHTS. SO, TO SAY THE REASON SGU WAS MOVED TO TUESDAY WAS TO GIVE IT A BETTER NIGHT TO AIR IS ESSENTIALLY A FLAT OUT LIE.

  186. zoszsoz
    May 13, 2011 at 10:14 am |

    Thank-you Craig for your well thought out response.

    Have you considered that a much larger portion of your viewers are not from the US and they don’t have these ratings boxes? In fact most people outside the US probably download the show. You should get ratings from all countries and all viewing mediums if you want accurate viewing numbers.

    Secondly you’d make more money if you offered the show as a pay-per-episode download model on a website. Not streaming. Download the entire episode as a video file for playback later in 720P or lower quality. For most people outside the US their useless TV networks don’t air Sci-fi shows so they resort to torrenting the show 30mins after it has aired in the US. The only way you get any money out of them is if the show is really good enough and they want to buy the DVDs/Blu-rays when they’re available. At which point the revenue received from those sales won’t be helping your cash flow as you’re getting paid too late in the process. Low cash flow and low ratings you won’t be making more episodes.

    Also if you’re taking on a new show for two seasons tell the writing clowns to make it interesting from the get-go. SGU was extremely boring for the first season. It lacked the thrill, humour and excitement of what made SG1 and Atlantis great. That’s why you lost most of your viewers. It wasn’t until Season 2 that it got semi-interesting. At which point it was too late. The writers need to make the show interesting and engaging from episode one. Take a few points from excellent, long running shows like SG-1, BSG, 24, Breaking Bad, Alias, Prison Break, Burn Notice and Doctor Who. Do they pander round for 7 depressingly slow and boring episodes worrying about water, food, lighting, air etc like SGU did? Nope. Did these shows get more than 2 seasons? Yes. Recipe for success right there.

  187. spaltor
    May 13, 2011 at 10:20 am |

    Thank you, Craig, for addressing these issues with fans. However, there is one complaint that you did not address, which I believe was a huge factor in killing SGU. I’ve attempted to raise this point numerous times, and I’ve never seen it addressed.

    The pattern I’ve seen with Syfy and online distribution is that the first few episodes are available for online viewing the day after they air. But after that, online distribution is delayed 30 days. Keep in mind that only a small percentage of the population has a DVR. So, if a viewer without a DVR misses an episode (and even geeks aren’t always home of Friday nights), there is no legal way for viewers to catch up. That’s exactly what happened to me. I missed the 4th episode of Season 1, and wasn’t able to catch up for the remainder of the season. And I know plenty of other people who had the same problems.

    The lack of online distribution prevents new shows from growing or even maintaining audiences. For a network that’s supposed to “imagine greater” and have science fiction programming, it seems logical that they would be the first to embrace new technologies for their fans.

  188. newmaat
    May 13, 2011 at 10:38 am |

    @sylvia Thanks clarifying that, i wasn’t sure about it i asumed because the UK has a Syfy channel it was the same as what the US had. Either way the point i’m trying to make is that without knowing exactly or roughly how many people tune into to SGU on the planet within whatever time period the SyFy network was quick to cancel a programme that could have been extremly popular in another Country.

  189. debskec
    May 13, 2011 at 10:43 am |

    Thanks to Craig for sticking your neck out to speak with our very ‘vocal’ fandom. We’ll never be happy SGU was cancelled, but I – for one- am just grateful for the 10+ years of Stargate we had. And while I admit I’m finding more scifi programming I enjoy on BBC America right now, I’ll always be first in line to check your new series. Thanks again and my fingers will still be crossed for a wrap-up movie or two!

  190. StArGaTeFaN
    May 13, 2011 at 10:51 am |

    @Craig Engler/Syfy & @ Darren Sumner
    hi there here are some suggestions for you both to consider would it be possible to have a poll on this site and Syfy where people could vote on what days & time slots they would prefer to watch each show? and perhaps something similar to youtubes like/dislike bar? this i believe would help Syfy get a better idea of the best times to air each show and even know how many viewers like or dislike a show/episode. and if possible would Syfy possibly consider continuing SGA & SGU @ some point in the near future? thank you both for your time and responses :)

  191. ace_love
    May 13, 2011 at 10:56 am |

    StArGaTeFaN – great idea

  192. Aussieiceman
    May 13, 2011 at 10:59 am |

    What Syfy yet again fails to realise is america isnt the centre of the universe or the only place on this planet its a joke plenty of people in the UK watch and and in Canada and theres plenty of fans in Australia too so thanks for somehow thinking that assesing a small portion of the total audience was proof that the show was a bust i hope every new show that comes out fails miserably.

  193. fadetoone
    May 13, 2011 at 11:03 am |

    I think it’s safe to say that none of us fans are capable of making any expert comments about ratings, no matter how much we think we are.

    But to that point, I’m not so sure Syfy is either.

  194. Starscapesg1
    May 13, 2011 at 11:19 am |

    This doesn’t change my feelings towards SYFY or where I think there now garbage network is headed which is down the drain with all these awful reality shows. I think it was the cooking show that put it over the top for me. So unless they bring back SGU im done with there network. And even the good shows they rerun like SG1, Atlantis, Enterprise, and TNG got all of them on dvd to watch whenever I want so bye SYFY can’t wait for your network not to exist anymore which will be in a few years the way your headed! Wanna do something good while you still can green light a third and finale season of SGU give us the closure we deserve or lose our viewership for good. We science fiction fans not just SGU fans are getting sick and tired of good quality science fiction shows getting canceled this is it we’ve had enough! Bring back SGU or lose millions of viewers your call! And we know your worried about that otherwise you wouldn’t have bother to respond to us at all. SAVE STARGATE UNIVERSE!!!

  195. TheDudeDean
    May 13, 2011 at 11:43 am |

    Craig what about Syfy’s deceptive ads that you’ve run on the second half of the Season? If you ran truthful ads. Like, “We’ve Canceled Greater” or “Enjoy Wrestling on Fridays” instead of Series Finale (That wasn’t meant to be the series finale).

    Also I think that the Marketing should fall on SyFail’s shoulders and SyFail has been doing a s*** job of marketing itself and the shows on its network. And its very clear to me you want to have a ton of reality TV, cooking shows and Wrestling instead of Sci-Fi on your network.

    Guys remember to link to Save SGU when you post about Save SGU.

  196. acey916
    May 13, 2011 at 11:52 am |

    @Darren Hey Darren I wanna say sorry for outright bashing the SyFy Rep like I did on my first post, it was tasteless and full of fallacies, I was upset with the all of it. I kind of let my anger get the best of me. You are right that we still need to treat him with respect. even if we do not like their decision and even if we think its hogwash. The ratings on the other hand, to me, seemed like a lame excuse to cancel a show especially with the move from Friday to tuesday, that directly effected the ratings and it was SyFy’s fault for that one. Other than that, I think they screwed up. Who knows season 3 could have been the best season yet and boosted its ratings times 10, but I guess we will never know… Also to move a science fiction show on a science fiction channel in order to show professional wrestling really bothered me.

    Ratings, and wrrestling, its just a sad day. Who knows SGU could have been a great series… Maybe a mini series to at least finish The Destinys story or a movie.. I am sure Gateworld will keep us up to date if any such events are planned in the near future. If anything we have the Stargate RE-Watch to look forward to, right here on Gateworld:) KEEP STARGATE ALIVE!!!!

  197. Sylvia
    May 13, 2011 at 11:58 am |

    @Aussieiceman What you seem to fail to realize is that America is the only place that counts, ratings, advertisement, and money-wise for Syfy (US). The other countries have their own networks (with similar names) and their own deals with MGM, but they don’t have enough leverage to grant continuation to the series. And, from all accounts, SGU’s ratings fell markedly in every country in which it aired.

  198. psw
    May 13, 2011 at 12:00 pm |

    I just hope Syfy will show a new space-based scifi series with a similar tone to SG1/SGA in the future. “Blood & Chrome” will have a very different tone and the other scifi series play all on earth.

  199. lordthree
    May 13, 2011 at 12:07 pm |

    Registered simply to weight in on this…

    As a huge fan of the movie, I remember watching the show in 1997 and not really getting into it. Just too corney. Bad lines, badly read.

    Smash cut to 2011, I thought I’d give Stargate another chance when I noticed SGU on netflix. S*** this is what the series should have been the first time around. Dark, gritty scifi- not the bubblegum that SG1 was.

    So, this was about a week ago… burned thru all the episodes on netflix, but now I’ll never have a chance to watch a first run episode because you yanked the run on this just as I discovered it.

    I agree with some of the comments that the show could have been promoted better.

    This may just be a paradox that can’t solve it self tho- The real problem is that the original sg1 fan base didn’t watch and the network were expecting them too. I contend that this show is for an entirely different audience.

    I just tried to watch the SG1 pilot… looking for a stargate fix, and it’s just laughable compared to SGU- I mean really… it’s like a cartoon.

    Considering this was more of a reboot than a spin off, I think you’d have done better with more promotion, and more time on the air. I (and several others now through me) have JUST NOW gotten into the show. Sorry it took two years, but I hardly knew it existed (let alone was BETTER than the other stargate series)

    my 2 cents

  200. bennylovesscfy
    May 13, 2011 at 12:22 pm |

    What I need to know is how you take into consideration viewers from other countries. For instance I am Canadian I like to be a friendly neighbor I don’t think you do Hello Syfy is not the only network that aired SGU. Try Space up here in Canada. Do you get any money from them?

    Please look beyond your selfs American TV Guys esp. when your buying a show filmed in Canada. Oh and Sanctuary sucks monster shows are not sci-fi.

    Please bring it back also we In Canada can not view hulu or whatever that is I watch SGU on Space or on line on Space

  201. bennylovesscfy
    May 13, 2011 at 12:27 pm |

    Maybe its time that we send you a message like the People who got Jericho back what do you want peanuts??? You are here shirts??

  202. Jadc
    May 13, 2011 at 12:31 pm |

    @acey916 You are more than welcome mate glad my rant came to some use for someone, It’s been on my mind for ages kept meaning to post it here just hope someone see’s it and thinks again before/if they make another series or carry another on another series of SG, and you are totally right about the BOND the characters had which made the show and also everything else. Thanks again

  203. zenophite
    May 13, 2011 at 12:44 pm |

    I had brushed off the Sci-Fi channel long before it became Syfy. SGU actually got me to watching the channel again and looking forward to each week’s new episode. While I would still say that SyFy could have handled the show better and my opinion of the channel is low, I think the amount of vitriol coming from fans of the prior incarnations is what did the show in. I was honestly surprised at just how hateful and sptieful people have been about it. It was clear to me when I saw so many people ranting about MGM and the producers going back on their “promise” to make a movie or final season of SGA or whatever other irrational things were being slung about. Rather than support a show that changed the tone but didn’t ‘reimagine’ it altogether in the hopes that a rising tide would lift all boats, everyone kept complaining about not getting more of ‘their stargate show’. Well now you’ve all effectively killed any prospect of getting what you want. Reap the whirlwind all you fundamentalist Stargate fans. Thanks for nothing.

    Science Fiction fandom is its own worst enemy.

  204. Jonas72
    May 13, 2011 at 12:48 pm |

    But does your ratings take into consideration the considerable number of people outside the US who viewed the series? And who bought (and will buy) the DVDs? And would it really cost you so much to give us a proper closing on the show? Perhaps a TV movie, or even a direct-to-DVD movie? Surely you must realize how unpopular your network has become, and something like this, showing that you actually care about your viewers, would, at the very least, go a long way towards convincing me that I’ve been wrong about you. As it is, this letter has not changed my opinion in the slightest, but I appreciate the effort.

  205. hgg
    May 13, 2011 at 12:53 pm |

    A couple of people have commented that SyFy is ultimately uninterested in things like torrent downloads and itunes purchases and stuff. This is true, because SyFy makes its money by selling advertising.

    That said, there DOES need to be a better way to calculate ratings. I’m not sure what it is but the current system IS problematic. We’ve known for decades that the Nielsen system can be a poor tracker of actual tv viewing trends. This was shown perhaps for the first time with Cagney and Lacey in the 80s which CBS decided to cancel due to poor ratings. CBS went back on this decision after a letter writing campaign showed that there was a large fan base out there which was not reflected in the Nielsen ratings. In particular, I think the existing Nielsen system does a disservice to shows like SGU which tend to attract a younger and geekier demographic. Someone above mentioned watching Atlantis with a bunch of friends in college. The same thing was the case for me in college. I had a bunch of friends who would watch mostly geeky shows like Buffy and Babylon 5 in the lounge. We had no Nielsen box so there was nothing counting the fact that you had a half dozen young guys watching these shows every week.

    As I said, there’s not a clear solution to this problem, but it’s a real one.

  206. hgg
    May 13, 2011 at 12:56 pm |

    Also, as someone mentioned above it seems a little suspicious that Mr Engler claims that SGU was “unsustainable” are around a 2 million rating level considering that Fox renewed Fringe which has only twice those ratings. Similarly, AMC just gave MORE money to MadMen which has similar ratings to SGU. Now, as I said above, Mad Men is widely regarded as one of the best, if not THE best, shows on TV, and has done a lot to rehabilitate AMCs image and attract new viewers. SGU isn’t as well regarded or as important to SyFy’s brand as Mad Men is to AMC, but it’s still highly doubtful that SyFy was losing money on the show.

  207. Sylvia
    May 13, 2011 at 1:01 pm |

    @hgg Syfy is using the Live + Seven Day for SGU, you are using the Live + Same Day for Fringe.

  208. hgg
    May 13, 2011 at 1:06 pm |

    It’s also instructive that SGU’s ratings had begun to go up at the end of season two, after SyFy had already committed itself to cancellation. This demonstrates a problem which tv commentators have noted for some time: that tv executives are phenomenally short sighted when it comes to ratings. If a show isn’t a hit right out of the gate it’s likely to get axed. There’s no room afforded for growth anymore. But the thing is that numerous shows HAVE grown in the ratings. Cheers is one of the prime examples. It got abysmal ratings in its first season but the network stuck with it and it went on to become a ratings juggernaut. Seinfeld was similar, having mediocre ratings in its first couple of seasons and then going on to dominate the ratings in later seasons. In fact the trend for many hit shows was to see an improvement of ratings over the course of the show (Friends, for example, debuted as a strong hit but became stronger in later seasons. Season one was its worst season). The problem now is that few networks will give a show time to improve. Gateworld has run an article speculating that SyFy actually pulled the plug after the first season and only aired the second one because it was contractually obligated to. That seems remarkably short sighted to me because it precludes any possibility for growth on SGU’s part.

  209. danlodge
    May 13, 2011 at 1:06 pm |

    I saw an advertisment for SGU on TV and wend and got SKY+HD with the hope for a great series. I was right, SGU was brilliant, me and the missus are heavily into it, my brother is now fixated on it, we wouldnt have been counted in any of the numbers you counted…. Just how many more were uncounted….

    It deserves to come back, even just to round off the series better, SG1 ended up going on and on… SGU has a great “trying to get home” story which could have a nicely stretched out ending to make a brilliant 3series story. Sometimes you watch a great film and you think – I wish this didnt have to end yet…

    Anyway, In the UK, SG1 reruns are on Sky2. SGU is on Sky1.. I think!

    Dan, Banbury, UK

  210. tb1342
    May 13, 2011 at 1:13 pm |

    Interesting that some of these posts are so well written they look as though SyFy asked a PR firm to write them “Quality Programming”..come on…You PR people need to learn the lingo and be less obvious…most the people on here are not your common high school drop out, we are actually the educated, money spending consumer advertisers want and as such can spot sugar drops from the network at a glance….gee whiz really?

  211. AscendedGirl01
    May 13, 2011 at 1:16 pm |


    First off the letter was appreciated because it shows they are at least “aware” of the fans anger towards all the cancellations of really great syfy shows from their network, and the LACK OF SYFY SHOWS NOW!
    BUT, the letter had many areas of contradiction to it. WHY WAS SGA EVEN CANCELLED IF IT BROUGHT IN THAT MANY VIEWERS??? They are telling us that SGA was basically bringing in more viewers than SGU EVER EVEN DID. Ok, GREAT! so now where are the movies we were promised? OH WAIT SYFY has to air “wrestling” and “cooking shows”!! Why aren’t there any real syfy shows on this network
    ( besides sanctuary) THAT ARE NOT RERUNS OF GREAT ONES THAT THEY CANCELLED???? GIVE ME A BREAK SYFY! You actually used to be the one really standout network that would air shows that really made an impact. NOW it seems all you care about is lame wrestling shows or lame cooking shows! Bring back SGA or give us some movies or a miniseries! You have money to make some of these lame B movies, Throw your money into backing something that will keep the viewers you are about to lose with the cancellation of SGU! WHAT IS SYFY CHANNEL WITHOUT A SG FRANCHISE???

  212. AscendedGirl01
    May 13, 2011 at 1:20 pm |

    Im doubting there will be many excited syfy channel fans this year at comic con!

  213. Lt-Maverick
    May 13, 2011 at 1:22 pm |

    Firstly I would like to thank Craig and Syfy for taking the time to write this letter.

    I understand that in the TV world ratings are important (regardless of how flawed the systems in place may be) But what annoys me is if you are going to cancel a show (which is your right) at least give us fans the closure of the show don’t just end it with a cliff-hanger that keeps us wanting more.

    Most fans would even be happy with a bit of a “Cop-out” episode where everything gets tied up and we can mourn the show but at least are not left with the question what happens next.

    In the greater scheme of things making one more episode to clearly finish off the show will not break the bank.

    Secondly with the rating you stated are they including international viewership? As I live in Australia and would hate to think that my ratings are not being included in the decision to cancel the show.

  214. hgg
    May 13, 2011 at 1:22 pm |

    It’s also instructive to look at BSG’s ratings which weren’t much better and yet it was renewed several times.

  215. Garath
    May 13, 2011 at 1:35 pm |

    Yo SG1 SGA and SGU where all great SCI’FI shows and brought good ratings to the TV. I am from England and i can tell you that all of the Stargate tv shows including the Two movies where all ways sold out in store’s and on TV SKY ONE had huge ratings for SG1 SGA AND SGU Bring one of them back so that they can end the stories proper. Eample Lucian Allaince war Warith War and Destinys mission and the important think the Disclose of SGC to the Whole World

  216. iom666
    May 13, 2011 at 1:46 pm |


  217. Augustus
    May 13, 2011 at 1:47 pm |

    Castle, on ABC, has now had 2 novels published by “Richard Castle”. not sure who actually wrote them.. but they’re fun novels.

    I would love to read some further adventures of the Destiny as a few novels, maybe a trilogy, wrapping up the series. surely it wouldn’t take the millions it would to create the show to simply pay an author to write some stories… and it would make a lot of money in sales.

    Cheap, effective, wraps up the plot for people w/o creating an expensive movie.

    Gimme some Universe novels!!

  218. saxgod
    May 13, 2011 at 1:58 pm |

    I’ve gotten into many arguments about SGU and how if you’re a real fan you would have supported this show and stop complaining about SGA. That being said we need to all come together now. If we all come together and buy SGU series DVDs or Blu ray then we can show the powers that be they screwed up. They fandom of Stargate fractured over the abrupt cancellation of SGA and then the financial meltdown took down MGM and we had no real closure for SGA. So ALOT of people were angry. I would project half. So the reason it was 1.5 or 2 million was cause that was the half sticking with the franchise and not boycotting due to SGA. Honestly the creators, MGM, SYFY, and sadly us are all to blame for the cancellation and ending of the whole franchise. If people would remember when Universe was cancelled half of these boards were singing praise and then assuming a new series was coming the next year. I’m not going to get into name calling but I got ito many arguments over this and none of them would believe the franchise was dead due to this. Then you start hearing the truth and people finally woke up and stopped rejoicing cause they realized the death of one ended it all. The suits don’t care about story. They care about numbers. So they felt if people didn’t like Universe then maybe Stargate the franchise was DEAD. So look what they did. No new ANYTHING for the fans. It also helped that the writers stopped experimenting and trying to be all serious and realistic with episodes like Air and stretching that out for three episodes I think.

    The Stargate fandom now has to revive this series by using our money and buying as many DVDs of Universe as possible. We have to show that we want Universe back so that MGM will green lite the SG1 movies and SGA movies as well. The reason is if we don’t show favor for Universe is they could say well there’s money in Stargate but let’s….and I hate this term….REBOOT the series. This means SG1 goes away and SGA goes away as well. So we need to put our collective buying power behind Universe. This will make some fNs angry cause they think Universe was a blight but it wasn’t. It needed time to figure out what it was. They thought it was BSG but it wasn’t. It was a mix of all the stargates with some serious overtones.

    Another thing the suit forgot, sorry forgot your name, was that they moved the show on a Tuesday where other shows kicked ass but did it in the fall. move Wrestling to a Tuesday in line with American Idol or Dancing and watch as your precious wrestling dies a slow numbers death. That’s why we are all pissed. You put your flagship franchise on a pedastool to get slaughtered. This is where SYFY screwed up. And you know it too cause if you answered all the other questions except the big one why did you move it to Tuesdays IN THE FALL. If you kept Universe in the fall then leave it on Fridays or Mondays cause the rest of the week is full of giant tv series killers which is exactly what you did. This is why some of us think you killed it on purpose. You admitted that you signed a two year deal. Then the numbers plummeted that first season and you saw the fracturing going on in the franchise so someone or a group of someone’s at SYFY felt it was time to put Stargate to bed. So how do you do that? You put it on the WORST day in the FALL season. You guys aren’t morons and neither are we. You knew the numbers would crater but what made me lUgh wS then didn’t crater too much. You had a name for it but really it showed the fans due care about the series. Sadly Sanctuary is getting beat up but I will suggest to you that numbers for it will bounce up after next week cause shows like NCIS and CSI are all doing season finales so shows like Sanctuary will rebound. And this again will prove my point. You wanted Caprica and SGU off the air period. You didn’t cancel it right the numbers did. But you guys KNOW numbers and if you don’t then someone needs to fire you. I mean if you guys felt so confidant in where you moved SGU then put Being Human on the same night. Also put Alphas there as well. Cause I hate Being Human and Alphas looks like a poor mans Heroes. So put them there if you were so confidant that you supported SGU like you claim then put your two newest darlings in the same time period. Guarantee you will have to cancel those shows as well since your holy bible is the neilson ratings book.

    Anyway, Stargate fans hear me. We need to collectively buy SGU DVDs and maybe just may e MGM or if rumors are true Paramount will see that making a season three of SGU and any Stargate series will be profitable and bring back the same guys to do Stargate. That’s honestly our only hope now. Many times SG1 saved our lives and our planet. Now we have to save them and the whole series. So let’s do it!!!!!!

  219. myts
    May 13, 2011 at 2:04 pm |

    Interesting that they didn’t mention anything about other markets, or being viewed on other mediums.

  220. CheeseHeaded
    May 13, 2011 at 2:12 pm |

    Mr. Engler is to be commended for responding to fans. I believe the reasoning he gives for SyFy’s decisions regarding SGU are largely true from the network prospective…if troublesome. What this postmortem really tells us is that SyFy never should have green lit SGU in the first place and not because the show lacks quality. It’s simply not a SyFy type of show. I hate to bring up SGA or SG1 but the fact is that those shows were much closer in tone and structure to the programming offered by SyFy. However, even SG1 and SGA in their prime would have a very difficult time staying on SyFy right now. SGU was doomed to failure on SyFy from the beginning because of its mournful soul. The real core of SGU is hard, uncomfortable, and challenging drama. Not comedy, farce, fantasy, or escapism. The soul of the SyFy channel is just not that serious. The blend of drama, action, and comedy embodied by shows like SG1 and SGA had just barely enough sticking power for “Scifi” at the end of their runs anyway. SGU was by far the darkest and most serious show on SyFy. In other words…one of these things is not like the others. I guess what is most frustrating to me is that SyFy doesn’t seem to recognize this. Mr. Engler breaks everything down to ratings success, which we all realize directly effects network bottom line. I respect that. What I don’t respect is SyFy’s expectations for SGU on their network. I or any number of focus groups could have saved them millions of dollars on the production of SGU if only they had asked “how does this show fit in with our lineup?” This is of pressing concern for BSGB&C. At least “blood” is in the title. The only way B&C has a shot is if it continuously hides its drama with action, action, action or it will fail quickly just as the introspective Caprica did. SyFy’s current viewers do not tolerate dialogue fests unless they are in the middle of a ring. I guess what I’m saying is that I would rather see the network that SyFy has become pass on a good show like SGU than put it on the air and bungle it. This might lead to fewer good scifi shows getting produced. I understand the consequences, but maybe it would also mean that shows that actually get on the air will be better understood and shepherded by the people that put them there. We understand that SyFy is no longer the place to go for quality dramatic scifi, and I will not criticize them for going with money making shows that fit their new profile. I do ask that they pass on airing quality dramatic scifi programs unless they commit to the people and strategies to truly and honestly support them. Please SyFy…save us all the heartache.

  221. zenophite
    May 13, 2011 at 2:14 pm |

    As a side note, I can’t remeber the last time a tv executive explictly directed such lengthy explanation/justification for the cancellation of a series. Could it be that this is an attempt to smooth things oevr to prevent a viewship backlash?

  222. jeffoconnor
    May 13, 2011 at 2:24 pm |

    I wonder if my tipping Robert at tvbythenumbers last week has anything to do with getting SyFy to respond in such detail. Probably not, but on the slim chance that it does, it’s a fun feeling.

    At any rate, this was a pretty in-depth analysis, Craig. I appreciate the heartfelt reply, as I’m sure many Stargate fans do. I still agree with Darren on a lot of issues but you’ve done an exemplary job of pointing out important details.

    SGU was never going to be a huge success, unfortunately.

  223. DataAngel
    May 13, 2011 at 2:27 pm |

    Key reasons for SGU going to s**t is due was
    1. The lack of interest :( not only do you keep discontinuing shows on major cliffhangers but holding shows back after 10 episodes then leaving it months before releasing the final 10 is just plain stupid.. 20 episodes back to back one a week.. that way ppl don’t loose interest…
    SGA was awesome and cutting that a season short was a real bloody shame.. but cutting SGU just as things start getting juicy!!

    2.Pairing it with the likes of Caprica was a death sentence for SGU! In the UK it’s a simple rule you put a show on you leave it in it’s slot and let it run…

    Syfy original movies for example the “battle of los angeles” was the biggest pile of s**t I’ve seen in years yet you can’t maintain solid shows like SGU?.. yes the fan base was small compared to SGA but at least it was loyal and solid… and your figures… did you include all those from torrent downloads and digital on demand figures? I’m guessing not.. I know i couldn’t watch the show due to the hours I work.. so i have to download them… i think more research in your figures is needed..

  224. snowcat
    May 13, 2011 at 2:32 pm |

    I will miss both SG and SyFy :(

  225. tb1342
    May 13, 2011 at 2:49 pm |

    @zenophite, the backlash is in full swing already…he should have just kept his head down and not say anything at all..in a few months this will have all just blown over and the only people left would be the hardcore Stargate fans (like me)..but instead he is only adding fuel, it could be he doesn’t really understand the demographics of the audience…thus the actions and inactions now really make sense..

  226. maggiemay
    May 13, 2011 at 3:00 pm |

    You have to understand that SyFy has gone from a relatively decent science fiction network to broadcasting things that aren’t even relatively related to science fiction like reality cooking shows and wrestling (in what way, shape, or form is wrestling science fiction unless you consider how fake it is)? Then you cancel shows that fans loved but that’s water under the dam.

    “Later this year we’ll be debuting Alphas, the Battlestar Galactica: Blood & Chrome pilot is being worked on as you read this, the movie Red Faction starring Stargate Universe‘s Brian Jacob Smith will air next month, 5 of our original dramas will return with new seasons or new episodes this year, and we’re working on many more behind the scenes.” SO ONCE AGAIN I ASK, WHERE IS THREE INCHES IN THIS MIX?? I actually want to see something your network promised to broadcast but so far it seems you haven’t kept your word-first it was going to be a 90 minute show, now it’s down to a 30 minute show/which means 20 minutes once you cut it for commercials, first it was based on a team, now most likely its down to one main character (do you all miss something when you hired James Marsters for one of the roles, like the fact that he still has a huge fan base, along with another actor, who may not have as large a fan base, but I’d say bigger than the “star” you’re using (Kyle Schmid from Blood Ties).

    I think SyFy, along with most other networks, have consistently insulted the intelligence of the fans. Do you honestly think the entire world wants to see the swill they call reality shows? We want to see things that are written with some basic intelligence, things that make our minds stretch, not CRAP that is easy and cheap to produce (reality shows).

    Your theme/logo is Imagine Greater. So far you haven’t held up your end of the bargain. So where does that leave the network and the fans?

  227. Xen
    May 13, 2011 at 3:02 pm |

    I created an account just to give my support for the Stargate franchise. I in no way support the decisions of SyFy and while I understand the station is a business and have a thorough understanding of a business model, I question their understanding of science fiction. It needs time to flourish and grow, and SGU was not given that chance. I could go on and on, but everything I would have covered has already been done so ad nauseum already.

    I think this letter is a farce, as it provides “facts” in a roundabout way without acknowledging any of the criticism that have been brought up by Stargate’s many fans. SGU’s cancellation was pre-determined with the SyFy channel’s name change. The writing was written on the wall (or TV screen in this case). It’s a shame. A real shame. I’ll still watch their crappy SyFy original movies for the sheer idiocy of them, but I do not expect anymore true, original, and quality programing to emanate from that once great television station.

  228. ace_love
    May 13, 2011 at 3:13 pm |

    Whooops.. SyFy has been telling little white lies!


  229. twaysive
    May 13, 2011 at 3:21 pm |

    I think Craig, the SyFy rep, missed one of the biggest points that we, the fans, have been trying to make.

    We realize the first season was too slow from many SG fans, some were lost for good, however, the show has picked up some serious momentum in the 2nd season and has been absolutely spectacular, and would have thrived on Fridays.

    I can’t speak for the rest of the fan base, but I know I can speak for myself in saying the following:

    I never claimed that SGUs ratings didn’t drop significantly on Fridays, but personally feel if the second season had aired on Fridays, say at 9PM it would have done much, much, better than it had done on Tuesday or Monday.

    Comparing SGU to Eureka or Warehouse 13 in the summer months is not even remotely fair, or even an accurate comparison.

    I would like to say this as a challenge to SyFy. Bring back SGU and air in in the summer months, on Tuesday or Friday, heck do it with a lead in of Eureka, and see how it stacks up against your own metrics.

    If there is absolutely not possible way for that to happen, at least put Blood and Chrome in there to give it a shot.

    Also, lets just be fair here, SyFy channels ratings have dropped pretty significantly for most shows. I know for one I am either canceling cable, or at least no longer watching the SyFy channel because reality TV does not interest me, and most shows I watch now are on network TV. NBC not being one of them.

    Also, Craig, by your own metrics you just confirmed that Sanctuary will most likely be canceled some time during the next season. Not sure how the metrics of viewers to cost stack up there.


    If SyFy essentially knew at the beginning of season 2 that SGU was going to get canned, and it was only keeping it around out of contractual reasons, then why did they wait to do it until December?

    Additionally, why did the cast and crew find out from Twitter? I find that to be horribly immature.

  230. SkateZilla
    May 13, 2011 at 3:28 pm |

    Hrmm,. This quote makes partially no sense, since SG1 and SGA were both “done” to make room for SGU, even though both got to SyFy’s 5 Year cap they claim to have.

    DVRs, Neilson, Blackouts, Contract Disputes with cable/dish companies, Piracy, Bootlegging Killed the Ratings, and the Network Killed the show. it rolls downhill. Networks and Investors are more worried about who watches the Commercials than the TV shows. You can see a decline in EVERY Stargate Series after the debut of DVRs on Comcast, Adelphia DirecTV, Dishnet, and Cox all in the same year. Because Neilson’s rating System throws away any “Viewer” that time Shifts (Pause, FF, RW etc).

    “You canceled SGU in order to make wrestling:
    We would have happily kept making SGU regardless of anything else on our schedule if the ratings were sustainable. We don’t discontinue successful shows to make room for other shows … no network does because no network has a full roster of successful series. SGU was judged solely on its own ratings.”

  231. frosty
    May 13, 2011 at 3:32 pm |

    I can say that I am part of the problem. I watched SGU almost entirely on DVR after the move from Friday. When it was moved from Friday (when I do have time) to a work weeknight (when I never have time) that sealed the deal and it was DVR all the way. The Hiatus sucked and it was a few weeks after SGU can back that I started watching again. That chart is reflective of my viewing habits but discounts the little chance SGU had for busy adults to sit down and watch it ‘live’ ( or return to the show) after the move. It was a death blow as far as I’m concerned.

    A couple of points. My household is over 100K a year and as a avid consumer of sci-fi, SYFY and their adverts have little chance now of my attention. Ghosts, grown men in spandex play acting or cooking shows (for the love of god) will not get me there. I don’t think I’m unique.

    If SYFY wishes to rebrand into the little kid network – fine but you better increase cereal, toy and other little kid adverts since the only chance I (the guy with the job and money) will ever be influenced by your ads will be if my kids feel compelled to point out the newest version of Lucky Charms in the supermarket that they saw while during a wrestling show.

    Again, a cooking show and wrestling on SYFY? NBC couldn’t find ANY other network for that? How about MSNBC – no one watches that network! Change the name of the network and be done with scifi SYFY. Business is business and I understand but don’t pretend to be the place for science fiction unless your prepared to put a gate in the middle of a WWE wrestling ring.

  232. Woman
    May 13, 2011 at 3:32 pm |

    Ohhhh… now that Stargate Universe is cancelled… can I get my Atlantis back now?

    I mean let’s face it. Universe did not have the team strength nor the group dynamics as SG1 or Atlantis. No matter what any fan would say about it. It just didn’t. The concept of Universe was great. But I think what made Atlantis and SG1 so much better was the discovery of Ancient tech and their influence. Not to mention what happens when you ascend.

    Personally; any show, where one of the main story lines for its opening season is about the struggle for power in a group setting don’t usually last unless the rest of the story is light years above par. And that rarely and hardly ever happens.

    Syfy people, I know you love Stargate, and I know you adore science fiction; I agree wholeheartedly and think it is about time you took Universe of the air. However; please. Please please. Can we have SG1 (even if it is with Ben Browder) or Atlantis? I cannot even remember the last time a Stargate was not on TV. Or can you give us some re-runs!!!!!

  233. mackswift
    May 13, 2011 at 3:43 pm |

    Here’s what aggravates the crap out of me. In the past five years, the amount of devices and the number of services to watch TV shows and movies have quadrupled. DVRs, Amazon Demand, Hulu, cell phones, tablets, etc, etc.

    Yet the tv studios, networks, and shows still want to measure a show’s success the same way they’ve been for the past 50 years; advertising and ratings.

    Think about it. What about a commercial advertising that you can buy an HD version of this episode on iTunes and Amazon with 10 minutes of extended footage. Use coupon code ### for 15% off.

    All this new tech and all these new distribution channels and they still do things the old way. Watch a show on their schedule or it doesn’t come back.

  234. zenophite
    May 13, 2011 at 3:48 pm |

    @Woman – You and your ilk are the problem.

    Don’t you understand that the executives that make the decisions most likely don’t care one whit about whatever perceived differences you see from one stargate show vs another? You will never get “your” Atlantis or the “promised” movies or anything because Stargate as a brand got cancelled not just SGU.

  235. ocdtrekkie
    May 13, 2011 at 3:51 pm |

    SGU was a sinking ship because of it’s terrible Season 1 episodes. I don’t think anything Syfy did could have saved it after so many people were turned off to it.

    I’d hope Syfy could find some way to ahead-of-time fund MGM making Stargate SG-1 and Atlantis movies so we can have those. (I know traditionally, networks pay for movies after the studio produces them on their own dime.)

  236. aquaman
    May 13, 2011 at 3:55 pm |

    The Sci Fi Channel sucks, it has been crap since it changed it’s name to see fee as a deliberate and intentional way of moving away from SCIENCE FICTION and to something that only idiots and imbicles can understand, syfy = WWF, fat men who do pre-scripted fights for the hoi polloi of the USA. SAD, SHAME, and Pathethic day for SCI FI in the world when the one channel that I remember when it was created as the last bastion for sci fi, has turned into fake body slams and choker holds!
    See Fee killed SGU, deliberately and intentionally and I personally will never watch anything on see fee (fie for fum) ever again.
    Thank god the last space based SCI FI on tv is Doctor Who and because it is a BBC Wales Production, See Fee can not kill that SCI FI Programme!

  237. aboroman
    May 13, 2011 at 3:58 pm |

    Wow the level of delusion in these responses is astounding. Folks the producers/creators of SGU pitched a show which was approved by MGM and SyFy at the cost of SGA. They convinced TWO COMPANIES TO DROP A (in hindsight more successful product) for an unknown. As I reiterated before there were concessions to this, I think the whole running in the fall season was one of them (for the two year commitment syfy was expecting a lot).

    What you crazy delusional people don’t realize is MGM was most hurt by this flop and they got SO BURNED that they killed ALL STARGATE PROJECTS.

    You could blame SyFy for their high expectations and possible poor decisions, but you have to be kidding yourself if this is all their fault.

    SGU was only consistently more successful then SGA for like 10 episodes at this point the show was a loss, MGM was probably done by this point.

  238. biga200
    May 13, 2011 at 4:11 pm |

    I doubt anyone from SyFy will ever read this, but I want to explain the real reason that SGU faltered in it’s first 1 1/2 seasons and picked up a little steam at the end.

    I am a longtime fan of Stargate and I’ve seen all or nearly all SG-1 and Atlantis episodes. I also have watched all SGU episodes. As a diehard Stargate fan, I have to say the whole first season was hard for me to get into. It was still Stargate, but it wasn’t the Stargate we were used to. It was more, Stargate meets Battlestar Galactica.

    But by the end of the second season, the show was actually getting really good. It had a slow, slow start. But the plot was finally developing. I think the lead actors left something to be desired, and I think if you could have gotten Rodney MacKay on the ship full time it would have helped.

    One of the things that always kept Stargate new and fresh is that the episodes were almost entirely Gate based, so that each episode opened you up to an a whole new world.

    There was not much of that at all in SGU, we didn’t really encounter anything new, other than the struggle to stay alive on the ship, until the 2nd season. I really think if you there was a third season that continued in the same vein as the last half of season 2 that you would pick up a lot of the old Stargate audience that gave up on it in Season 1.

    I really hope someone either continues this series or develops a new Stargate Series, because I’m hooked!!

  239. zenophite
    May 13, 2011 at 4:12 pm |

    Comparing the viwership from late 2008 to 2010-2011 isn’t as fair as it may seem considering the increased prevalence of time shifting.

  240. clarkee013
    May 13, 2011 at 4:16 pm |

    @ SyFyGy Crg E

    as an exec well done for creating the smokescreen to make it look as if you care about appeasing fans and bring them back to your channel.
    You have explained yourself in half-truths that suit yourself and reasoning – you have failed to acknowledge openly your own error and instead pin the blame on poor ratings.
    I may come from Scotland but it is clear that you set up SGU to fail from the get go by having it on during the wrong time of the year
    a) You knew from previous ratings that the shows fared better during certain months
    b) You knew that it was going up against large rating shows (NCIS, Dancing with the Stars)
    So those two reasons alone were BIG factors in poor ratings, so if you already knew these two facts – you’re in the telly biz and could recognise when not to air something right, you Gys know the score – then that means you made an abundant mistake.
    If all this money and time was applied with no real chance to make the show a success, so whos carrying the can from within SyFy for that one? Anyone been forced out of the door? Passed up for promotion? At least a fecking file note or something!! IT WAS A HUGE MISTAKE.
    For the above thoughts, add this little taster as well – it was a brand new show, two seasons is only enough to start spreading the word of it being good and settle the actors into their characters – I might be biased being Scottish but Bobby Carlyle would have been utterly brilliant in Season 3 no matter what kind of storylines were going to be thrown at him. The plot line was getting better, it was getting its direction its mojo was sparking alive if there was any a time to support a show would’ve been right now to help it move forward but no you abandoned the root core genre your channel is meant to love so much.
    As others have said if even Fox can correct their mistakes – give it a year, no more and get SGU rolling again, think about it….you have a get out of jail card in the ending for Season 2, have some grace take the chance and make sure you don’t break the rules above, put it on at the right time and it solves it all.
    As for myself I did download but I made dam sure I watched it on Sky when it finally made its way over here – see you could’ve curbed the downloads trend by having it air in Europe only a day or so behind – hell if Game of Throne can do it….

  241. bomani
    May 13, 2011 at 4:17 pm |

    I think you also got drops in rating because you would break the season up into to parts out of the year with to long of a break in between. So you never answered why the SGU movie was cancelled or why you havent made any of the additional Stargate movies as promissed. i think just by reading all these committe i think you would agree that you have just killed the sci-fi channel all together unless you can bring back to life one of the stargates or star trek shows, OH and enough with all the cheap croc dio movies know one watches thos so try making the ones people will actully watch

  242. cassilia
    May 13, 2011 at 4:32 pm |

    Syfy is moving in the middle of a PR s***storm.
    They have no idea of the fandom storm that is going to hit them.

  243. TorinZece
    May 13, 2011 at 4:40 pm |


    I have see this all before.
    They will argue til we go away.
    BUT what I note that they are missing, hiding, not showing, and overtly not telling related to this is this:

    In the take over of SciFi channel and merger of NBC/COMCAST they imediately changed the name to not reflect SciFi.
    They were in negotiations with Wrestling to take over Friday, if not the channel at least by the spring or summer of 2009.
    They made Friday (Sci-Fri, a day for all new shows as a hallmark of the channel) the Wrestling night. And that was announced around their comments on their graphic where the show started to flounder.

    Even still if you realize it had stabilized and started to turn around, only a couple drops.
    Season two, it was announced canceled EARLY, like a episode or two in. End of Sept Wrestling took over, near its new season start.

    Then they changed the time again and again….
    Every time, and I repeat EVERY TIME you change the time of any show it affects the audience NEGATIVELY. The SciFi channel has had FRIDAY as its new show day for over a decade, if not since it started….

    WE being creatures of habit are not use to this odd ball days for a show.
    AND the show itself was JUST getting into motion with its story arch.

    (I can only imagine what would have happened with Peter Jackson’s Lord of the Rings if he was NOT able to do all 3 movies all at once.)

    What the SciFi channel leads want to do is simple spend jack on shows, and make easy money, even if its smaller. The cost of production is low, so what the frack do they care.

    If SGU still made money, its worth investing, even if the cost per proffit ratio is low, the proffit is still high enough to keep the art going.

    They padded the results with a combination of events that had the ability for them to ‘squeek by’ with their excuse.

    I fear SciFi will be doomed to b-rated crap movies like Squid-beaver vs Tuna-turtle…. or more crappy cooking mock reality shows, or even worse yet 24/7 fake sport wrestling…..

    Come on!
    Anyone can see this for MILES and its as plain as the nose on your face.
    COMCAST/NBC are not interested in geeks, I believe they actually hate them. That the Geekiness needs to be cured!

    This is from around the time they announced Wrestling on the channel and the title Says it all (4/27/2010)


    “So long, nerds! Syfy doesn’t need you”
    Network’s programming shakeups deliver the ‘SmackDown’ to sci-fi fans

  244. eagleeyes
    May 13, 2011 at 4:41 pm |

    Did they take into fact that now adays people are working long at work and not able to watch when they choose, but with technology pre record the program to watch later.

  245. Val3
    May 13, 2011 at 4:41 pm |

    For us, wrestling killed “SciFi Fridays”.

    Numbers? Our extended household of 6 consists of three men and 3 women in two generations, 4 are in mid to late 20s, two in 50-60s. We own no DVRs, so you’ve never counted ratings from this group of previously loyal SciFi channel fans.

    None of us like wrestling. Not even the two young males. Not the old one either. We had to break long time habits of turning on SciFi and leaving it on, and always being home Friday evenings. We had to go searching out other channels, other shows to watch while wrestling was on. It’s not that we are too lazy to press the buttons on the clicker to check back in when the wrestling is over, it’s more that the channel we loved most moved and dropped our favorite shows without warning. Then put on a whole bunch of total cable c—. Faked paranormal shows with men pretending to be ghosts in high squeaky voices. Really? And Merlin – I watched it for weeks and still can’t figure out what it is all about. Dress the wrestlers like Klingons and the auctioneers like Ferenghi, and those shows may make a little sense. Face off was mildly interesting but why the formula? We are so sick to death of the reality show formula, re scare tactics, and the cooking show. So we changed with the times and moved on to Netflix and watching shows online.

    SG-1 was stellar science fiction, earth based, varied storylines, wonderful characters. Galactica was so gloomy I didn’t even watch the last few episodes, just didn’t care anymore, but the spinoff Caprica was wonderful. Universe was so dark even the characters kept calling for flashlights. I only ever got one laugh out of it, when the theme from 2001 played in the operating room.

    You know, the next day, I remember the funny parts.

    p.s. Couldn’t some of the money and effort spent on grade B movies go toward making movies of good science fiction novels instead? Man, all those great special effects, what a waste.

  246. sharingsmoke
    May 13, 2011 at 4:50 pm |

    The reasons for SGU’s cancellation lies with the fans. If you loved SG1 and SGA you had a 50/50 chance of liking SGU. Although set in the same universe as it’s predecessors it was certainly very unlike them. SGU was not light or mirthful and you certainly would not call it “a good romp”. Yet all of these characteristics were present in SG1 and SGA.

    SciFi fans are notoriously slow to accept change when it comes to there beloved shows and SGU suffered because of this. SGU was not your familiar StarGate series. Oddly enough viewers that did not care for SG1 or SGA may have because of its pedigree.

    I think SyFy was running on autopilot when it came to promoting SGU both prior to and during it’s airing. They expected it to appeal to the fans of SG1 and SGA when it was very unlike both.

    And now for the “what if”. What if SyFy had promoted SGU as a fresh departure from the franchise norm. I new taut dramatic series set in the SG Universe, etc, etc, etc. If fans had been prepared that it was going to be very different and non fans were clued in to the differences we may now be looking forward to the 3rd season of SGU.

  247. cybertrout
    May 13, 2011 at 4:53 pm |

    I have complained enough about the way we rate television shows and seen plenty of people doing the same. You are Syfy. Think outside the box. Find new futuristic ways to produce advertising revenue, like you do by selling all your B films to Rental markets, (which I truly believe is brilliant) and secondly think like our genre and expand on how people are viewing your show. It’s a global market now with people refusing to play by TV rules. We don’t sit and watch a show at the offered timeslot.Give us the closure of a series that can’t be supported by a finale movie, fiction novel or even a free epublication from your website. We love Science Fiction and the technology that it inspired. Acknowledge your fanbase and think like us and we will respect you.

  248. jasondhsd
    May 13, 2011 at 5:02 pm |

    Was that graph there yesterday? So not counting the heavily promoted premiere episodes season 1.0 was right the 2500 line until “Justice”. You say that ratings dropped before the hiatus so that wasn’t a factor. I strongly disagree, after “Life” the next episode “Justice” didn’t air for 14-days afterwards. How many people simply though the show had ended or went on break? Is it common to see a show simply plummet after one episode and never recover?

    What I think happened is whatever casual viewer were gained with the new series were lost after the week break after Life. And what you were left with was the core Stargate fan base that still watches TV via cable. As a mentioned in my previous post season 1.5 and even season 2 had similar numbers (live+same) to SGA 3,4,5.

    If your goal was to attract in viewers to the franchise Syfy did everything it could to make that fail. How is a casual viewer suppose to know there’s going to be a 4 month break? Or that there going to take a week off before the mid-season finale and then take another 4months after that? A casual viewer that doesn’t watch your station otherwise probably never realized it came back on. I don’t think I’ve ever seen a cross promotion on another network promoting SGU to let people know about the show.

  249. bringbackatlantisfools
    May 13, 2011 at 5:09 pm |

    This sucks I just read on (Joseph Mallozzi’s Weblog)that the sets for SG-1 and Atlatis have been taking down. The Universe set is being taken down as he was writing his weblog. He also wrote how season 3 would have started. I guesse stragate is really over. I hate SYFY and MGM IM done with both them and where is the chart on viewers for te 2nd season. Here is the link for Josephmallozzi’s Weblog on what could of been. ttp://www.stumbleupon.com/su/7s9ogL/josephmallozzi.wordpress.com/2011/05/12/may-12-2011-stargate-universe-beyond-season-2-what-might-have-been/ Im going to you stargate thanks for all the fun.

  250. Aqualegia
    May 13, 2011 at 5:11 pm |

    I’d like to thank Mr Engler for an interesting article. I have been a action/adventure/sci-fi fan for many years, and I saw the film Stargate at the cinema.

    Being British, I have no influence on the Neilson viewing numbers, even when visiting the US I’m pretty sure they don’t include hotel TV sets in their statistics :).

    In the UK, the Stargate(s) TV series are shown on Sky 1 (a pay-TV satellite channel) Over the years I have watched SG-1 (& bought the DVDs) even though I wasn’t an avid fan. Stargate: Atlantis, which I absolutely adored (and I’ve bought all the DVDs – including the Fans’ Choice Blue-Ray) and I was disapointed that they left the series without at least a 6th season to complete the storyline.

    But, when I started watching SGU I was BORED: so bored that I stopped watching.

    I am hoping that MGM will, eventually, keep their promise and make at least one SGA movie to tie up the loose ends that were left dangling after S05E20: Enemy at the Gate. If nothing else, the participants in the fight for Earth deserve acknowledgement, with promotions and medals.

  251. 3531767
    May 13, 2011 at 5:14 pm |

    I really dont think SG1 or SGA movies will Ever get made, my understanding is that all the sets are down and costumes and props have been and currently being auctioned on ebay by propworks. So were probably S.O.L . Regarding any movies.

    At this point all we can do is continue to protest and not let up. Syfy suits figure in a week or 2 it will all die down and we will run out of steam. No way!

    I plan to continue Complaining and Not watch anything on NBC/Syfy . Even though im not counted as i dont have a Neilsen box or dvr not watching SYFY will hit them in their pocket book . Why, because i wont be seeing any commericals from their advertisers. Since NBC owns comcast cable im even going to switch to at&t.

    At this point thats what they(SYFY) are afraid of. Losing ad dollars.

  252. StayingOccupied
    May 13, 2011 at 5:16 pm |

    I hate that SGU got canceled. I love sci-fi shows but I’m about to quit watching them. There is nothing I hate more than devoting myself to watching a great sci-fi show only to have it ended on a cliffhanger after 1 or 2 seasons. Why do they even try anymore? It makes me feel like they would rather cancel a good show with ok ratings in hopes of finding the next gold mine. But they know there is a small chance of that, but the alternative is a new sci-fi show that they know the same fans will watch and it will get a small spike in ratings the first 6 episodes. So its worth the risk. Rinse and repeat.

    The whole rating system is flawed. Until they can see how many people are sitting on my couch watching a show, it isnt going to be accurate. I think SyFy needs to sell their fans to advertisers more than they do.

    And seriously, wrestling??? Reality shows?? I cant wait for a science fiction fan to create a real sci-fi channel, like what syfy once was.

  253. starfangate86
    May 13, 2011 at 5:19 pm |

    Alot of my favorite shows have been canned before there time.
    For example: Terminator: The SCC, Dollhouse, Knight Rider, Las Vegas, SGA, SG1, and of course SGU. The only two show that i watch on SyFy is Warehouse 13 and Eureka. Although the other showed that i liked that got canned before there time was Enterprise.

    The one thing that i dont get is doing a full year mid season break for Eureka. Since there are suppose to be 20 episodes and only 11 have been showen. The last one being the Christmas Speacial. Otherwise season five of Eureka will be on in July of 2012.

    I did like when Stargate was runing during the Summer and Winter on Sci Fi back in the day. But when you moved SGA and SGU to run at the same time as the major networks might have been the fact to kill the show. Another thing was that fact that of not doing a lot of promotinng on other networks or in the movie theatre like you did for the start of the series.

    It would be cool if the show can be picked up on another network or come back on in another year or two. Since the show was starting to get good. Another idea for a show that would somewhat be base on the stargate would be about any of the BC-04 ships.

  254. cybertrout
    May 13, 2011 at 5:20 pm |

    What about wrapping the story up in an animated story or a graphic novelization?

  255. bringbackatlantisfools
    May 13, 2011 at 5:24 pm |

    Here is the link for Joseph Mallozzi weblog on what could of been season 3. Just copy and paste the link Ill miss you Stargate http://www.stumbleupon.com/su/7s9ogL/josephmallozzi.wordpress.com/2011/05/12/may-12-2011-stargate-universe-beyond-season-2-what-might-have-been/

  256. starfangate86
    May 13, 2011 at 5:36 pm |

    The only other reason that i think is going on is the trouble that MGM was having during there bankrupcey.

    Plus who knows if we will ever see another Stargate movie, show, or even a video game. Some one should come up with s video game that is pretty much can be just space battles useing ships from all three stargate series or four if you want to count Infinity. Since i have pretty much every single DVD from Stargate the Movie to SGU 1.5 at the moment. So you can tell i am a major stargate fan.

  257. Cobretti
    May 13, 2011 at 5:43 pm |

    Nielsen uses 25,000 homes to determine ratings of 115million homes (300million people) across america. SAVE STARGATE UNIVERSE page has 40,247people on it.therefor using the accurate Nielsen sample rate more than 300million people are watching SGU (all americans plus the illegals who are hiding in america). You see how dogey this maths is? just pure guesses.That is what Nielsen do.

    Youyould think smart execs would know this considering top 14 of25shops for the week on cable (the one syfy belongs on not the good tv stations) are sponge bob. All this shows me is that the nielsen families are not picked at random. All that is represented here is stay at home mothers who use a parenting tool.

    On a side note SGU is on syfy Friday 11pm. let us all science fiction fans show how much we love syfy on fridays. This is now about saving a while genre.

  258. shelsfc
    May 13, 2011 at 6:17 pm |

    Fair play to Craig Engler for this. I still believe the problem is with the way ratings are measured, but I appreciate that SyFy have to go by what’s being watched live on the channel. Hopefully that will change in the not too distant future. In the meantime, I’m still gutted that SG is over, but thanks to Craig for taking the time to write this.

  259. jjmulli
    May 13, 2011 at 6:19 pm |

    First off I am a HUGE SG Nerd so what I am about to say is a bit hard to swallow.

    SGU killed itself in the first season.

    It took WAY too long for anything awesome to happen after the crew arrived on Destiny. Season 2 was some of the most imaginative and engaging science fiction television I have ever seen, however, a large chunk of people had already given up on the space drama that came out of season 1. Some friends and I liken season one to the “Space Soap” version of SG-1 from episode 200. I just kept waiting for Chloe to proclaim “I’m Pregnant” and I would have stopped watching myself.

    Now, I’m not sticking up for the SyFy guys here. They definitely didn’t help the situation. In fact, it seems the only thing they are good at these days are creating a new super class of mindless drooling hillbillies for me to have to be embarrassed of. I truly am ashamed of what has become of my once favorite network.

    Eureka, Warehouse and Sanctuary aside – the network is just a shadow of its formerly glorious self.

    Long Live Stargate! – and remember to take part in the Rewatch

  260. cassilia
    May 13, 2011 at 6:46 pm |

    Boycott Syfy!

  261. vapsman88
    May 13, 2011 at 7:07 pm |

    I don’t agree with SciFi’s business decisions (I also won’t use their smarmy new name), but I don’t think this should degrade into name calling either. I think they are all about viewer numbers which they should be but not to exclude other factors.
    There are a lot of flaws in Mr. Eglers statements, but that is exactly what I would expected.
    I also never was a big fan of SGU, as I thought it was trying to fly in the wake of BSG. It was just to dark without the sense of humor that SG1 and Atlantis had. Though if the early episodes were like the last few, we may have not seen the cancellation.

  262. eversonj90
    May 13, 2011 at 7:26 pm |

    Bottom line for me: the decision to cancel SGU has effectively killed the franchise (a strong franchise with a large global following) and it means no conclusion to cliff-hanger endings or the forthcoming of future episodes or movies.

    Understandably Syfy are concerned with the immediate viewership, however, this open letter has it’s flaws and the benchmark methods explained are questionable as many others have already said above.

    SGU was slow to get started but it really started to find it’s footing; the series has been robbed of it’s right to deliver good entertainment through arguably bad choices by Syfy, a lack of advertisement, scheduling decisions and questionable rating benchmarks.

    Yes some people will argue Syfy stepped in and gave us several more seasons of SG1, and so on… but that’s in the past (yes, we thank Syfy!) the concern should be with the present and future.

    True Stargate Fans won’t silence with an Open Letter like this – expect nothing but anger and dismay until the franchise is duly given it’s chance to continue (whether that be with Syfy or elsewhere).

    I think Syfy underestimated the impact to their reputation on the internet when they made this cancellation decision.

  263. oldman1975
    May 13, 2011 at 7:30 pm |

    SciFi’s choice to move good shows against live reality shows is crazy. If you have a show against a live show or a two night show that shows results the next night – people will always watch the live show. Come -on! People DVR the other and watch it later – chances are you had twice as many people viewing the show.

    I also did the Neilson rating last year – and it also showed that most of the shows I watched were DVR’d and watched later like everyother working person today – People come home late and then catch up on the shows – Like SGU.

    Take what you see now – alot of people are made of the canceling of SGU ( I am one) – SciFi keeps making these dumb Sat movies that NO ONE watches – dumb cheap copies of good movies and dumb ideas.

    Make shows people WANT to watch – SGU had a loyal fan base – and by taking a show like SGU away – your killing other shows on your channel. I watched all SG shows and loved the reruns – If there is no show like SGU to take a person out of this crappy real word – then shut your channel down. Cause cooking shows and wrestling will not cut it in the long term. People like SGU and what you don’t make up today – you will always make up when it gets sold to other stations and reran – then people will come back to SciFi to watch more shows you create.

    Just bring back SGU for one more season and see what happens. People didn’t show for Family Guy at first – then it came back bigger than ever – same as other shows – Keep SGU for one more and you will see people come back.

    Don’t do the movie – you cannot end a show like this in a one or two time movie. You brought us this far – give it the ending it deserves!


  264. oldman1975
    May 13, 2011 at 8:02 pm |

    And a side note – by moving it to Tuesday night killed alot of East side viewers – They can’t stay up all night to watch it when it airs so they DVR it – Should have kept it on Friday night.

    When they reair the last show on Friday May 13th – you will see there is a bigger following to this SGU show than you thought.

    I will be one and encourage all to watch aswell.


  265. Laura
    May 13, 2011 at 8:04 pm |

    I suppose I have just one question to ask…if the people in charge of SyFy are justifying killing Stargate: Universe by the ratings of 2 million viewers on a bad day, and replacing it with shows like Quantum Kitchen which is nothing more than a reality cooking show which couldn’t even have a quarter of the viewers that SGU had or with Hollywood Treasures in which people are hunting down props and selling them meaning it’s a reality auctioning show which couldn’t have had a fraction of SGU’s viewer’s either, then who is doing the math? I mean honestly, if the comments on this board are any indication, SciFi fans wouldn’t be caught dead watching those kinds of shows instead of a Stargate series. Science Fiction and Reality TV are two apposing forces that can’t mix, if you try, it won’t work out well.

  266. vtecb16a
    May 13, 2011 at 9:01 pm |

    I believe syfy/univeral wanted to end their relationship with mgm and that’s really why SGU was cancelled. The lower rating on tuesday night gave syfy the cover/justification they needed. I bet if syfy/universal owned the rights to the show/franchise, SGU would still be around, on it’s normal night(friday).

    You suck syfy!

    Fans of the show will not forget what you did. I’m watching the finale again tonight @11pm est. and then I done watching the syfy channel. I don’t watch wrestling so I won’t miss much.

  267. zenophite
    May 13, 2011 at 9:04 pm |

    @Laura – because they can buy a reality show for whatever it costs to feed a chimp to think it up. Actually scratch that – a chimp could probably come up with a better idea than ‘reality tv’

  268. msci
    May 13, 2011 at 9:05 pm |

    I LOVED SGU!!!!! I loved it more than SG1 and SGA. I am tired of all the reality shows, they do not interest me at all. SGU was the one show I looked forward to every week. I know for a fact that in my house my husband and I were not counted in the rating system…so please add two more to your data and numbers. From what I can see above there are many more to be added. Bring back our show!!!

  269. kmac45
    May 13, 2011 at 9:17 pm |

    Thanks for the response Craig. What is the person’s name that ended SGU?

    Syfy’s imagine campaign is lame. I hope it fails and returns to its foundation.

  270. 10 Science Fiction Shows With Under 80 Episodes « It's All Geek to Me
    May 13, 2011 at 9:29 pm |

    […] a comment Go to comments Following the demise of Stargate Universe (and a rather interesting open letter to the fans from Syfy), I thought it’d be interesting to take a look at some of the great […]

  271. wraithkelso
    May 13, 2011 at 9:36 pm |

    @bennylovesscfy I have an idea, we send them lemons to represent SGA, and we send them fake communication stones to signify SGU.

    Also, does anyone know why there was only the one SGU book from Fandemonium so far? I thought that they would have had more books from SGU by now, given that by the end of season 2 they had already come out with a new book, and had 3 more that same year.

    Also, does anyone know if there is any truth to the rumor that Paramount wants to buy Stargate form MGM?

  272. jwillis84
    May 13, 2011 at 9:40 pm |

    Thought provoking.

    Rational. I tend to think more on the story side tha production or execution is to blame, if we go there. And that seemed not to course correct a bit too much, perhaps over confidence in not getting cancelled? I believe Star Trek Enterprise had the same problem until the last Season or so.. then it became more of an episodic trial of whatever people had said in the past they would like to see.. which was fun.

    I never really saw that in SGU. Not that I was expecting a change or gosh an apology. But I would have expected a more drastic re-tooling of the characters and plot much earlier.. even an extended hiatus to reconsider the opportunity to continue the Stargate Mythology.

    Maybe there is no one or thing to blame.. it was just how TV is done today.. rush rush with the game plan from start to finish.

    The BBC seems to never “commission” a new Season until the old one is completed and fully evualated.. maybe that’s something better considered for SyFy.

    The result is often a more drastic twist of plots, and major casting changes which I think enriches the story… the back drama of whether the cast members will return adds something to it.

    Given SGU’s dark nature and the cast members left behind.. it seemed more like that. The re-casting of Weir and Beckett in SGA were very unchracteristic. Since it wasn’t the norm for an SG Franchise it really wasn’t pleasant on screen or off screen to watch. But I guess its what your use to.

    I’ll be happy to watch the ratings of the shows replacing Capric and SGU from the side lines, but I don’t think I’m coming back.. just too much unplesantness, the 90’s and 00’s of SciFi are gone and what left doesn’t appeal, nor does the new stuff even really sound interesting.

    Cutting the Cable for other media is so much easier that’s the path its pushed me to.

  273. chips
    May 13, 2011 at 9:50 pm |

    I watched the first stargate movie when I was 5years old and Ive been hooked ever since. To me Stargate is a symbol of light in “modern” society. Its a beacon of intelligense and wisdom wich I love. And the fact that SGU changed looking alot like Lost never botherd me because its the same thing with that show.

    Really someone should start collecting names in order to make people come to their senses and realise they cannot abandon societies last hope of sanity (or some bright minded fellow start writing a book)!!!

  274. Sakura
    May 13, 2011 at 10:35 pm |

    Maybe Syfy had the right idea about changing the night it showed SGU…. but chose the wrong time of the year to show it. Stargate was generally a summer show and wouldve done better during the summer months….

  275. sdg1
    May 13, 2011 at 11:04 pm |

    @Stryse – In the UK most people cant get enough of reality television. They go bonkers for it. If you remember Vala once asking about a show where people dance with celebrities and then finding it disturbing well thats how I feel.
    Its quite sad that SGU ended. I was not a big fan of SGU to begin with and I do feel that its initial approach grew tiresom and not worth watching. In season two I felt that the story got a little more interesting and towards the end I got a little of the old SG1 feeling which got me excited.
    To be honest in the UK not everyone uses sky or cable. Most people use a system called freeview which is full or reality and repeats of programs that get boring after a while. I used to watch the original scifi channel and it had allot of good shows.

    I can understand syfy’s point of view but ultimatly good scifi is going down the bin and being replaced with shows that appeal to non core scifi viewers and not so much to the real heart of fans.
    This is a problem that seems to have gotten worse and I feel that big execs might not truly consider the ramifications of their actions.
    If they had allowed a final movie to go ahead no matter what the ratings were saying and then went straight to DVD or download it would have made most fans happy and content like with Atlantis although the ending was cheasy it was least an ending.
    I do feel as if science fiction is not going in a good direction and it cant much help that for example in england allot of sciences that cover astronomy and physics are being cut down quite aggresively.
    I understand syfy want to appeal to larger audience but at the risk of alienating those who make scifi scifi.

  276. cheyenne67
    May 13, 2011 at 11:09 pm |

    @Craig regardless of the neilsen ratings or moving from 1 day to another if you honestly think treating fans that supported your channel enabling you to make a fortune from all the episodes of Stargate you showed through the years is a good move in a business sense, then (Not meaning to be nasty) if you worked for me I would fire you.
    You come across like you did Stargate a favour when infact Stargate took Syfy to the brink of being a serious network.
    Craig, Stargate fans are not idiots.
    I believe you’ve done more damage to your profits by treating the fans in this manner than you would have done by bringing the shows story line to some sort of conclusion.
    That’s my opinion and I think that this is another daft over reaction by Syfy.

  277. shane1594
    May 13, 2011 at 11:17 pm |

    I understand how ratings are key to the success of a series and, those of you who are claiming that your presence doesn’t count, you’re full of it. But how they ended it was really slack. I’ve been a fan of the Stargate series for years. Now I’m not saying that they should do this, but to finish off the series in a way that doesn’t completely screw over the entire fan-base, they could make a movie to cap it off.

  278. liolixli
    May 13, 2011 at 11:58 pm |

    I loved looking forward to SG1 every Friday. It was a huge routine of my life over the ten years. When SGA was out it was even better to get two whole hours of Stargate new and hours of reruns during the week. After SG1 ended the allure was gone. SGA wasn’t bad and I was just starting to like it more when it ended. I watched SGU faithfully with hope it would give me something to like, but it was never what I had come to like with the franchise. I say good to see it go. You failed once in a decade of good ideas. I hope they pick up and try again rather than going out with it. Go back to the roots. Somewhere along the way they forgot why people loved watching Stargate.

  279. joehana
    May 13, 2011 at 11:59 pm |

    Not 12 seasons….17 Seasons

  280. fwupow
    May 14, 2011 at 12:31 am |

    HA! I’ve been without Cable & SciFi for over a year. If I’m gonna be honest, I wanted SGU to die on arrival because it wasn’t SG-1. SG-1 will be back for another movie or special or something someday. Just a matter of time, but this letter tells me that Sci-Fi has dwindling appeal. The fans just aren’t there anymore. I guess that’s why they changed the name of the channel. Us Sci-Fi fans are back to being the little snot-nosed step-kids of the poor again.

  281. fwupow
    May 14, 2011 at 12:41 am |

    Hey! I just thought of a cool idea! Why not create a cable TV channel that’s dedicated purely to science fiction! Oh wait, I forgot, they already did that and after a few years, the bean counters start jumping after the big money and kicking the Sci-Fi to the curb.

  282. richerthenlife
    May 14, 2011 at 12:52 am |

    I’ve started SGU when it premiered and actually liked it. But when all this hiatus and scheduling stuff was going on I got confused when it was going to be on. I stopped watching until I could find a stable show time to watch it. Fridays were great because I could unwind and enjoy one of the greatest series ever. Heck the stargate made me a fan of sci-fi series in the first place. I think that they should of had another season to answer all the questions I am left with. Another thing are there going to be any more stargate series?

  283. wraithkelso
    May 14, 2011 at 2:11 am |

    I’m honestly surprised there aren’t more posts. I left for a couple hours and come back to 2 new posts, come on guys and gals, we gotta find a way to stick it to SyFy where it truly hurts, and make it immediate

  284. iki
    May 14, 2011 at 2:11 am |

    sci fi needs to make at least an SGA Movie and an SGU movie

    They owe it to the fans and because they cancelled the shows without an actueal proper ending. its been going on for so long so cant belive they would do that to loyal sg fans

    I wont be watching sy fy any time soon otherwise

  285. walterchambers
    May 14, 2011 at 2:30 am |

    look i love SGU, to me it appealed the most out of any of the series…it actually looks at real problems in the uniervse…like when the were being bombarded by radiation from a neutron star and when they refilled in a ‘blue hypergiant’.

    its sad to see REAL sci-fi being gone to waste. hopefully we might see it again in the future

  286. ekiel
    May 14, 2011 at 2:58 am |

    Here in Germany SGU had a similar decline in ratings despite
    a) airing at Germany’s primetime
    b) airing at the “traditional” and succesful Stargate/sci-fi day and time slot
    c) no wrestling at all ;)

    You can see the ratings for season 1 here:
    http://www.quotenmeter.de/ratings/special/2010/stargateuniverse_dea1_marktanteile.gif (y-axis is percentage of viewers)
    http://www.quotenmeter.de/ratings/special/2010/stargateuniverse_dea1_reichweiten.gif (y-axis is millions of viewers)
    from: http://www.quotenmeter.de/cms/?p1=n&p2=42518&p3=

    The station’s average market share was around 6% so those rating weren’t very good for prime time.

    Season 2 is still airing so the final verdict isn’t available but rating dropped even more.
    Two weeks ago it was moved to a later time slot to make room for newly started Warehouse 13.

    So: Completely different setting yet similar results.
    Logic would dictate it had something to do with the one common factor: The show itself

    But I guess we won’t see an open letter to the writers and producers berating them for killing the show and franchise, will we?

    Sorry, I’m fed up with all this time slot/hiatus/wrestling/piracy/etc nonsense.

    The show got interesting way too late.

  287. klistohuskerfan
    May 14, 2011 at 4:40 am |

    TO ALL STARGATE SGU (as well as SG-1 & SGA) Fans: If you want to save the Show and / or ANY CHANCE of Movies/ Mini-series wrap-ups for ANY OR ALL STARGATE SERIES, check out this link for a GREAT set of Ideas on how to save our blessed Stargate Universe / Shows future!!!


  288. eversonj90
    May 14, 2011 at 5:05 am |

    @wraithkelso: They’re getting a lot of heat over the internet in other places also, for example where media outlets have picked up the story of their response and comments have been made on that site, etc.

    via email, they seem to have taken the choice to disable their Facebook page as they were being attacked en mass over the cancellation, comments over Twitter being made to them, etc etc

    Facebook.com/SaveSGU is still going at a strong place and seems to be one of the strongholds (along with GateWorld) in the voicing of opinions.

  289. lonix
    May 14, 2011 at 6:02 am |

    The fact that it started on a high proved what I always said, we as fans had high hopes for it. We watched it, hoped and prety much wanted some thing more then what they gave us for season 1. If season 2 was season 1 the show would have survived and done well. I remember reading a lot of reviews on the first 4 episodes, after that everyone just gave up. The story lines were far too basic, the people never got on, everyone seemed two faced so what did they expect.

  290. wraithkelso
    May 14, 2011 at 6:11 am |

    @lonix that may be true, but a lot of the fans had it in their head that if they didn’t watch SGU, SGA would return, well guess what guys, now there is nothing in the pipeline.

    @eversonj90 actually, the syfy #fb is still active, they just blocked everyone that has been vocal on their page.

  291. wraithkelso
    May 14, 2011 at 6:22 am |

    as jedi master Yoda would likely say:

    “Clouded the Dark side is, impossible to see the connection of wrestling and sci-fi is” – Yoda

  292. Jim
    May 14, 2011 at 7:08 am |

    After reading many of this comments I admit,I’m really proud of the fans!They are not a hurd of sheep,you SyFy thought they were,but smart and educated people,using their heads.
    And Nice try,but they obviously don’t buy this bunch of nonsense and propaganda from a certain letter!
    What SyFy did by canceling the entire franchise,after only two seasons of a series that wasn’t doing that bad and was in fact showing definite signs of improvement and admitting that was your intention in season one already,what SyFy did by that is usually considered a betrayal.In this case a betrayal of the fans and the franchise that had mad your channel into what it is,or should I say what it was before you’ve started running it down!Ruining it by the obvious lack of promotion,long hiatuses,throwing the genre shows that made your name around,before canceling them completely!All the while shifting your programming toward the cheap,unimaginative and uncreative garbage that the large majority of your FORMER viewers quite simply and completely rejects.
    Also your show of disrespect for the viewers by thinking they were gonna buy this nonsensical propaganda and a complete refusal to take any blame makes this whole thing only that much worse!
    And I tell you,it IS gonna take YOU a great deal of “brainstorming” and “Imagining Greater” to digg yourselves out of this hole/drain you are undoubtfully going down.

    So much for your greatest,most ambitious move ever..a “history” in the making!!

  293. Jim
    May 14, 2011 at 7:11 am |

    SyFy gong down!

  294. Jim
    May 14, 2011 at 7:22 am |

    SyFy you’re disrespect and betrayal of your FORMER viewers is gonna run you down,just like you’ve run down SF content!
    You know what they say about the payback!
    I’m proud of the fans reading their comments..they are smart and educated people using their heads,not buying your nonsensical propaganda!
    Your obvious lack of promotion of the genre thad had made your name,moving it around,before completely canceling it one by one,all the while shifting your slate toward the cheap,unimaginative and uncreative content people WILL reject is a betrayal!Just as is your canceling of the entire franchise that made you after only two,not too unsuccessful seasons of the series showing obvious signs of improvement,admitting your intent to do it in season one already!You are the ones who are gonna have to imagine greater to digg yourself out of the drain your going down after this and you’ll become aware of this very soon after numbers start coming in!

  295. Ausfan
    May 14, 2011 at 7:57 am |

    First of all, I would like to thank you for taking the time to attempt and address viewers concerns.

    Generally though, I think the reason there has been a bit of a problem is the fact that the Executives point of reference has been firstly rather ‘narrow’ but there is also a slight misunderstanding on how many viewers within the 18-49 target demographic consume the product.

    Firstly, the method of viewership determination is rather one-dimensional, that is it is looking at only one delivery medium in one market – that is U.S TV ratings. Consumption habits by viewers have changed, firstly with the ability to record various programs at once (In Australia’s case Foxtel IQ allows subscribers to record two programs while watching a third channel but there is also DVR etc which may not be able to register), this means that many viewers of the program do not necassarily watch live.

    Secondly, much of the viewership is often via an online medium, similar to how much music consumption is on an online medium via Itunes instead of traditional CD’s and a CD shop. The same can be said of books, where many books are also purchased online instead of bookshops. And so it is the same of TV. It stands to reason that like the record industry and attempts by the newspaper industry, there is a need to adapt the business model from selling TV advertising space to advertisers in certain slots to one that is more in line with evolving consumption habits (eg internet based advertising, which Google has obviously managed quite well).

    There are actually some inherent opportunities within this, as you can sell advertising not only to 1.5 – 4 million US based viewers, but you can also sell a worldwide audience to fans and attract new forms of advertisers looking to advertise precisely to the niche demographic you would not otherwise do in the U.S, especially in terms of an established franchise and brand which would constitute a much secure outlay than new shows which will be hit and miss.

    The channels viewers are after all technology oriented Sci Fi fans after all

    Regarding the viewership patterns, once of the consequences of the adjustment in show style are that as happened some fans of the old mould are not going to adapt, but what “puts some off” is exactly the ingredient that attracts people to the franchise who did not watch the last two incarnations (SG1 and SGA). It is natural then that you are going to witness some drop off, but this occurs more quickly and it takes longer for new fans attracted by the new style to take their place, and the show needed more time as it was really starting to hit its stride.

    There are some reasonable economic arguments regarding production costs and currency values (some of this relates to MGM of course), but the show and franchise can be kept “ticking over” in a less costly manner with fans/viewers being kept onside and engaged with the network if production had been innovatively adjusted from a 20 episode season to either a shorter season or perhaps movie length mini-series format. This way you can gauge whether the brand of the new show is picking up steam with new viewers. In Australia, some channels on Foxtel (which hosts the Sc Fi channel) have a +2 channel, this is where a second channel is hosted, makes the same broadcast as the normal channel at two hour delay. This way you could have had popular shows at 5:30 on a Friday followed by wrestling for example, which would then be on at 7:30 on the Sci Fi +2 channel allowing viewers/fans who like to watch their show in that timeslot to do so, while wrestling fans can also watch at the same time.

    I do hope in due course the Executives reconsider their decision to discontinue to airing the show before too long. Season 1 may have been a bit slow, but this can be considered to establishing the character development which would naturally take time. SG! was incredibly corny in first couple of seasons, and even NCIS which I love and was giving SGU a hard time in ratings took a few series to develop viewership levels to where it is today. X-Files too from what I recall

  296. Ausfan
    May 14, 2011 at 8:12 am |

    For my part, I have watched SG1 and SGA since the beginning, but while some people disliked the different style of SGU and preferred the traditional style, I personally liked the different style of SGU much more. It is not an issue that the “Stargate” was more peripheral than the Ship compared to SG1 and SGA, plus I loved the different camera styles and dramas, some may say it is a soap, but I personally liked it much more as much of it was practical issues everyone can identify taking place in extroardinary circumstances. It made SGU much more multi-dimensional than its predecessors with rather simplistic and cartoonish “good guys and bad guys” with what people must admit was often cheesy dialogue with cheesy villains. SGU had much more depth with some nice shades of grey, for example there are people of controversial character like Rush on the “good team” and on the “bad team” there are people of erstwhile decent and admirable character despite coming from an otherwise bad criminal organisation like Varro for example which is all something I found refreshing, and the dialogue was a lot richer.

    I felt myself a lot more engaged in the show than SG1 and SGA and even though it has only been two seasons it is my favourite of the three by far.

    For my part I would like to congratulate the producers and writers on the different approach, it was very well produced and acted and should not be too discouraged by some fans of the old style who did not take to it.

    What would have been better perhaps was to air two series at once (back to back perhaps for maximum ratings from fans of the franchise), allowing fans of both styles to enjoy whichever they liked more without the notion of one “instead of” the other having developed.

  297. mt232
    May 14, 2011 at 8:50 am |

    Every one should boycot scifi

  298. 3ronco
    May 14, 2011 at 8:55 am |

    Arguing about how many people could/should/would have watched SGU worldwide is irrelevant in the nielsen system. SGU had bad ratings even in it’s friday timeslot. I’ve read Craig Englers article “The truth about TV ratings, online viewing and sci-fi shows” which is informative and gives an insight how the nielsen ratings works and where just advertising counts. From the article’s point of view the SGU cancellation is absolutley plausible but my dilemma is that i’m not a native american, without a nielsen box, not even living in the US and that’s exactly the problem. If my taste is in line with the american audience buying advertised products everythings fine. If it’s not i’m screwed.

    “hgg” wrote earlier: “…that SyFy is ultimately uninterested in things like torrent downloads and itunes purchases and stuff.” then i may ask Mr.Engler why do you have worldwide incarnations of the Syfy channel?
    With the german, canadian, uk audience of SGU the 2 million mark could have been taken easily. On german tv we have a Syfy channel as well and my subscription costs about 17 euros/month and i don’t know how much of that money goes to the network producing my show. Instead i have to support a cooking channel, a weather channel, the bio channel, lots a sport channels etc.etc. and even worse you’ve moved your line up to have that kind of stuff on your channel too.

    Now my question is where do i have to throw my money to support SGU?
    When i have the chance to select those shows i like and not a network deciding for me everything would be fine. The network gets the money they need to give me my show and i’m fine to watch it without guessing if the show survives another season.
    The only way i see to accomplish that is by paying directly those who make it happen via internet. I know that can’t be done easily without great investments as you need an IT infrastructure for streaming huge data masses, big marketing campaigns, big accounting systems etcetc.

    Yea it’s easy to get millions from a few advertisers instead of getting a few bucks from a trillion viewers but it’s not impossible in the internet age and the potential to get more money directly from your customers is huge as the advertising market seems to be more an more exhausted getting the audience really annoyed.
    Yea … i believe when there was a “Video Killed the Radio Star” then there is a “Internet Killed the Video Star”.

  299. Bevarne
    May 14, 2011 at 9:40 am |

    WOW 285 comments…… WOW….

  300. Shintari
    May 14, 2011 at 10:31 am |


    Is there a way I can get into contact directly with Craig Engler? After reading his open letter to the fans of Stargate (us) I feel it is important that while yelling at him, it might be more prudent to offer some sound logic and how the networks continual actions to dismiss show such as Battlestar Galactica, the Stargate franchise and other popular shows will actually continue to hurt the company as a whole. In addition to trying to contact him, I would like to share this link that I found while checking tv.com.




  301. josephfurnish
    May 14, 2011 at 11:54 am |

    So we’re the ones that killed Universe? And they supported it? OK, if they say so…

  302. kilbot76
    May 14, 2011 at 12:16 pm |

    Syfy are are craping them selvs over the fallout of there bad decision to cancel sgu the people have the power ,simple just don’t watch syfy anymore

  303. Duneknight
    May 14, 2011 at 12:36 pm |

    Sorry guys but even as an SGU fan I cant deny the reality. Viewers didnt stick with it, what is there more to say? Do I like where Syfy is headed with their programming? No. But since when did I ever, all I liked on their channel was Stargate. Gone are the days of good sci-fi, we all know that now. Syfy is supposed to be aimed at a niche audience but finding the right sci-fi show is a daunting task, especially when you consider how “whinny” this niche audience can get about things. If anything killed SGU’s chances, its the fans, so much hate from the beginning. Of course people will say its the casual viewers that killed it, which I agree with, one has to understand that Stargate itself didn’t appeal to the majority and only depended on a dedicated bunch who either liked it for the comedy or the action.

    SGU had neither and I do believe that its unrealistic for a spin-off to attract new fans so other than the divided fanbase it already had, it was alone. What I found interesting about SGU is how it did indeed convert some people into becoming Stargate fans. And the show was impressive achievement in many aspects.

  304. Maurstar
    May 14, 2011 at 1:02 pm |

    After its rebranding,SyFy have been increasingly letting down not just the Gaters but the fans of the Sci-Fi genre in general: ghost reality shows, wrestling, cooking… Imagine No More!!!

  305. krannok
    May 14, 2011 at 1:39 pm |

    Hello Mr SyFy Suit.

    I was just wondering if your numbers take the international audience into account? I live in Australia, and while show after show dropped away, I watched less and less of your channel. But I kept coming back for SGU.

    I do not know what technology is used here to measure audience size, but it seems to me that the providers of subscription television would be aware which channels I have and maybe what I watch.

    Also, I believe the potential for long-term profits to be a factor you may have ignored. Shows like Stargate would have the potential for re-airing over and over again. Most every science fiction fan I know likes to watch old episodes.

    Maybe it’s time to prepare a model which takes a longer view towards recouping the costs of production. If the idea was to run the show several times, in many countries, over a number of years (as will of course happen) then the return needed for the first-run can be smaller.

    One last point, which will never enter into your reasoning, is one of patronage. The arts have historically been supported by wealthy citizens, for no reason other than to help make the world more pleasant to live in, and certainly not for the potential profits to be generated. The Duke of Milan did not support Leonardo DaVinci for so many years because it made him wealthier (in fact it was fabulously expensive).

    Oh well, enough of this. Your letter told us nothing we did not already know. Please remember; greed is no basis for art!

  306. jcookjapan
    May 14, 2011 at 1:55 pm |

    I have already posted on two other sites about this and rather than rehash my comments again. Bottom line is if you pull this show for good i’m never watching Scify again. This is your only gem as far as i’m concerned.

  307. Ramenth
    May 14, 2011 at 2:29 pm |

    I know this won’t get noticed, because we’re over 200 comments, but Tuesdays during the Summer and Tuesdays during the Year are totally different things. I loved SGU, but, I didn’t watch it on air this season. Because I like NCIS more.

    Tuesday is the busiest night there is on television. A show like SGU is good, great even, but it doesn’t hold a candle to the “Top shows.” You absolutely have to find a place to put them, Syfy, that won’t be running into competition with things like NCIS, American Idol, and (on Mondays) Castle. A massive portion of your audience overlaps, and they’ll choose broadcast of you most days.

    Honestly, I’d say keep your original series for the off seasons where you don’t have to fight as hard; or at least for nights when you don’t have very high rated competition. Your shows are fantastic, but, so is broadcast.

  308. kilbot76
    May 14, 2011 at 2:48 pm |

    Far be it for me to bring futurama and family guy to the discussion but both shows were canseled and were brought back because of outstanding DVD sales. So everyone go out and buy sgu DVDs sga DVDs and sg1 DVDs and let’s hope for the best. Money talks.

  309. Eagalis
    May 14, 2011 at 3:03 pm |

    Seriously guys stop blaming syfy they attempted to save the show. The show died on its own merits not syfy’s. Be happy that they even responded to the letter darren sent with all the crap you guys are saying about them. They could have just ignored you(which I would have)due to your disresepect. Now grow up and stop acting like 2 yr olds. Syfy has to have money to even be a channel and SGU wasn’t pulling the viewers it needed to keep them afloat.

  310. Bevarne
    May 14, 2011 at 3:44 pm |

    @ Krannok

    TOUCHE! Volia

  311. 3531767
    May 14, 2011 at 4:03 pm |

    @ wraithkelso- The best way to hurt SYFY is by not watch the channel That will hit them in their advertising department which that is all they are worried about. The money.

    Just a thought- If The fans would start to email their displeasure with the companies that advertise on syfy that would have a effect as well.If people are Not watching syfy and not watching commericals it will make those companies unhappy. Its about all we as fans of stargate can do at this point.

  312. Atlantislov
    May 14, 2011 at 4:04 pm |

    Thank you for the info Craig, but I have a few suggestion:

    This whole issue can be dated back to the cancelation of Stargate Atlantis. You said that MGM canceled it then you should have made that know from the beginning. Networks always get a lot of flack all the time for cancelling shows. Whenever a show is canceled that you did not do you need to shout it from the roof tops that you did not cancel it.

    You should have also taken steps to get the producers of the show SGU in line you let them walk all over you like they own the network by allowing them to trash SGA all the time and they still do only now they are moving on to your other network scripted shows and leading the SGU fans to follow suit.

    I would suggest you have a conversion with the new owners of MGM. You should talk to them about this no network has ever had this kind of problem before.

    If the producers and actors of SGU had acting like the producers of SYFY being human then I think most of the problems of SGU would not have been that big.

    If you will note the SYFY producers and actors of being never said anything bad about the UK being human. They just let the fans talk amongst themselves. Which is how it should be fans say nasty stuff all the time about actors show the one thing is that the producers and actors should never get involved.

    SGU producers kept the fight going instead of staying out of it. What the SGU fans don’t realize is that the producers don’t care just look at how they treated the SGA fans. If they would have been greenlighted another show Stargate or otherwise on the network they would have been kick to the carb.

    SGU producers are telling the SGU fans the same things they told SGA fans they just hope that they don’t remember or they are wording it a little different.

    I hope in the future you will air more stargate with new producers and writers of coarse.

    I know I would love a movie or a couple for SGA base off the legacy series.

    Craig I just wish you and the SYFY team well I hope you get your problems straighten out.

  313. dukenukemishere
    May 14, 2011 at 4:22 pm |

    I have never watched anything “Stargate” before and I thought the concept was utterly boring. I had only seen tiny bits of SG1 on TV, where it seemed to be a typical action/comedy show with a weekly problem for the main characters to solve. Same old recipe.

    I haven’t even watched any real sci-fi shows before, but I must say that I found myself absolutely and sincerely immersed into Stargate Universe. I’m not American, but I saw S01E11 on syfy when i was on vacation in the US. I didn’t think too much about it at the time, as the other shows on this channel struck me as real garbage so I was somehow expecting low budget amateur stuff. But long story short; I couldn’t get it out of my head. I watched all the episodes (torrent obviously, not on tv in my country) with MUCH excitement. By now this has even gotten me introduced to the Atlantis series.

    I absolutely love SGU, and I was very disappointed to hear that it has been canceled.

  314. Duneknight
    May 14, 2011 at 4:35 pm |

    @krannok, so I take it your personal experience is much more useful than numbers? and you talk about DaVinci and patronage!?? Its a tv business, you understand the concept?

  315. Darren
    May 14, 2011 at 5:15 pm |

    @Shintari: You can reach Craig via Twitter, @Syfy. I think his e-mail address is publicly available, but I’m not going to publish it here.

  316. PBMom
    May 14, 2011 at 6:37 pm |

    Unfortuantely Syfy was comparing ratings of WH13 on Tuesday nights that aired during an off-season with the networks (i.e., the summer, and then when the network was showing reruns). Putting Stargate Universe on a Tuesday with all the other programming available on the main networks was not smart. Then switching it to Mondays even worse. I had 4 programs it conflicted with.

    Also, Syfy is not taking into account that people, as their TVs are breaking, are sometimes deciding not to buy new ones (big article about that in the national news), because the economy is so tight (especially true from middle income and lower income households). If they already have a computer connection, some people are disconnecting cable/satellite because they have to cut somewhere in the budget and why pay for two.

    Until the advertising industry lets go of the preposterous notion that people are just watching television shows on TVs only, I fear many of our favorites are going to get cancelled.

  317. wraithkelso
    May 14, 2011 at 7:00 pm |

    @atlantislov Did I really just see you say Being Human was better? You’re kidding right. Everyone I know is sick of all these vampire stories, what with True Blood, The Vampire Diaries, Twilight (the worst of them all), and the Being Human comes in and is basically another Vampire/Creature drama. That isn’t scifi, its just fiction.

  318. Atlantislov
    May 14, 2011 at 7:21 pm |

    @wraithkelso I said the producers of that show behaved better then the producers of SGU did. But hey you took out of it what you wanted to. I love all the shows you menchin as well as Warehouse 13, Sanctuary, Haven, SGA, SG1, Firefly, Farscape, Battlestar, Chase, The Cape, Law and Order, Christy.

  319. wraithkelso
    May 14, 2011 at 7:42 pm |

    Brad and Robert weren’t saying the SGA was bad or anything, they just wanted to try something new with the franchise. I admit I never liked that they cancelled SGA to make room for SGU (MGM), because I always thought they should have aired both at once. I honestly think that if they had done both shows at once, then more people would have kept watching. Many SG fans didn’t even give SGU a chance because SGA could have had another season without dropping its energy.

    Anymore all Stargate fans have to band together and be stronger then ever before if we want to see any new SG_ in the future be it SG1, SGA, SGU, or a new SG series.

  320. Atlantislov
    May 14, 2011 at 8:04 pm |

    @Wraithkelso yes they were in there interviews plus Brad said he did not want to do two shows at the same time. Which means he had the final vote. He should have made sure all loose ends were taken care of before the show ended and he knew it was coming to and end just like you could tell SGU ending was coming. Had he and the actors kepted their thoughts to themselves I’m sure SGU would have bounced back. I know they wanted to try something knew, but my belief is that if you want to try something new you go new 100%.

    That to me means hiring all new writers and everything since MGM seems to have given them the budget then that what they should have done. They could have kept the old writers on SGA if they did not want to fire anybody. They could not have been surprise about the reaction when they canceled SGA outright in favor of SGU and then get upset because the fans didn’t just go along with it.

    You wanted the SGA fans to get on board then they should have given closure to the show and I mean good closure. I for one did check out SGU even thou I said I wouldn’t, but it didn’t grab me. They should have made sure that first season was outstanding. But then again why should I get into the show what happens when they get tired of it will Brad and MGM cancel it in favor of something else I say yes.

    I think the truth be told they were all sick of Stargate, and that is why you needed new show runners the had lost the love and you could see it in Atlantis.

  321. effsyfy
    May 14, 2011 at 8:38 pm |

    save SGU

  322. pagemasterrws
    May 14, 2011 at 11:42 pm |

    What I got from this letter is “you peps didn’t spend enough time on my network watching my shows at the times allotted so I canned your show”
    The antiquated system most networks use are so outdated and inaccurate that they don’t even know what is successful and what is not.

    Bottom line is this…SGU was sidelined by a two-bit network and stuck it to the fans. I swear if I see another stupid dinosaur movie that wouldn’t even rate as a B movie I’m going to puke.
    SYFY has no vision and no understanding of their customer base and therefore will lose it quickly. My hope is that some other network will emerge that has the things true sci-fi fans are looking for and can work to produce something for the fans. SYFY has gotten it soooooooooo wrong for soooooooo long. They’ll be gone soon just like the shows they cancel.

  323. krannok
    May 15, 2011 at 12:11 am |

    hello Gateworld

    Duneknight, did you log on just to complain about my historical references?

    I did share some of my experiences and opinions with you, but only as a means of illustrating that shows produced in the USA are being supported in other countries, but perhaps that support is not being acknowledged by the producers.

    My last comment, relating to patronage, was more in the manner of wishful thinking. I was wistfully musing on the state of affairs as regards artistic expression. I would like to say that your comment implies that you place television and film in a very different category to other art forms. I was simply dispairing over that very attitude.

    My apologies for not spelling out what I was trying to say in the first place. I assumed you would get my point.

    Next, Mr SyFy Suit again.

    I just read your posting about the Nielson box and the way it works. My only question still standing is this; Why are the ratings for international viewing NOT counted in your business model? Are you not an international business? Your statements imply that any programming in Australia is dependant on popularity in America in order to be aired on the SyFy channel.

    This worries me. We in Australia have different tastes in television to what you have over in the USA.

    Lastly, there are a lot of comments in here that imply many readers think that Doctor Who is produced by the SyFy channel. It is not. There are also a lot of comments referring to Being Human (US) as a science fiction show. It is not. Fantasy is a separate genre, one that was typically supported by the SciFi channel. Shows like Being Human, Charmed, Angel, Buffy and Xena are fantasy and deserve their separate recognition. Shows like Stargate, Star Trek Battlestar Galactica and V are science fiction. Here’s my simple litmus test; Was the effect justified by magic or science?

    That last paragraph will probably attract some opinionated comments, but whatever.

  324. starfangate86
    May 15, 2011 at 12:16 am |

    The one thing that i know is that we will never discover what else they find on Destiney. That even goes for the same as Atlantis too.

    I just hope that they bring SGU BACK!!!!! BRING SGU BACK!!!!!

    I also hope that SYFY does not do a long break like they have done for Eureka.
    For seasons 1 and 2 were in the same year. by that i mean they started and ended in the same year, For season 3 and 4 at the moment it is different.
    SEASON 4.5 STARTS JULY 11 2011

    I just hope they dont do that to good shows. Even ones that have 20 episodes this season.

  325. glennk
    May 15, 2011 at 1:55 am |


    Thank you for taking the time to write something here on Gateworld. I’m not sure you’ve had the time to read all of the posts (I sure haven’t), but it seems as if there is an extremely high count of folks whom are at their core SGU fans (as am I). I’ve watched almost everyone one of the SG shows and movies. I liked SGU the most because of the “realism”. Now, I understand Nielsen is the way you rake the bucks in from the Advertisers. But here is one really good question to you, do you really think the current way of transmitting shows (via terrestrial television/cable) is the future of entertainment? SyFy needs to re-analyze their model and focus more on the competencies of their viewing audience. I would venture to guess that they have higher level of Internet skill, use more technology (DVR, iPad, smart phones, etc) and (no offense intended) more educated than other networks. Reach out to your viewing audience via the Internet (SyFy.com) and allow them to share their interests and viewing patterns with you. As you’ve stated, its only through “hard evidence” you can convince the Advertisers to continue promoting shows.

  326. imissSci-fi
    May 15, 2011 at 2:18 am |

    I’m not trying to be a jerk but look at it from a viewers point of view I have watched the Sci-fi channel from 1996 and have slowly watched Sci-fi go from being a channel that actually played Science Fiction to become a paranormal/reality show/ wrestling/ just plain stupid movies…. and when Sci-fi became SYFY I just wanted to scream! It felt like they are trying to justify the slow fad away from Science Fiction by changing the name of the channel… I mean there used to be good shows on and now it’s either ghost’s, monsters, vampires… ext all subjects of the “occult”, something I don’t believe in and no longer want to watch the SYFY channel just because of the commercials of those type shows. Personally it is unfair to use the “Nelson” ratings because I and many people that I know don’t want to watch the Channel that plays constant (please excuse me for this) BULL S*** played in the “SYFY channel original movies” too the paranormal junk that is played. Know one who likes GOOD Science Fiction can enjoy watching a channel that is so far from Science Fiction. Now the only thing that is Science Fiction is Eureka (which is still nothing like Stargate but it’s the closest to Sci-fi on SYFY) and I would not be surprised if that got canceled soon too. If you argue Sanctuary is Sci-fi I would have agreed until again the “occult” was brought into the show I mean Vampires REALY!! Stargate always explained everything with Science and was one of the things I loved about Stargate. Now if you argue that Warehouse 13 is Sci-fi well I liked it at first until the Zodiac symbols were added to the show and again that leads to the “occult”. I remember a time when shows like Andromeda and Farscape even as far back as when “Mystery Science Theater 3000” played on SYFY but now even reruns of SG-1 have stopped. It is very sad what SYFY has become and I hope who reads this understands that SYFY has lost a Long time Viewer FOREVER!!!! Atlantis should not have been canceled and I was just starting to see the good is SGU when SYFY’s “40 episode contract” ended. Atlantis should have continued with SGU instead of ending at 5 seasons … why did MGM Quit on Atlantis at all from what I understood Atlantis ratings were High? I could go on but but you get the point I MISS the old Sci-fi CHANNEL!!!

  327. Tomo58
    May 15, 2011 at 2:57 am |

    Have to agree with a lot of the posters on here, it seems like there are a lot of flaws with the rating system. As a fan from Australia, we are a little behind in viewing. As i’m unfamiliar with the ratings systems over there, is there a way for SG fans to request these ratings boxes so that it will provide a far more accurate reflection?

    As for SYFY, thank you for taking the time to explain a few thing Craig, however as a long time SG fan i feel rather let down there weren’t any extra episodes or a movie to end the show properly.

  328. roselara026
    May 15, 2011 at 3:10 am |

    OK seriously the only good shows on syfy are warehouse 13,eureka,and sanctuary. now that they have gone and killed the Stargate franchise i hope they don’t kill any of these above mentioned shows. wrestling is not syfy. the food show should be on the food network also the shows about ghost sightings are really boring. syfy needs to go back to basics and make a Stargate film, if only MGM would give the green light grrr. it doesn’t just have to be a Stargate film either what about star trek, Andromeda, or Farscape.

  329. Digital Jedi
    Digital Jedi
    May 15, 2011 at 3:33 am |

    I agree that the current system is a little too dependent on outdated techniques, but I’m more inclined to think it ignores the amount of views coming from online streaming. I haven’t “watched television” in over five years, but I’ve seen more TV shows in that time then I have in twenty thanks to places like Hulu and TV.com. Who’s accounting for viewers like me.

    With that said, I seriously doubt THAT’s what killed SGU. Stargate fans killed SGU. They griped and moaned and complained that they didn’t want it to be like Battlestar Galactica, even though it was NOTHING like Battlestar Galactica, and poisoned it for the rest of us. If a group of people get on the internet and hate something, you can bet the high school “let’s agree with the funny cool kids” mentality will kick in and ruin it for anyone else with their own brain in their heads. SG fans and the internet memed SGU to death.

  330. no carrier
    no carrier
    May 15, 2011 at 3:42 am |

    Can we please get a graph that includes Season 2? I realize Season 1 faltered in the second half, I also realize that this is when the show was cancelled. I also understand that Season 2 the show picked up quite a bit of momentum / gained new fans. Just curious to see how it changed.

    Also, if the show was unsustainable at that level and SyFy really wanted to protect their investment, why was a conversation not made with MGM on how to cut costs to sustain the show with the number of viewers for at least one other season to see if the show would pick up again? We’ve seen this happen with Sci-Fi shows in the past, where some ‘recap’ episodes are put in place, or not-CGI-heavy episodes are produced to reduce overhead costs and increase profit margins.

  331. wraithkelso
    May 15, 2011 at 4:32 am |

    I would like to bring up syfy.com and the fact that it has full episodes of many tv shows right there on the site. WITH COMMERCIALS… Do you look at the online views and include it in your ratings for shows? I know that I’ve had to watch a few episode online and I always choose your website over HULU because MGM sees HULU profits and I imagine that you see the profits from your own website… Just sayin

  332. krannok
    May 15, 2011 at 4:38 am |

    hello again

    Joehana, you seem to be a little confused, or at least uninformed. The 12 seasons referred to are seasons 6-10 of SG-1, seasons 1-5 of Atlantis and seasons 1 and 2 of Universe. The first five seasons of SG-1 were aired on Showtime, until they cancelled it, or something. Not sure why they let it go, but there it is. If you are unhappy with SyFy, you would gripe over the 12 seasons they aired. If you want to make some point about the entire run, you will need to address your comment to Showtime as well.

  333. velnias
    May 15, 2011 at 6:00 am |

    Mr Engler:

    I was totally disappointed with SGA’s cancellation. The series was at its peak we could start to elucidate its ending(unless they would had decided to make a twist to a different story/way) and then it was cancelled. Ok I’ve understood SGA’s cancellation was because of Mr Wright and Mr Cooper got tired of the typical “SG” cliche and wanted/were eager to try a new and different way for SG. I guess we’ll have to blame them for being so impatient as to deny us supporters of the series an ending to the story which could had been done with what? 5-10 more episodes? And a reason in the plot to make us supporters be as eager as them regarding to SGU. You know, finishing wraiths, and replicants’ wars as it was done in SG1. Finding Destiny, assembling a team and stuff like that… Cos in the end as you stated is because of US, supporters, your series live or die. So yes, MGU may be guilty of killing one of their golden hens but not only the ones to blame. I can’t believe you supposedly their partners couldn’t do anything about it unless you agreed.

    So going back to what matters now which is SGU, I’m sorry but can’t swallow your rating’s story cos it lacks the second season’s ratings and I think there is where reality of the show is proven. In the second season, not in the first. The cancellation of SGU should be due to second season’s ratings if not for both seasons. But never just because of first season.

    I don’t know if you have seen the series, but as many people have said… to say it bluntly season 1 compared to season 2 was s**t. And what would you expect from us? Infuriated cos one of our favourite series was cancelled when being at its peak to be replaced with a new series which goes back to the same OLD cliche? Oh yes! New worlds to explore!! In a ship! You know what was the general idea of us supporters when watching SGU’s first episodes? Oh my, wraiths/replicants struggles were cancelled to go back to SG1 main cliche which is explore new worlds? but in a ship? which is what it was also being done in SGA? SGU in the beginnig was a failure for us. Now with the second season we can understand first season was just introducing us the series, the characters and all that stuff which makes me turn back to the idea this should had been done in SGA!!! So yes again we can blame again MGM. But I neither can believe nor will do, ratings in season two continued being so low unless we see that graph with second season’s episodes included. As I see it you are just manipulating the data to your advantage by omission of the second season.

    I can understand your struggle to try to keep SGU alive changing airing schedule but that just makes a mess and affects the series in a negative way. Truth is most of the series which schedule is changed tend to get lower ratings after the change. There may be exceptions but that’s what happens, so why don’t you learn it once and for all? Yes, for you the important and what only matters are the ratings but lets see it, in your viewers perspective cos we are the source of those ratings, we aren’t alone, we have to share our Tv’s with other members of our families, we also have schedules and we can watch Tv one day at an specific hour but we can’t do the same another day cos of duties/responsibilities or as stated avobe we share our Tv. And also all these changes may lead us to start missing episodes cos we are beings of habits. We know it’s on Friday at 9 pm so our natural clock ticks then. You change it to Tuesday and we know it but our habit is Friday and we start missing episodes because we forgot there was a change cos of our habits so in the end we desist or lose interest with the series because of frustration.

    Anyway we could go on and on and on but for what? reality is SGU has been cancelled and I won’t trust Syfy anymore. I’m tired cos the only series I’ve watched till its end have been BTG and SG1. All the other (new series) Syfy started were cancelled, so, thanks and good luck but no more Syfy for me.

  334. skitallz
    May 15, 2011 at 7:12 am |

    Hi everyone. Ive been a longtime viewer of stargate And gateworld but never really liked posting. I have been following the cancellation of SGU closely because no matter what people’s perspective is, I still believe it was a tremendous blow to the franchise as a whole. I made an account only to share the news in the following link which might be useful to us.


    In short, netflix seems to be offering hope for people like us who want to see stargate continue on. Maybe starting a petition or a community letter to netflix seeking their help to risk another season? Maybe even a short meni series to clear things up. As a netflix user, i feel as if there is huge potential with them to keep stargate going, especially with their relatively recent addition of all the stargate episodes on their service. I think we should all band together and give it a try.

  335. wraithkelso
    May 15, 2011 at 9:13 am |

    Hey everyone, I just set up a new blog for my Stargate and Disney fandom. check it out here http://wraithkelso.blogspot.com/

  336. GateHunter
    May 15, 2011 at 9:13 am |

    If you liked science fiction you would have made some good science fiction instead of cheap rubbish. Don’t kid us, you are in to for the money, not quality.

  337. kilbot76
    May 15, 2011 at 9:30 am |

    If syfy was able to give a delivery system over the net I would join and I’m sure lots of other people around the world would 2, then the ratings would beat any wrestling.it’s time for syfy to embrace technology like it’s programs.

  338. monkeydaddio
    May 15, 2011 at 10:55 am |

    An opinion… and only an OPINION-

    Would I watch SGU if Syfy were to re-grow it’s spine and recapture some of the originality that SCI-FI had when it was launched… yes.

    Would I watch anything other than SGU… nope!

    This additional decision Syfy made toward big business is understandable, after all… it’s big business. My understanding ends there though. SCI-FI was launched when cable channels actually provided what they claimed to;

    Animal Planet – Animal programming
    Discovery – Informational, documentary
    Hallmark and Lifetime – Sensitive (chick) programing

    SCI-FI – Science fiction

    Now that programs like “Haunted blah blah blah” show on Animal Planet (of all places) and channel specific programming has been tossed out in the interests of big business… SCI-FI turned into Syfy and handed out wrestling. If everybody is changing up programming in desperate cash grab moves like this… so is SYFY. Sad but true.

    I hold no hopes for Syfy to change the direction this channel is heading (another skipped over station) but I feel that without voicing my opinion I would do the spirit of SCI-FI a horrible wrong.

    Thank you Graig Engler, for putting all the blame on the viewers with your carefully written letter. The letter in which no apologies were offered, or honestly expected. I thank you because unlike SGU, I have some closure with a “Science Fiction” channel that I used to love. I will miss you SCI-FI, and kiss off Syfy… you blew it.

  339. gatefan7337
    May 15, 2011 at 11:31 am |

    I want Syfy to bleed for hat. Futurama and other shows were resurrected only by fan power. We can do that, too. Join Facebook and for once use the huge power of Facebook for somtehing good and join all groups intended to save SG(U) and to sabotage Syfy. Im not American, but please sabotage Syfy, return your cable boxes etc………..

  340. cannabination
    May 15, 2011 at 11:57 am |

    I guess we got a response anyway, which is better than I expected. Too bad its irrelevant. Syfy can talk about how much it supports sci-fi as much as they want to, the proof is in the programming. We understand that Syfy is a business, and if you have to air wrestling to support several sci-fi shows I will grin and bear it. If you air wrestling to support several reality shows… I’ll permanently change the channel.

  341. nicbray2
    May 15, 2011 at 1:11 pm |

    Just like every other fan i am sadden.I am tierd of posting comments to no avail.Once again SYFY, you have cancelled another awsome show. SGU needed a proper ending. Maybe you guys should look to the producers of Smallvile for some advice. I wiil continue to watch Sacntuary and Being Human. But,I will no longer support your network beyond that.

  342. dumbybean
    May 15, 2011 at 1:30 pm |

    I still cry every time I watch the season finalies of BSG and Six feet under. Thats the sign of a successful show. Give us characters that we can fall in love with, that we feel like we are part of the family. That you are so shocked and hurt when they die (Derek Reece – Terminator SCC, Anakin Solo in that NJO book…) that your hart skips a beat and you stop breathing until you rewind just to make sure it actually happened. Thats when you have us in your clutches, ready to squeeze the money out of our pockets. When you give us people that we can love, a storyline so immersive that we forget that we arent there, you have us. You have our loyalty, our money, and our word of mouth advertising. We give it gladly. But guess what? Its hard for that to end, its harder for it to end over and over again. We finally get to the point where the show picks up, the characters really become people, the story line is getting to be so good, and its over. You bring us just to the brink of exactly what we want and then run. Lol, its like a cruel sex joke. How are we supposed to keep having hope for all your new shows after this? Why am I going to invest an interest in your future shows when I know that just as I start to really care about the characters, you will rip it away? Your fan base is the same people who have spent decades writing libraries full of fanfiction, drawing fan art, and going out into public dressed up as the scifi/fantasy/etc characters that we love. After years of abuse from publishing companies, tv/movie producers, ETC (big money people who dont honestly understand the appeal), can you blame us for taking our time? Our loyalty is a little hard earned, but much harder to lose. Give us what we want and a reasonable way to give you our money, and everyone will go home happy at the end of the day.

    Try something like offer us a cheap subscription for one time streaming views of a season pass. Dont make it so expensive to be comparable to purchasing the dvds. The fans that you will really be able to squeze your money out of will eventually buy the DVDs to watch again and again on our big screen TVs when we have time for a marathon with our friends. If we want to watch it now, way before the DVDs come out, but not on whatever night you guys feel like showing it, we will watch it on the internet. I promise, Ill buy the box set when it comes out, but Im not going to pay iTunes prices for a digital copy jam packed with DRM that costs the same as DVDs. I would pay $10 for a season pass to watch each episode from your website the week it aired, but knowing that Ill buy the blu rays when they come out, I wont pay more than that. If you guys adjust your model to the group of people that your channel appeals to, you will have a happier fan base and your wallets will grow. People are jumping ship from cable subscriptions and the ones leading the way are the same nerdy group of people that your entire channel is based around. Work with us, not against us. I’m one of the biggest nerds I know and Ill give my money to people who entertain me as long as they dont make me hate myself for it (ie, anything that is protected in a way that I cant loan it to a friend to help share the love and help promote you guys needs to be at least half off).

    I understand that goes agaist the whole idea of the cable buisness model but the world is changing. We are the ones changing it. Change with us.

  343. Purdin347
    May 15, 2011 at 2:19 pm |

    thank you for giving us a reply, but i never liked sg1 or sga, but i liked sgu, and syfy isn’t a sci fi channel anymore , and since sgu has been dropped, guess i will only watch the channel when nothing else is on and it is a rerun of something i like and maybe warehouse 13, depends on if it gets messed up, but thanks for all the other decent sci fi shows you use to put on and the old movies , since almost all your scifi movies generally sux. here i come chiller channel which almost sux as bad. good luck with wrestling and cooking shows , main reason i don’t watch most of the other channels also.

  344. wraithkelso
    May 15, 2011 at 4:00 pm |

    @Purdin347 don’t support Chiller either, they have the same owner…. NBC Universal

  345. Ekras
    May 15, 2011 at 4:07 pm |

    THIS is there response? That does it, I am done with Syfy. In fact, I’m going to start a boycott of the network. How dare they. “Go watch Alphas instead” – what kind of sick joke is that?

  346. jenny
    May 15, 2011 at 4:46 pm |

    Thank you for the letter and trying to address the questrions that are out there. However, the biggest question I have is this: why did you move Stargate from being a Summer and mid season show to the tough fall and spring line-ups? There is nothing on in the summer and I think sticking to that schedule that was prev eiously set, would have worked.
    Why do you think Eureka and W13 do so well? Any night you would have chosen to put SGU on in the Fall or Spring would have been a bad night/.

    I understand you need to make money, ROI and all, however, I think in the end you totally disrespected the franchise that put your channel on the map. The majority of the shows you have now, execpt for 1 (W13), regardless of this SGU thing, hold no interest for me. Cooking and Ghost hunter shows? Really? That is not Science Fiction, neither is Urban Legends. Sy-fy needs to think about what it wants to be and stick with that, and stop trying to get the Dancing with the Stars or Cooking channel viewers.

  347. dukenukemishere
    May 15, 2011 at 4:54 pm |

    I will definitely miss this show, very sad to see it die like this.
    This was pretty much the only real sci-fi left on TV.

    People are trying to do something. Can’t hurt. http://www.facebook.com/SaveSGU

  348. karel51
    May 15, 2011 at 7:14 pm |

    @dumbybean I like your thoughts on digital subscription.

  349. wraithkelso
    May 15, 2011 at 7:56 pm |

    Does anyone else think that maybe Syfy should do call-a-thons and have viewers call in for their favorite shows, similar to how American idol and other shows have you call or vote for what you want to win?

  350. Karadoc
    May 15, 2011 at 8:27 pm |

    I can’t Believe That they have Cancelled SGU! Yes I know that the first season was slow and the pace was and at times a mild walk but it takes time for a series to evolve.

    The cast and crew were excellent and things where starting to get intresting! But to cut off and end a series in midway through the story without concluding the story just doesn’t make sense!

    Yes I feel that Syfy were brave in starting this series but at least finish it off properly and not a half-cock finish!

    Its hard enough to get a decent Sci-Fi series but I still feel that this had alot of potential left to finish the series!

    This Brit is to say the least cheesed off why can’t Tv Production company’s get this into their heads if they just gave this some thought perhaps they wouldn’t lose ratings!

    why should I bother watching this series I know its not going to be finished so whats the point in watching!

    This Happens to many times you start to feel let down there are to many good Tv series that have been cancelled over viewing ratings or not making the money!

    But to replace good entertaiment with potential that have been replaced for making a so called quick buck and replaced with mindless entertaintment such as wrestling come on I could see this anytime!

    I thought that we had evolved past the caveman era how can we evolve ourselves if we don’t expand our minds!

    Please at least Syfy & MGM at least think about concluding this with a decent ending!

    Excuse this long Rant I don’t normanlly write on blogs but felt that I had too!

    Yours One Seriously cheesed off Brit!

  351. dukenukemishere
    May 15, 2011 at 8:34 pm |

    With all due respect for Craig Engler who generously took the time to write this article, I would like to link this post for people here which highlights some flaws in Engler’s article.


    And as for myself, I think that as the only real sci-fi show on television and somewhat different from it’s predecessors, Stargate Universe has massive potential to bring a new crowd to sci-fi entertainment and I believe the cancellation ought to be reconsidered.
    Save SGU.

  352. Ekras
    May 15, 2011 at 8:51 pm |

    The Boycott has begun! Everyone please join us in boycotting Syfy until they stop disrespecting their fans, and provide us with the kind of SCIENCE FICTION programming that we expect.

    The Boycott’s URL is: http://www.reformsyfynow.com

  353. 3531767
    May 15, 2011 at 10:36 pm |

    I know im boycotting syfy .

  354. John129
    May 15, 2011 at 11:32 pm |

    The funniest thing that I have seen going through this page is the fact that some people think that because SGU fails they will bring back another Stargate. Well, use your brains there is nothing left after this. Stargate is OVER if SGU fails.

  355. imissSci-fi
    May 16, 2011 at 12:07 am |

    half the stuff you said is true but you left out the fact that not all fans live in the U.S and nelson ratings only deal with the U.S. also Canada needs to count for something people there LOVE STARGATE and if nelson ratings were a worldwide ratings SGU would still be running! You mentioned all the new show coming out but you failed to mention the new Bull S**t coming out like another Ghost show and the cooking show plus the wrestling shows THAT ARE NOT SCIENCE FICTION!!! SYFY is down the drain for me and I will NOT WATCH SYFY ANYMORE!!!!!!!

  356. heart
    May 16, 2011 at 8:29 am |

    Did you think we were idiots or something? SU did not get the support or the prime time slots that the other SG shows got. Instead it was pushed back to about the worst spot available.
    Obviously you guys are out of touch or you would have noticed that SU is out rating a lot of the other so called top shows available despite it’s lousy treatment by MGM and syfy.
    Stargate is widely considered THE best sci-fi anywhere of the last twenty years – and they ought to know how loyal sci-fi fans can get. I’m not watching ANYTHING MGM puts out OR anything that SYFY puts out – and not only because I’m offended, but also because they have nothing that comes close to being as good as Stargate was.

  357. LetsNotDumbDown
    May 16, 2011 at 9:41 am |

    Here’s a question I’ve been wondering about…

    Why not do the series yourself, SciFi…? I get that MGM is in the production business already, but that “layer” also adds to the cost of the finished product, since they have to cover their costs and make a profit as well.

    So why not produce the show yourself? You’d have lower costs and more control over the plot, plot direction, etc…

  358. dukenukemishere
    May 16, 2011 at 11:51 am |

    Why wasn’t the show just aired during the summer like usually? Why??

    And please DON’T TREAT US LIKE MORONS, your argument for moving SGU to Tuesday in this article is that you had a hit with Warehouse 12 on Tuesdays. But somehow you just “forget” to mention that Warehouse 13 was aired in the summer! Not in autumn competing against all the top networks!

    I really get the feeling in this article that you’re just using random numbers and taking facts out of context to minimize the viewer loss from now on, perhaps realizing the mistake of cancelling sgu. here’s some more criticism on this article. http://www.airlockalpha.com/node/8492

  359. joe23
    May 16, 2011 at 12:15 pm |

    I personally am disappointed by the so called “Series Finale”. It felt like the writers were trying to cram in as much ‘wrap-up’ as they could, then talk about a lame ending! I truly hope that there is another season or a movie to let us all know how it ends. I mean really ends. Off to sleep on a three-year journey? Please. There has to be more. I understand about the viewership numbers and profit margins for advertising, but the network is called SYFY, I would so much rather see Stargate Universe than Ghosthunters or wrestling any day. In fact, syfy is now joining the ranks of channels I frequently skip in search of quality programming. BRING STARTGATE UNIVERSE BACK!!!!!

  360. jdb
    May 16, 2011 at 12:20 pm |

    Mr. Engler,
    I thank you for your open letter and for Darren posting it on GateWorld. The need to respond indicates that you either do not understand the magnitude of the problem or you do understand and this is just damage control. Either of which is just as bad.
    But firstly, I’d like to say that closing down your forums on Facebook and redacting all comments on twitter for two days after the final episode of SGU in addition to allowing only positive twitter comments on @syfy on twitter is reprehensible. It indicates that you clearly want to sweep this entire situation under the rug and hope that it goes away. If you (SyFy) had the power you’d probably shut down Gateworld commentaries and forums. It indicates that you are hoping to get past “this news cycle” and to get back to business.
    Let’s be clear sir.
    We are not sheep. To treat us as such indicates a lack of respect.
    It is eminently clear that this “Tap Dance” of an open letter was designed to try to misdirect many of the facts that have been brought up by Darren’s Op-Ed pieces. I’ve seen enough of them in my life. You leave out or ignore key elements which diminish your cancellation justification. You don’t respond to the questions posed by the Op-Ed pieces. You say what you want everyone to accept as fact.
    Darren said, SyFy has an image problem.
    No Mr. Engler, SyFy has a serious image problem and based on the public response you have received over the cancellation of SGU, it is not just a few unhappy fans. It both a symptom of a bigger problem that has to do your programming choices as well the frustration over the cancelation of quality programs in general.
    It is not going to go away by one letter and by deleting or ignoring negative comments on your media outlets/interfaces and by humming as loud as you can.
    These actions have forever tarnished the SyFy channel and it’s branding.

  361. mythos
    May 16, 2011 at 3:22 pm |

    Ok, so the fact that this letter was put out there shows that the fans have gotten Syfy’s attention. The question is now what are you going to do about it? My guess is nothing.

  362. Les Mystérieux étonnants
    May 16, 2011 at 3:52 pm |

    […] Ceux et celle qui sont intéressés à lire la lettre ouverte, vous pouvez le faire en cliquant ici. […]

  363. wraithkelso
    May 16, 2011 at 5:44 pm |

    @mythos just because we got Syfy’s attention, have we gotten MGM’s, they’re who we need to get to even more, because while Syfy cancelled SGU, it was MGM that cancelled the rest of the franchise

  364. LetsNotDumbDown
    May 16, 2011 at 6:53 pm |

    Does Sciffy have rights to the SG series? By that, I mean, could, say, Fox or Starz decide to pick it up and continue…?

  365. wraithkelso
    May 16, 2011 at 7:44 pm |

    @LetsNotDumbDown Syfy doesn’t own the series in that sense, they just gave money to help produce it.

  366. Shelymrfy
    May 16, 2011 at 11:54 pm |

    I just have to agree with the people that are saying that your methods for measure viewership are not giving you accurate numbers. Millions of people watch the show on websites like Hulu.com – does that viewership get counted?? And what about when 6 people are watching the show together??

  367. Brian2k7
    May 17, 2011 at 1:14 am |

    Sorry but this response to the fans does nothing. All that text is doing is trying to make SyFy look good when people are tired of their antics, damage control if you will. The basis on which you judge “sustainable” is flawed in the most true form of the word, and your reliance on that flawed system compounds the problem until you’re left with mindless programming that the…for lack of a better description…typical American drone watches.

    I understand it’s a business, and that being the case, you would think SyFy would base their business numbers on a reliable source, rather than this unreliable, specific pocketed pieces of information that don’t legitimately represent viewership.

    The claims that “something had to be done” thus it was moved are complete and utter rubbish! No one in their right mind would put SGU where it was moved to with the competition that has been there for years. Just because one show worked in a time slot doesn’t mean you can throw any show there and expect the same numbers. People really get paid for making unintelligent decisions like that? In that case just imagine anyone that can make rational, informed, educated, even common sense oriented decisions being in that position, they’d be billionaires.

    This article doesn’t change my mind on anything, SyFy screwed up and will continue to do so until the science fiction genre no longer has a home on their network. I’m glad I don’t get the channel up here.

  368. BadonkaDonk
    May 17, 2011 at 3:28 am |

    Mr Engler,

    I for one, am suprised and impressed you took the time to pen this letter.

    Ultimately, of course, it is the ratings that matter and, accordingly, we are at the mercy of how accurate those ratings may be.

    In the end, the SG Franchise was incredible and I for one found it VERY entertaining and looked forward each week to the final product the AMAZING team behind the scenes was able to produce. I will miss the incredible skills and efforts of those behind the SGF.

    I feel fortunate having been able to enjoy the net result of the SGF production and am sad to see it go.

    If you ever feel the need to continue any of the series titles, you can count on me as a loyal viewer and one fully entertained by the creativity and believability of the crew and cast.

    Again, thank you for your time and efforts for giving us such a wonderful experience and, as they way, all good things come to an end; it is always unfortunate to be witness to such good things ending :)

  369. Atlantislov
    May 17, 2011 at 3:45 am |

    Craig I would suggest that next time you don’t even bother. They are not intereseted in your side of the story. You should have taken care of this back when SGA was canceled.

  370. coniferblue
    May 17, 2011 at 4:27 am |

    I love the Stargate franchise but SU was barely worth watching. Bad acting and bad writing. It started of too wishy washy and touchy feely. The story did start to get better in the second season but it was still lacking. Even the ending was dumb. Lets hope a new Stargate emerges. The concept is good but there really needs to be better writing. Stargate Atlantis was dumb too. Rodney just about drove me crazy with his constant whining and unhappiness. Stargate really needs to change drastically.

  371. tomh1138
    May 17, 2011 at 10:00 am |

    Thank you, Craig, for a classy, tasteful letter. I’m sorry that so many (not all, but many) here are reacting in such an immature fashion to it.

    Folks, you’re demanding SGU movies. Why should SyFy commission several movies for a TV show that failed in the ratings repeatedly?

    It wasn’t lack of promotion. I knew about the show. It was riding off of the coattails of other SG shows. If the show was good, there’s no reason it shouldn’t have stayed on the air.

    The problem was that the show was sinfully boring and cliched. I couldn’t even make it all the way through the first episode.

    Most shows are lucky to get six episodes if they’re failing in the ratings. This show got TWO YEARS. You all should be thankful for that.

    I know I’m not making friends here with my first post. But it staggers me how, for once, someone connected with the network actually reached out to explain what happened to the fans–an explanation that we aren’t even owed–and many fans (again, not all, but a lot) are responding with whining and throwing brickbats. If no network executive ever reaches out to the fans again, I wouldn’t be surprised. Why should they, if this is the kind of response they recieve?

    Firefly fans got fourteen episodes. Stargate fans got fourteen YEARS of programming. You should be grateful, not pitching such a fit. It’s not your God-given, Constitutional right to get SG programming until the day you die, even if the show isn’t good and it’s not making money.

    Good grief.

  372. karl8991
    May 17, 2011 at 12:26 pm |

    I love all the SG series but SGU was the best, please reconsider and bring it back for one last series, then if the viewing numbers are not what they should be, cancell

  373. Darren
    May 17, 2011 at 3:02 pm |

    One edit to make readers aware of:

    At Craig’s request, “When MGM decided to bring Stargate Atlantis to an end …” has been changed to “When MGM and Syfy mutually decided to …”

  374. wraithkelso
    May 17, 2011 at 3:50 pm |

    @Darren thank you for pointing that out, was that an edit someone here made, or did Craig make it? If so then he at least is admitting that it wasn’t only MGM that said they were done with SGA. I still wosh they would have done both shows at once. They did it for 3 years, and expected to do it for 4 during season 4 of SGA, why not do it with SGA/SGU? I also think that part of what made SGA do better in the numbers is the fact that SG1/SGC had been looking for Atlantis all over our galaxy during season 7 of SG1, and they did a few cross over episodes to keep you reminded that they were the same big Stargate program, episodes like: New Order (getting Weir ready to leave), Prometheus Unbound (rescue mission to pegasus stopped part way there), Mobius (the whole reason they went back in time was to make sure we got the ZPM to send it to Atlantis via Deadalus), The Pegasus Project (SG1 went to Atlantis), Rising (they start on Earth and Daniel wanted to go with them), Home (they think they’ve come back to Earth), Letters From Pegasus (Atlantis send a help message to SGC), Seige Part 2 (a bunch of marines come to help defend Atlantis), Seige Part 3 (that ZPM from mobius is brought to Atlantis by Deadalus), The intruder (Atlantis team is on their way back from a big debrief at SGC), Grace Under Pressure (McKay hallucinates about Carter), the Real World (Weir is on Earth with Jack the entire episode), McKay and Mrs. Miller (SGC finds out how smart McKay’s sister is and gets her involved with Rodney and Sam), the Return (Jack and Woolsey are left to be liasons between Ancients and Earth), And then Season 4 has Sam taking command of Atlantis, the intergalactic Gate bridge (Midway space station), and so on.

    SGU didn’t have these opportunities to be given a proper introduction like Atlantis did, if they maybe mentioned the 9th chevron unlocking something massive in Atlantis season 5 (maybe this is discovered in the database or in Janus’s secret lab) and had McKay and Carter, and Daniel, trying to work on it from each galaxy and introduced one or two of the SGU characters back then (like the senator and maybe Rush), then I think people would have felt a better connection between SGU and the rest of the Stargate franchise.

    I’m not saying that SGU was bad, I just think they could have introduced us to the 9th chevron project in Atlantis season 5 because that would have been similar to how they introduced us to “The Lost City of the Ancients” in SG1 season 6. Does anyone agree that if some of these elements and characters were introduced before hand it would have felt less odd (keep in mind we’d been introduced to McKay and Weir prior to the Atlantis premiere).

  375. krannok
    May 17, 2011 at 11:35 pm |

    Hello wraithkelso

    This is not fact but opinion: I believe they were planning on introducing the hints leading to Universe in SGA season 6, but decided to cancel SGA and put all their money in SGU.

    Engler and others have already said here and other places that the choice was between doing both shows for less money, or one show for the full amount. SGU cost 2.5 million per ep to make, while the other shows averaged 1 million per ep. If SGU were to run with SGA, they couldn’t afford to hire Robert Carlylse at the least, and the set for Destiny would have been made with recycled Atlantis sets.

    Given that SGU struggled as it was, how much worse a time would it have had without a big name, and without flash effects? All in all I’m glad they ended the other two shows when they did, so as to make the best product for SGU possible. It’s just a shame that very few people gave it the chance it deserved.

    Much as I loved all the Stargate shows (I’m watching Atlantis right now actually), I found SG-1 overly “bubblegum” and Atlantis wasn’t hard scifi it was “space fantasy”. Universe was the first Stargate since the film I would call serious scifi. Given the negative reaction to the show I would say that most scifi fans in the world today are actually space fantasy fans.

    I grew up on Arthur C Clarke, Carl Sagan, Larry Niven, Isaac Asimov etc, so I expect a fairly high level of scientific basis for my scifi. There was basically none of that in Stargate. Man, the aliens all spoke english while the russians were inconprehensible! Does that make sense? If the aliens all spoke latin or egyptian I might have just gone with it, but english? It felt like I was watching something by Harry Harrison or Christopher Stasheff ( I like those authors too, but they are not hard scifi)

    This started as a reply to the previous comment, and turned into a rant. Sorry.

  376. flanirel
    May 18, 2011 at 12:05 am |

    I was not a SG watcher before SGU. I am a Star Trek fan (NG and Voyager were my fav’s) and was an avid Battlestar Gallactica watcher. When BSG ended it left a huge void, that SGU filled. I agree Season 1 was mediocre, but was still true sci-fi with potential and Season 2 paid off! I got even more invested in the characters and the stories were gripping. To cancel it feels like a cruel dissapointment, like having the floor dropped out from underneath. I hope someone else either buys the rights to the show so I can watch it somewhere else, AND/OR SyFy comes up with something else amazing… TRUE sci-fi with great characters and awesome new worlds, because I have zero desire to even turn the channel to SyFy anymore. I’m really going to miss watching these characters!!

    Why is it that the ratings systems aren’t adjusting with all the tech advances? C’mon people! That doesn’t make ANY business sense! Maybe TV will die as a result and the internet will take over as the top entertainment media provider. Hey mabye the online communities like this one can buy the rights to all the reject shows, and create a user-supported internet media outlet??? This idea will be the next facebook.

  377. Johnny_canuck
    May 18, 2011 at 10:20 am |

    Forget about blaming the promotion, marketing and scheduling of SGU. All minor effects.
    I suggest putting the writers in stasis along with the cast for a full season. Hire some fresh new Sci-Fi tech savvy writing talent with a real vision for the series and then only wake up the cast. Pump up the IQ level and competence of most of the cast so they are not so plainly in awe of Rush and the young chunky guy.
    Hire a hard SciFi smell test panel to review scripts for each episode before production.
    As in:
    You are on a 1 million year old alien ship that you have figured out how to control, but still need to regularly stop off for water and fresh food. What’s next, a crisis to empty the septic tank?
    You can reprogram 1 million year old computer technology but still need to write formulas down on paper, check them by hand and stick them to the wall?
    You send your personality across the universe with magic stones but need handi-talkies to speak to others on the ship?
    You visit many worlds with modern technology but no one thinks to pick up a few cans of beige paint and a few brushes to brighten up the place?
    The civilian crew (cannon fodder) accepts being pushed and prodded by the armed military crew without really causing a stink, even a passive work-to-rule stink. Totally against normal human behaviour!

    So much promise but so little delivered.

    How about a show where they discover video recordings made by the builders of the Destiny who explain the what,where and when?

    How about a show where the dumb asses in uniform step out of the gate and have their weapons pulled out of their hands and smashed in front of them. “Bad manners for visitors to show up armed” say the aliens who turn them about face and kick their asses back into the gate?

    How about less Jerry Springer confrontation between the cast?
    Otherwise, maybe an MMA style “decision pit” where the winner decides what to do next. A little weight training and the chunky young guy is in charge! Cheers!

  378. Sci-Fi Party Line #96 SGU Finale, Supernatural, Smallville Finale | Sci-Fi Party Line Podcast
    May 18, 2011 at 5:09 pm |

    […] Gateworld: An Open Letter to Stargate Fans From Syfy – by Craig Engler […]

  379. travisty
    May 19, 2011 at 3:20 am |

    I really loved the show. It was the one show that was, in my opinion, worth watching. I have to say that it took to long to get an actual enemy, which in the end was left behind. Things really just got interesting. Old Stargate style interesting, which shows to have worked. I would ask that they might open all the episodes online somewhere. Either on their own site or on Hulu. See how many people watch the episodes. Put in some deleted scenes or something, I dont know. I could never actually watch it on tv so i watched it online after it aired. I wonder how many did the same? I the end, sad to see it go before it started.

  380. sniper741
    May 19, 2011 at 6:49 pm |

    Well I for one have been very disappointed with SyFy. First thing is wrestling. WTF?? That’s not SciFi but rather teenie bopper show. Get rid of that. Second thing, get rid of the stupid made for SyFy movies…you are just killing it. If you want to do something, do it right and do some honorable Science Fiction shows.

    Third, change the friggin name back to SciFi. SciFi is short for Science Fiction. I have no clue as to what SyFy means.

    Ok now on to the discussion at hand. Cancelling SGU was a big mistake. First off most of the people who watch the “SyFy” channel probably watch from their computer rather than a cable box. The economy has really caused a ton of people to reconsider watching cable, because most are like me. We watch maybe 10 out of the 200 channels we pay for and are tired of paying $60 to $80 a month on stuff we don’t actually watch. So they decided to toss their cable box. You never mentioned keeping tabs on internet usage to watch your shows. Perhaps if you would actually open your mind up to the genre and understand what the FANS want you would understand why we are upset. Also adding the show to iTunes and making people pay to watch is not a viable solution either. It should be available with commercials on the SyFy website, maybe even the day after it airs.

    So to me it just shows that you really are not a SciFi channel but more like the Oprah Channel….you might as well fold up your operations. I just wish I had enough money to buy the rights to the entire StarGate series and recreate this show. I think it would be awesome to see it come back.

    Also you can’t trust the stupid ratings. It’s a stupid method of finding out who watches the show. Meanwhile I would have put up more info on the show. Advertise on other channels that we might be watching, like the History channel and Discovery Channel.

    Stop doing the stupid lets take a few weeks off thing. If you are going to make a show, make a darn show….and do it for every single week of the year. Just don’t introduce stupid breaks in between seasons or breaks in the middle of the season.

  381. highbar
    May 20, 2011 at 2:14 am |

    My wife and I only discovered SGU on Netflix a couple weeks ago. What a shame. The show was really good and we are big scifi fans. Only 6 episodes left and we’re done with all of them. Sucks!

  382. Syfy & Stargate Universe | With a Name Like Cheshil, You Can't Go Wrong!
    May 20, 2011 at 9:27 am |

    […] taken time to respond to criticisms facing the channel from Stargate fans over twitter and even at GateWorld (in response spurred by Sanctuary’s falling ratings on Mondays written about in another […]

  383. Hockeyman55
    May 22, 2011 at 7:30 pm |

    Hey there Craig Engler. Stupid move to reduce us to wondering what is to become of Eli. You might want to research NBC’s passed foray into the SiFi realm. Years ago there was a mini series based on Ray Bradbury’s book The Martian Chronicles. This was well placed into the day and time of 1979. Got good to great ratings if memory serves. Many of Bradbury’s plots you have not even touched on . Never even gave them a chance. Most of the writings of Bradburys’ plot lines have not made it into many , maybe to many of today’s Syfi programs. But to cancel Universe because of ratings is a cop out. Then to post this so called ‘letter to the viewers’ is a real cop out 2. I think your decision was shallow and ridiculous. It is time to make a stand to the programs gobbling up air time looking for ghosts.
    May I make a sugesstion!! Turn ST Universe into a bi monthly episode series. Might work but then again SiFi ratings don’t do very well do they. Robert Heinline, is spinning in his grave.

  384. honestann
    May 23, 2011 at 4:30 pm |

    announcement: stargate fan film

    It appears the entire stargate franchise is finished. Apparently they already auctioned off the sets, props and other assets. If we want stargate, WE must create stargate. If we want to convince them to create a new stargate series, WE must convince them. How? We need to make a “fan film” – a state-of-the-art fan film that sets a new standard for fan films. Some of us already started work on a 90-minute episode to “wrap up” the SGU series in a fully satisfying way(while leaving open the possibility of future episodes).

    What is a “fan film”? For those of you who don’t know, it is an independed production made by and for fans, often with volunteer help from skilled people in the industry (who are often fans themselves). The best fan films approach and sometimes even exceed the series they are derived from. I will give a list of examples at the end of this message.

    The last episode of SGU is the best setup ever for a fan film. Eli is the only character not in a stasis chamber. We’ve outlined a fantastic story that features Eli as the only human character until the final 5% of the episode. If we can convince David Blue to play Eli, our story will begin where the final episode of SGU left off and appear to be an SGU production by the same crew who made the SGU series. Obviously we hope for this. We suspect David will love our story and what it puts Eli through. Otherwise we’ll have to find another actor. In this case we might begin our story 30 to 50 years in the future, with an older actor playing Eli at age 55 to 75 years old… after Eli has been strugging with the problems of Destiny [sorta] completely alone for all those years – and a bit loony as a result (a bit like the TomHanks character in “Castaway”).

    This is an invitation to all sci-fi, stargate and SGU fans who are willing and able to contribute to such an effort. We have some talent on board already, but need considerably more help from people skilled and experienced in story development, screenwriting and every aspect of film production. We also need plenty of volunteers to support the skilled workers and do everything from caring for actor needs to preparing meals to building sets to endless the “grunt work” involved in a real production. We just established a forum for collaboration and will hold text and voice conferences via skype. We do not know where our production will be filmed, but probably in western USA or Canada, and probably in 6 to 12 months after extensive pre-production. If you can contribute time, effort, skills or financially, please send a detailed introduction with as much information about yourself and your interests, skills and proposed contributions to this email .


    Here are some examples of well made fan films. Not every example is top notch in every respect, but all are impressive for budgets of $4,000 to $40,000. We tentatively plan for a budget of $50,000 to $100,000. In all cases be sure to download the highest resolution (DVD or HD) and watch full screen. Note that the actors who played character in the original series sometimes agree to play their character in fan films (for example, “Sulu” in “World Enough and Time”), and we hope to receive a positive response from David Blue to play Eli.

    #1: Star Trek “World Enough and Time”.
    #2: Star Wars “Revelations”
    #3: Lord of the Rings: Hunt for Gollum
    #4: Lord of the Rings: Born of Hope

  385. honestann
    May 23, 2011 at 5:24 pm |

    note: the email address in the previous post was somehow erased. Please assemble the following parts into a valid email address to contact us: stargatefanfilm -at- gmail -dot com. Not sure what happened, unless they erase everything between “less-than” and “greater-than” characters.

  386. Syfy, Sci-Fi, and Fandom: The “Gauntlet” Has Been Thrown
    May 24, 2011 at 10:48 am |

    […] justifications, remarkably similar to those used to justify Caprica, were put forth in an open letter to Stargate fans from Syfy, which was sent out via Gateworld, a dedicated Stargate fansite. Craig Engler(@syfy himself), […]

  387. nuaunce
    May 24, 2011 at 10:02 pm |

    Wow,you cant keep a science fiction show on a science fiction channel. maybe they need some more ghosts or a guest spot from bigfoot or nessy. or maybe a wrestler or two could have saved the show. I think it was the last show keeping me here. later all

  388. asgard
    May 25, 2011 at 4:17 pm |

    there are more than a million people watching in europe> holland/gemanie/zweden/denmark/italie/france/uk and a few million more world wide. all fans of SG1 SGA SGU say at least 6 mil worldwide mgm dont think worldwide
    WHY DO THE STOP THE SHOW , the show can run for life if they where combined .


  389. saipanman95
    May 27, 2011 at 3:30 pm |

    I enjoyed this show so much as did Stargate sg1 and Atlantis. Yeah… it did take a bit for it to grow on me but that was OK… In this last season, it was really hoping and the plot had new surprises. It is such a shame that this particular genre will be no longer available…

    Stargate represented a fantasy where in the present we could travel through space as apposed to some distance future. This may be true why I have been enjoying “The Event” so much on NBC. That was one of the nuances of the show that had us all thrilled.

    All I can say is bring the Stargate back!!!! I have a feeling that our comments don’t matter to the folks who make these decisions…

  390. SG-Operations
    May 27, 2011 at 4:40 pm |

    Sorry, I don’t buy the explanation and neither do most of the SG fans out there. Problem with many shows occurs when they are pre-empted for other programming and/or done in a split season. The split season trend has ruined the following and ratings for many shows. It’s hard to get fans to stay with something which isn’t consistant. Past series perform well when the entire season airs consecutively. Something that many networks have failed to do, it to continue showing re-runs of a series in it’s time slot to maintain it’s fanbase. Its also hard to maintain rating numbers when its been announced that a show’s been cancelled.

  391. MacSmith
    May 27, 2011 at 9:34 pm |

    MGM knows how many people watch their show worldwide, how many networks buy it and even how many DVDs they sell. We don’t need to tell them. If they could make decent profit out of the show they would produce it. MGM is a business. They can tell how much the show would bring in in revenues and they don’t seem to be in a hurry. That should tell us something.

  392. shippo223
    May 28, 2011 at 1:27 am |

    i dont know why they just dont make it a web series i mean hell i love all of stargate and i wish it didnt have to end but money is money so to that i say to syfy and mgme MAKE IT A WEB SERIES!!!!!! a monthly or yearly would be better fee for a site that will show new eips of sgu and/or sga and any moives of stargate that needs to be made with that said there is so many fans out there that if a yearly fee of say $10 $20 or $30 is more then fair to show new epis

  393. Secondtolast
    May 28, 2011 at 9:42 pm |

    I guess there was enough of a fan response to at least get Syfy to acknowledge some of our complaints about SGU being canceled. Too bad its just a letter and nothing more.

    What killed viewership in season 1 was a poor repetitive story at the start. Yes, there was too much unnecessary drama, but the survival thing got boring (out of air, out of water, etc… it’s all too similar). I personally thought the stories got better even during the second half of season 1, that’s why I stayed around for season 2.

    Also, no overlap of SGA and SGU during SGU’s first season. SGA should have had at least one more season to help bring viewers into SGU. It did feel like SGA was dropped for SGU. While I wasn’t a stubborn fan and didn’t refuse to watch SGU because of this, I can see why some fans reacted that way.

    Also, I do think that Stargate wasn’t promoted well even if Syfy says they did. It didn’t feel like it was promoted as their A1 show, but felt like it was promoted just like any other show on Syfy. Someone mentioned that Canada’s network that carried SGU did a lot more to keep fans interested. I always thought of SG as Syfy’s flagship after Farscape was ended. (I hope Ghost Hunters isn’t considered their flagship now.)

    What’s odd is that the graph doesn’t show season 2. I suspect the hiatus in season 2 hurt ratings even more than in season 1. With a long hiatus it seemed that reruns were needed to at least keep SGU in viewers’ minds. An all-day marathon before the second half of a season starts doesn’t really help. The second season was definitely fun to watch and they even dropped a lot of drama and added a bit more humor without trying to turn it into an SG1 clone.

    I will miss SGU because it started to turn into a great show. There’s blame to be spread… Poor stories in the first half of season 1, stubborn SG fans, Syfy’s poor promotion and handling of the show. Seems like with that mix (everyone’s at fault, yay!) the show was destined to be canceled.

    I’d like to see a movie for SGU but not to finish the story. I’m in the minority in that I didn’t like Farscapes miniseries ending because it answered all open issues within several hours and even did the obligatory killing off of a main character in an uninspired way (see also ST:Enterprise for this), plus the bad guy goes good. It was too much crammed into the miniseries. I don’t want to see this with SGU, so I’d rather not have them make one movie just to finish it up.

    SGU was the only reason I watched Syfy. My only hope is that someday someone buys the franchise and makes more SG, even if it isn’t SGU. I don’t want a reboot. Just more SG.

  394. kmac45
    May 29, 2011 at 9:28 pm |

    Craig Engler’s mom goes to college

  395. eccheetham
    May 30, 2011 at 7:55 am |

    2000 people is a lot of people.plus if these figure are based on live viewings what about those who dont watch it live? what about those that watch the re run on another night, those that record and watch it at another time. there could be thousends that dont watch it on the night but still watch it. plus what about the films. will they ever get maid? and you never answered the question about why you cancled atlantis to start sgu. after all it cant be because we cant make 2 at once as you mas the first 2 seasons of atlantis whilst sg1 was still being made. to leave your fans with nothing is not a nice thing. fans wouldnt have minded so much about the halt to sgu if they had give at the bare minimum the promise one day the atlantis movie or one of the other promissed movies would be made, or that an sgu movie would be made to finish off the story.

  396. Nerds4theWin
    May 30, 2011 at 4:57 pm |

    I came here hoping to find good news of a new Star Gate show. The fact that Sci-Fi ended this show shows they aren’t total morons, two years later that it should have been canned but canned none the less. I hated SGU and found it an insult to real Sci-Fi fans and the Star Gate shows before it. It had potential to be just as good as the other shows but they blew it. When comparing SG1, SGA, and Star gate(Days of Our Lives)Universe the only thing anyone can say is that they all had Stargates; that’s where the comparison begins and ends. The people at Sci-Fi needs to make another Star gate show but this time do it right.

  397. MadrickBay
    June 3, 2011 at 12:10 am |

    I would like to thank the Sci-Fi channel for taking the time to address these fan-based concerns. Clearly, there is no need for Sci-Fi to do so and, it can only help the Sci-Fi channel, the Stargate franchise, and the related Stargate franchise fanbase to have this sort of open, unfettered discussion.

    I, too, registered at GateWorld just so that I might be able to reply to this “open letter to Stargate fans”. I would first like to clarify that I do not consider myself a fan, a fanboy, a blogger, a griefer, complainer or a troll.

    Rather, I am a viewer – a lover of great, high-quality science-fiction stories and dramas. A complex unfolding story-arc, spanning episodes with independent character-driven dramatic plot development is what I look for in any new series I am drawn to watch. Content like Farscape, LOST X-Files and SGU. Complicated, difficult, perplexing and intriguing. That’s what I want.

    Of course, there is not a lot of it….so, I don’t get to watch what I want very much. Mostly, because of the reasons which you state in your “letter”. They are the same “reasons” I’ve heard before and will, undoubtedly, hear again. It’s all about business decisions, made at some point in time, reflecting some perceived drop in ratings or some enormous cost per episode fee by the production company. I get it. It’s a business. It’s all about the money.

    But, what you need to understand, is these people here (including myself and my children) really don’t care about your financial problems related to your business model. You’re the businessmen and businesswomen in this field. It’s up to you to make your business model work to answer the needs of your viewers. If you don’t, you will lose them and, more importantly, their money which you so eagerly say you are interested in securing.

    For example, I was given the opportunity to watch three and a half years of LOST online at abc.com. ABC was smart. They knew, they had a problem. Who would want to invest their time in viewing a series which was already three plus years old? Certainly, not me. But, they afforded me a venue online, which allowed me the opportunity to become a devoted viewer…which, to my surprise, I readily became. I watched every episode after that and eagerly awaited tuning in every week.

    That’s how you do it. That’s one way of building viewership of great content. Instead of following this example, you chose to all but kill online viewing of SGU. I and my family were absolutely befuddled by the eight day post TV airing delay of online full-episode content.`It served only to dissuade viewers from watching online when and what they wished (eliminating choice) and was disingenuous at best. The thirty day delay was just plain silly. At that point, you really didn’t care about the viewer or the content at all. If you did care, you should be aware of the message you were sending your viewership.

    Now, don’t get me wrong, I understand that in the beginning you aired many episodes the next day online… but, that’s not the point, is it? It’s what you did in the end that displays your corporation’s attitude towards it’s own programming and what you think you should do with it.

    You should also be aware, our family left Sci-Fi channel in 2008. In fact, we stopped supporting the cable channel model altogether and haven’t regretted it. We watch all of our content online. Sure, sometimes we wish we could watch Fringe the day it airs…but, we’re over it now…it’s really not that big of a deal. As I write this, we still have not seen the last several episodes of SGU. Ultimately, we will. The game is just a little different now. As a family, we realize this is a time of transition in the industry and we are more than willing to wait while you guys catch up to us.

    I want to be absolutely clear on this one point, though. There is absolutely no chance, you will ever get our family back. It’s not because of SGU…but, SGU epitomizes all our reasons why.

    Why would we want to support your network programming endeavors when you clearly don’t have the financial stomach to support ours?

    Its just too bad that SGU’s distribution was built under the “old” business model. It was a spectacular, far reaching series which died before its time.

  398. Sareion
    June 3, 2011 at 9:53 am |

    I actually Made a Account here specifically to respond to this. I would really appreciate it if you read this.

    Lets just put it this way, im sure every SGU fan would be willing to donate at least a dollar to see another season just 1 more, on Fridays and it was left there. Come on I DARE YOU to try it. If it doesn’t pick up ratings oh well, Im sure if 2 million got donated to make one season it would cover the majority of it at least.

    Now here’s the other part. Please take this as constructive criticism. I mean no offense; last i heard Trying involved actually trying. For example, you should have left it on Fridays. I was actually able to watch it then, instead because of the change to Tues, and Mon’s I wasn’t able to watch it. So instead resorted to watching it online. Through Various sites, were as there was nothing else i would watch on Fri’s. Look I’m not trying to tell you how to run your business obviously you know how to run one. I’m just saying, that we all know the rating’s are based off basically ‘elected viewers’ and the ratings are rounded up a lot. I know there is more then 2 million SGU fan’s. Come on this many people, upset about 1 show? There is seriously nothing i will watch anymore on Syfy currently. Besides the point that SGU just started to pick up and become really Good, about the 2nd half of the 2nd season. Oh and that 1/3 of its views lost was because the show had a really slow start. but i really think the other drop ‘that made it move to Tues’ was because the 2 week wait for the final episode of 1.5 or whatever. Yeah i remember it, because I thought the episode before it was the end, and those breaks actually do worse in my opinion. The show, barely had a chance. There wasn’t much effort into trying to re-spark it. moving it to Tuesdays, and Mondays to ‘give it more success’ you killed the show. We all know nerds have no lives, so fridays is when we watch are SGU, not mondays or Tuesdays. That’s were shows go to die, or fill in a time slot. That’s gotta be the dumbest excuse i ever heard, we all know time slot is everything i mean look at Full house, or Simpson’s, they survive some how?

    Honestly though, because all the switching around in time slots. The Ridiculous breaks in the seasons, thats what killed the show. Not to mention the 2 week break before the final episode which was non-sense and one of the biggest drops in the shows ratings mind you. Literally Read what you wrote and look at the ratings chart. Put two n’ two together and you’ll realize it wasn’t the show. But rather how it was handled. Not that the show was bad, were you put it and how you messed with it is what was bad. I’m Willing to bet, you could get everyone to donate at least 5 bucks for one more season. We pay for it, you take no risk it does well. Hell throw it on for another season and we will be pleased :D.

  399. kilbot76
    June 3, 2011 at 9:32 pm |

    Sarelon you have heart and a lot of rage,my friend so take your rage and join save SGU on face book numbers count tell u what get your ma an da to join to o an FYI one episode costs 2 mil not one season so we need to get 40 mil

  400. ashemorris
    June 7, 2011 at 2:49 pm |

    Ok for one I read someones comment about how they rate shows and yes, your right. Their way of rating a show is VERY flawed! Not only does it not count those sitting on the couch with you watching SGU but what about those of us that dont have cable? Yes I dont have cable. My roomate does but I dont. All I have is internet. So I watched SGU on Netflix through my Xbox or my PS3 or on my laptop. They need to realize not everyone is ABLE to watch SGU on the tv the moment the episode airs. With prices the way they are now, not everyone can afford a DVR or Cable. But you have hardcore fans out there like ME that love the SG universe that will do anything to see the show. I JUST finished watching the final episode of SGU on netflix and I am so pissed off they just left it hanging there KNOWING that they would not continue the series. What the heck is wrong with you SciFy? So freakin what the ratings didnt do well. You dragged out some of the shows and that is what will happen. But in season 2 it started picking up very well and I got hooked again. It did the same to me as BSG did. It was slow at first to me but then it started getting good. And another guy on here made a darn good point…how could you possibly expect good ratings on a show when you put it on the same time as NCIS? I mean seriously. lol Are you on crack? SGU had SOOOOO much potential and I dont think you realize that. I dont think you understand just how in depth and how eye opening that show could have been given the proper care it needed. You say you did all you could to save it. Then why not look at how many views it has had on Netflix, or hulu, or how many dvds its sold and so on and so forth. And if you REALLY REALLY care about the Stargate fans out there that are pissed off at you right now like I am then why dont you redeem yourself and continue to make SGU as a movie. I mean jesus you could at least close the dang show properly! We the fans MAKE you. Without us there is no YOU. And the fans of the stargate universe at least deserve to get a final closing episode or movie. If SGU was a mistake to you guys then you need to fix that mistake to the fans. You need to pony up and give those fans a close to the family they have come to love. And I even think the actors and creators would agree that we deserve a closing to this series. One that is proper. One that honors the cast and characters. But most of all for the fans that have supported SciFi and MGM within the SG universe through SG1, SGA, and now SGU. Even thr original SG movie. So many years of watching and that is what we get? Everyone is stasis pods and one Eli standing alone looking out at the stars of impending death? Come on! I dont blame MGM. I blame SciFy! And on another note of course ratings will drop when you keep moving time slots because you confuse people that way. WHAT YOU SHOULD HAVE DONE was keep it on friday and ALSO show it on the other days. Then you could combine the number of viewers to see truly how many were watching. But then again it brings me back to those of us they watched it on Netflix or hulu. Remember not everyone watches tv live. Not all of us have time to watch it live or can work around the Scify scedule because not all of us can afford a DVR and finer things in life.

    I comend you on trying to save the show, you just went about it VERY wrong. You should have been honest with your audience. You should had made an advertisement that you guys needed help. You should have said that if the ratings did not go up that the show would have been canceled. And then you would have sen how fans can band together to save what they love. You could have taken a poll on how many people say they like the show but watch it on netflix or hulu. That is how you should have rated the show. Not by live viewers but by those who view it period. So what are you gonna do SciFy….ignore us? Leave it be? Or give us hard core fans of the SG universe what we rightfully deserve for our dedication to SG. A proper closing at least.

  401. mrkvosoft
    June 8, 2011 at 10:01 am |

    OK I understand to rules of TV biznis, but I think you owe to all SG fans an explanation of some unexplained thing in SG world… Minimum: end of Atlantis series and end of mision of Desitny. This would be resolved by two movies. If you want to end this series, so do it, but meaningfully. We want to know how this all ends. (Sorry for my enlish, I am from Slovakia)

  402. Claod
    June 10, 2011 at 5:34 am |

    Hi, sorry for my english actually i’m french so… i’m not here to make some presentations, i begin my message.

    I just want you to save StarGate Universe, don’t think about money, just do it. I’m sure that it’s a good series, and I’m not the one that love it.

    It’s important for me to show you that all fans want a 3rd season, When you signed to broadcast the first season in agreement with his creator, you also signed with the fans of this series and you are undertaken to go up to the end.

    I’m not alone thinking that if you stop this now, you’ll fail your commitments.

    Do this, and You will become worse than a that a profitless channel.

    That should be opposite has your ethics, and that’ll be sad for you. I wish you’ll change your mind.

    Thanks for reading, don’t forget us, and more of that don’t forget that a TV without eyes to watch is like wallet without currency.

    **If your head is like a rock, and you are just making shows for monney make we a blog dedicated to SGU and send us the official end of SGU (not a disappointing enactment) into articles.**

  403. greegan
    June 11, 2011 at 11:53 pm |

    What this rep is forgetting is SG-1 AND Atlantis weren’t on cable TV in Canada for a long time. Then it moved to Space TV. We were able to watch finales for both series on non-subscription TV. That would give you a few million viewers, right? Fast forward to 2009 and only Space is televising it (am I wrong?). Those millions of viewers he was missing were the canucks. And maybe that’s our local stations that should have taken the opportunity… Damn it was a good show. I’m going to miss it.

  404. caldaramarr
    June 13, 2011 at 3:47 pm |

    Lots of interesting points and I can understand why they canceled it though I agree I think it would have done better with other big line ups like warehouse and eureka in the summer I think it would have gotten more viewers then. That being said the 1st season of any sci-fi show needs to be spectacular, season 1 of SGU was weak that’s why we see the ratings plummet. season 2 of SGU was absolutely spectacular, who in the hell has ever heard of massive drone command ships blockading suns? That was just one of the really great episodes. If season 1 had been as spectacular as season 2 we wouldn’t even be having this conversation right now.

  405. caldaramarr
    June 13, 2011 at 3:55 pm |

    You guys definitely need to make some closing mini-series for SGU, if it’s anywhere near as good as season 2 it will get really high ratings.

  406. SGANo.1FAN
    June 14, 2011 at 5:26 pm |

    SyFi: We love Stargate. Combined we’ve made 12 seasons of 3 separate series and helped support two SG-1 films. It’s been an amazing ride and we’re incredibly proud of the cast and crew of all the shows, and thankful to all the viewers who watched.

    I’m sorry but I just don’t see it. If you love stargate as you quote and are thankful to all its fans and viewers, then why do you continue to let us down by not ending the storylines. You owe it to the viewers and fans who have supported the shows from the beginning. SG1 finished strong with ark of truth and then they threw in a bonus with continuum. SGA was cancelled in it’s peak, it could easily have matched SG1 for 10 seasons and a film, at least give us the film! I watched SGU while still disbelieving that SGA had been cancelled but I loved it from the start and then you cancel that too when it reaches it’s peak.

    By not wrapping up the storylines at the very least you insult and let down the massive amount of fans who have supported the show from the beginning. You are guarenteed viewers for the films purly in the amount of people who have voiced thier anger at the cancellations.

    You have already lost viewers out of pure principle, What is our incentive to watch any new shows on SyFy for fear it will be cancelled when it starts to get good. I have watched many shows over the years come and go and be cancelled for ratings and while disappointing it is nothing compared to how I feel about the cancellation Stargate Atlantis & Universe.

    What I also don’t understand is why the cancellation of SGU permenantly shelves an atlantis movie? By SyFy’s on admission SGA brought in 4 million viewers? I cannot accept this will not be made.

    My advice to the fans is keep shouting about this. Keep pushing for Atlantis and Universe, if SyFy wont help us, let’s hope someone else will restore what is in my opinion the greatest franchise ever created.

  407. djrob
    June 14, 2011 at 7:25 pm |

    As I read through this I have a few thoughts that come to mind.

    I am an international viewer of the series. SyFy seems to only count its local viewers but forgets the sales of the millions in other countries that will by the set when it comes out on DVD. We may not make numbers for the advertisers but surely we count somewhat as well.

    Surely when any series gets this amount of attention when cancelling a show it says something about it. Mostly that people were watching it, people were enjoying it. SyFy – even if your numbers were only around 2 million, surely there is a stats equation for this, averaging around 2.5 people per set or something like that.

    Sounds like to me that SyFy also failed to advertise this show properly. I see a lot of posts of people who learned about the show a little too late. Also – why change a time slot. I see your reasoning – but – a show should keep it spot even when it is doing bad. You cant expect people to just figure out it has changed. Keep it static and people dont miss an episode.

    The show itself had about 5 episodes that didnt really do well for the show i feel. episodes like cloverdale, or the one where Rush sits in the chair for and sees his past dead wife while seeing all the formulas. SGU needs a little more excitement then that, and i feel that maybe it is these episodes that should not have been captured. I always thought that SGU would have more action, less massive drama – and be a little more captivating than the usual comedy stargate series had to offer. The last few episodes of Season 2 definitely showed this, and if SyFy were going to support season 3 it would have been this kind of episodes that would make the show addictive. having said that, the few crappy episodes were still worth it because SGU’s greater storyline was amazing!

    The final comment I would like to add is that it seems SyFy is going to loose more viewers from cancelling this show (and possibly Caprica too). Cancellation may have damaged the channel more than SyFy is yet to see.

  408. lizzie83
    June 17, 2011 at 7:53 am |

    I live in the UK and we only got to see the finale on Monday night. I have to admit that I was really disappointed in the ending. I now want to know what happens to Eli? Does he survive? Does Destiny make it to the next galaxy? I loved watching SGU. The characters and the superb acting made it one of the shows that I never wanted to miss.
    Are MGM and SyFy going to at least give us an ending to SGU? It’s not fair to leave all the fans out there hanging!

  409. suppa78
    June 19, 2011 at 12:52 pm |

    I didn’t like SGU too much in the beginning, it was too much “Caprica style” for my taste, but it definitely became better, especially in season two, which I enjoyed very much.

    This was the best outer space SciFi at the moment, it is a shame that it is discontinued and it is also a shame to leave the fans without an ending. Shame on you!

  410. jacksonmckay107
    June 19, 2011 at 5:09 pm |

    I hope (as many fans do) that Universe can have a conclusion similar to SG-1. In my opinion, Atlantis was the only series that got a semi-dignified ending in series and, while it may be supplemented by more content, does not require it for closure. SG-1 had no closure whatsoever, and “Ark of Truth” and “Continuum” closed both major plot arcs very nicely.
    In a lot of ways, I feel like the creators of Stargate were trying to make up for dropping the ball on Atlantis, because it started out in a very similar fashion to Universe; a team on their own in a completely foreign galaxy with no way to get home. Then they found a way home and it became “SG-1 2.0” which, in my opinion, weakened the show (No offense meant to SG-1 or Universe, but I do feel that Atlantis had the strongest cast and continuing story arcs, regardless of other issues).
    I do have my issues with the cancellation of Universe, but I maintain the thought that it was by far the weakest link in a rusting chain. I have said from the very beginning of the show, it was far too dark, and far too dull. I thought, honestly, it should not have been called “Stargate” as it had little at all to do with the actual Stargate. Perhaps, “From the creators of Stargate – Destiny:Universe” would have been more appropriate, as the real plot device in the show was Destiny.
    I am aware that this is turning into a “slam Universe” session, but as I stated before, I was a fan of the show… when it was not dreadfully slow. Had there been more action, more Stargate, more mystery, and less endless character to character conflict (like the midseason 1 and 2 and season 1 finales) it would have done much better as a show in general.
    My final gripe is that Universe did not FEEL like a Stargate show. In SG-1 and Atlantis, there was a feeling of quirkiness and levity that were not even sampled in Universe. I think a major reason it failed like it did was because it really had no connection to what series-long fans had gotten used to for the previous 13 years.

  411. akhenax
    June 21, 2011 at 12:54 pm |


    Can we agree that good scifi shows are shows that have wonderful writing, great stories, awesome actors and top notch special effects, while the not so good scifi shows lack in any of these areas. Yes, you could probably have another great non Stargate series in the works, or on TV, but I agree with what Browncoat wrote above. Stargate fans will not be content with non Stargate shows, to fill some sort of science fiction void we may have. Only Stargate shows will satisfy Stargate fans. I grew up with Stargate. I watched the movie with my friends back in college, circa 1994 (wow, that was a long time ago). Since then, I have been a lifelong fan. Nerd, geek, fanboy, use whatever adjective applies, but I consider myself a smart viewer. I can recognize junk and masterpiece works. The following I consider Science Fiction masterpieces: Terminator: Sarah Connor Chronicles, Firefly, The Stargate Series, Battlestar Galactica, Farscape. There are others. I can also recognize potential masterpieces: Star Trek DS9, Heroes, The Event, Caprica, No Ordinary Family, etc. Junk: Knight Rider, Flash Gorden, etc. (some individual episodes could be considered either a masterpiece or junk, so my list is no way finite)

    My point: Do not cancel masterpieces. Finish the potentials, and can the junk.

    P.S. If SyFy were to throw us a bone and simply finish the series somehow, that would ease tensions. Until then Syfy cannot be trusted, and I will not commit to watching any new shows on Syfy. I have no cable box.

  412. erstedame
    July 5, 2011 at 11:23 am |

    what about hulu views? i don’t even have a tv anymore but i was a devoted hulu viewer…even when i had to wait a month to see the episodes (which i found incredibly annoying…) could part of the problem have been they culture of the show’s viewers…a demographic that i can imagine would be a little more creative then the norm on how they access content?

    i have no interest in any series syfy offers at this point, and certainly have no desire to get involved with a new franchise if this is how you leave me hanging. after 10 years of content…it’s a blow to the gut that wouldn’t be as dramatic if we didn’t have such an investment in this story line…and the defensive “blam the audience” tone of this open letter is an insult…talking ratings and numbers to an audience with an obvious emotional investment does not seem like a good move, nor is dropping ads for new projects or telling us about your other “wildly successful” shows that ours didn’t measure up to. tacky dude. you may have suported the show in the ways you knew how, but you’re obviously not “plugged in” to your viewers and that is why the series failed.

  413. neel
    July 6, 2011 at 5:45 am |

    I watched SGA first and for some reason I had not made connection between original stargate movie and SGA.I started to download first two episodes of SGA and went out for errands without much expectation from SGA, it was the first time I had heard of it! Imagine my surprise when I watched them once I came back. And then to find out that you amazingly intelligent people at syfy actually cancelled the show after five seasons even though it had all the potential of completing 10!!!!!!!!!!!!!!! Why put this comment here? Because that was the reason why I did not watch SGU so you lost at least one viewer to SGU because you cancelled SGA. Lesson: Don’t ruin good shows. And WWE on syfy.. really?

  414. XIInator
    July 7, 2011 at 2:48 pm |

    They need to change their rating systems to the times. A lot of people don’t have time to watch things live anymore, so they watch it ondemand, hulu, DVR it, download it, etc. The point is, there’s probably twice the amount of people watching it and I hope that most of them are buying the product when it comes out.

    I for one buy their products when they come out. But I’m miffed right now. Because I don’t get it. They say “buy the products and it ‘might’ go a long way to rescuing the show!”

    So I am excitedly anticipating in buying my bluray copy of Season 2 (as I have a bluray copy of Season 1)… but nooooooo, what do they do?? They just release it on stupid DVD with no plans for bluray (as far as I can read). Why should I spend money on DVD’s when I want it on bluray?? I have to go to frelling China to buy the bluray. This is freaking stupid. It will take me a little longer but I WILL be buying it from China if I have to.

    This is ridiculous and I doubt anything I say will matter or change anything but at least I feel better putting it out there. Grrr!!

  415. jake5551200
    July 17, 2011 at 9:37 pm |

    The so called closure of the series was one of the largest cliffhangers I have ever come across. I don’t see how the can explain it to give closure to anyone. Stargate has lasted for 17 seasons there is a reason for it. It is the true nature of sci-fi. space travel aliens how do you get more sci-fi than that. wrestling is just about the opposite of science fiction. I am a wrestler I dont disagree with it being on tv but to have it on sci-fi is an insult to the true science fiction

  416. semaj
    July 26, 2011 at 10:37 am |

    Mr. Engler,

    I doubt you’ll read this but truly hope you do. In my humble opinion I think stargate has brought SciFi to a whole new level, before it was always reruns of star trek (the original!), my aunt watched that back in 99 and 00. I grew up on Stargate and because of my respect for their great actors/actresses and the vision of it’s producers and script writers have bought EVERY item on the shelf feasible. (no I didn’t buy a remake of the original movie when I owned it… I’m a fan not a freak). I understand the ratings have forced y’all to retire this show but out of respect for all the viewers of that show, is there something you can make, a final episode to wrap up stuff? We need closure.

  417. themaingmaster
    August 3, 2011 at 9:20 pm |

    To ALL who are interested,
    Dave Roberts had a twitter conversation recently (July 25th) with Craig Engler and here is an excerpt from his posing about it which is now on facebook….

    quote “
    Some new thougts on SciFi
    Sorry guys, been a while since I posted. Just wanted to let you know, I had a twitter conversation with Craig Engler of Syfy last night. Sadly, I cannot report anything positive about the conversation. I asked him if he still considered those posting o…n Syfy’s page to be spammers and he, point blank, said yes. I asked him about the Save Stargate Universe page and his quote was “Shows need millions of viewers, so while 60k is great for a facebook page, it’s not enough to help save a show unfortunately.” When I mentioned how politicians view 1 response to them to be equal to 1000 people that feel the same but don’t voice it, he was dismissive and said, “politics and TV viewing aren’t particularly comparable.”

    end quote”

    You can read the whole thing on facebook if you wish, but it is TRULY disheartening!
    The posting goes on and on in a doom and gloom fashion about anything concerning ANY Stargate production. The fact that Mr. Engler considers ALL of our responses here on GateWorld to be spam speaks volumes about how one sided this “Open letter” situation really is. Take heart, there IS a new approach on its way! Go to Facebook’s Save Future Stargate Travel this Sunday 8/7/11 at noon EST to check it out! Some of us can not be ignored so easily! :) Long live future Stargate Travel!

  418. edkenny
    August 6, 2011 at 9:29 pm |

    I only just found SGU recently. I’m very disappointed to hear it is cancelled. I live in Europe and I’m sure with the rights being sold into Europe and other parts of the world it would have been viable to continue.

    I was a huge fan of the other two series SG1 and Atlantis and never missed an episode. Unfortunately I was a little busy the last two years to keep up-to-date.

    I find the comments in the open letter make a lot of sense, but you can’t tell me the show couldn’t continue with a lower budget, what about DVD/Blu-ray sales? They have saved shows in the past….

    I just hope it can be brought back, it had great potential. especially the main characters on the ship, flawed and believable characters. If I had on criticism, it is that it probably could have moved a little faster, to keep the audience more engaged.

    Anyway. I hope this get’s read and maybe, just maybe SGU can come back to our screens and fulfill it’s destiny….

  419. helmerp
    August 9, 2011 at 9:48 pm |

    I’ve calmed down now. I watched the final episode (again) today and I’m going to let it go. I knew from the beginning that Universe would have some trouble staying around. It seemed that the show was not able to have the expanse that SG-1 or Atlantis had which meant the storylines were sometimes lackluster. This final season though, had the expanse. The shows were well done and the storylines were well thought through. They grabbed your attention and left you wanting for more. I understand the economics of TV. I read the Open Letter and know that if a show doesn’t fair well with an audience (read number of people) then the show disappears. I’m not an ‘Ancient’ yet, but there are many shows that I’ve enjoyed that were cancelled. The original Star Trek was brought back for a third season because of audience outcries. But it was brought back for only one. Lost in Space quietly vanished from the air. Many shows have gone, with some having a conclusion to their story while the others did not. LOST had a conclusion. Dresden Files did not. The ones that didn’t have a conclusion left the fan with finishing the story themselves in their imaginations or continuing on with the story in their own minds.
    Why have I calmed down? Universe had a mission. Whether it was Destiny’s mission or the mission to get their people home doesn’t matter. The show had a mission. It said so every episode in the beginning intro. SG-1 came back in a full length movie after the series conclusion to vanquish the Ori. Atlantis brought the city home to Earth in their final episode. Universe concluded their series by putting the people in stasis. OMG how lame is that. Stasis means nothing. We don’t know if they live, we don’t know if they die, we don’t know if they wake up to continue on with their ‘mission’. We don’t know. How can we imagine what happens when they’ve been put into stasis. It means there’s nothing.The Stargate franchise always seemed to hold to the ideal that they were always there for each other. Sort of like ‘leave no man behind’. I was appalled on the way this show ended, especially after the way the quality of the show had increased so much. But I do understand the economics of TV. I sincerely hope that they think about concluding the series with a movie. I can think of one good storyline that wraps up Destiny’s mission, the mission to get everyone home and all the ‘boy was that convenient’ little twists during the show. (In the last episode, was it by chance that the Seed Ship had left a Gate on a planet that had the very Palladium Hydride that they needed to fix up the Stasis Chambers at the very exact time they needed to find some?) I enjoy Science Fiction. There’s always hope of some kind when the show ends. Even when we’ve been beaten and destroyed, there’s always a ray of hope left with the audience. Universe? The light went out.

  420. Colonel Graham
    Colonel Graham
    August 22, 2011 at 10:46 am |

    The biggest mistake was not renewing Stargate Atlantis. You should of known better than to cut a show down in it’s prime. As I understand all of the cast were committed to making one or more Atlantis films and I believe they already have a script. If there is any hope left for this to happen please make it so. Or a sixth season. I’ll even throw in a ZPM!

  421. Dread Vane
    Dread Vane
    August 22, 2011 at 3:03 pm |

    Fair enough. Now please explain in detail why you cancelled SG-1 and why there hasn’t been a third movie. And why you cancelled Farscape.

  422. s0212005
    August 25, 2011 at 7:22 am |

    Im an Aussie kid currently studying engineering and I actually do my physics assignment and such while I watch SGU.
    We dont get syfy so we probably dont get counted in viewership and I know at least 8 people that dont but still watch SGU. Read a few comments on this thread and, yeah the whole trashy reality show thing, I dont know many people who do watch that stuff. Theres more people watching SGU than their summaries would show because of the whole not being able to watch it directly thing. They should continue SGU at least in my opinion, I’ve been watching stargate since I can remember. The Stargate franchise is great, look at the history of it for proof.

  423. Lou007ct
    August 28, 2011 at 5:05 pm |

    Though disappointed that SGU was cancelled, I would have been more appeased if a suitable ending were to have been anticipation and aired as a finale to the show; I’d be overly optimistic to see a movie in the works after all the claims of waning ratings.

  424. yu
    August 29, 2011 at 4:52 pm |

    I expressed my opinion the best way I know how by canceling my Direct TV account and specifically mentioning that it was because my favorite channel SyFy deserted me. I was a very loyal fan. Watched every episode … purchased all all DVDs … Even made an effort to buy products advertised when my favorite shows were on. Stargate was the last straw for me. It started down hill for me when they changed the channel name from SciFi to SyFy. I understand it’s a business decision … and so you have lost my business. Real SciFi fans need to do what I’ve done and hopefully there is a resurrection ship out there that someday brings back another SciFi channel again.
    P.S. I seriously think the tv rating system used is flawed. My DVR didn’t have the phone line attached so me and my 4 friends who watched every week were never counted nor the $$ we spent related to the shows we liked. Many SciFi fans probably don’t follow the traditional rules in how tv is watched but we spend a lot more of our money

  425. jamvaru
    August 31, 2011 at 7:41 pm |

    It had a good run… for what it was, like Caprica, it lasted as long as it could. It is not a web show, it is a ‘broadcast’ show, whatever…

    … but, like caprica, it needed to adapt to the needs of the audience, not just the ‘fanboys’ or ‘fangirls’ or ‘fannies?”

    anyway, it was too slow, too ‘dramatic’ and really, not sci-fi enough… sure, you can blink at all the ‘alien’ technology, but it really has no foundation in reality… ftl, really… the sci-fi is just a backdrop for the ‘drama’, which we all get enough of with all the csi’s and law and orders, etc… enough with the fracking drama!!!

    get it?

    just give us pure science, in a fictional setting, with ‘som3’ drama… that is some, not much or lots of or almost only drama…

    f drama,


  426. Toast
    September 5, 2011 at 4:24 am |

    I can’t corectly express how pissed of I am about this. about 2 or 3 years ago I was a huge syfy fan, than I slowly lost interest in syfy, but I still called myself a fan becuase they had STARGATE which is the best franchise of any entertainment medium. And my support increaced with SGU, it was a huge step in the right direction for the stargate plot as a whole, syfy was adding so much for depth and meaning to the characters. and than this stupid move of droping stargate, your crowning jewel. I NOW WASH MY HANDS OF SYFY ALTOGATHER. you have lost yet another viewer. GOOD RIDENCE!

  427. BWaldbilligJ
    September 11, 2011 at 6:31 pm |

    Well i haven’t read ever comment on here, the page is way to long and it seems that people are mad at the fact that SGU has been cancelled. i to am kind of disappointing in this but what can you do right? a few months ago i got Netflix up and running, i havn’t had cable in…god who knows how long so i am able to get back into all the shows normal people watch now-a-days. i started with the original movie for stargate, moved to sg-1, and since then been avidly watching every episode from ag-1 to the 2 movies made in-between sg-1 and Atlantis. and now just today i finish SGU finale for season 2. My honest opinion of SGU is that it is the best series made yet. with SG-1 it was building blocks and discoveries growing from a normal civilization to discovering whats out beyond our atmosphere. Atlantis was patch work and finding the links between two galaxies, what they have in store for earth and being able to grow in technology, advancement, even grow with other . now why i think SGU is the best, SG-1 and atlantis very good yes, but kind of predictable, you know that they are going to prevail going to find better advancements and will always have a safe guard or place they can retreat to. SGU one ship, and the UNIVERSE….. maybe some stones to say hey…were screwed good bye…LOL! there’s so many things that can happen, will they ever find a way to be able to link the ship and earth with a viable safe connection on the satrgates. will they have to figure out a way to link planets and jump< much like the intergalactic gate bridge McKay and Carter came up with. or will they just simply keep going and find some allies to help repair and get to the outer edges of the universe solving the puzzle of life. who knows but SGU has been the most interesting series yet, and i hope that more are soon to come. if not good run and i guess ill just have to find a different show to get glued to.

  428. Wildcardracer
    October 6, 2011 at 7:09 pm |

    I’d just like to say I only watched this show on Hulu and I would religiously watch it a day or two after it aired. What annoyed me is was never very regular and sometimes I would miss a bunch and then have to go bit torrent them because they weren’t available on hulu anymore. What is up with that?

  429. ShadowKakkoii
    October 27, 2011 at 4:23 pm |

    I would first like to say thank you for taking the time to write the letter to all of us. I think it was good to hear your side of things. I also thank you for the support for the Stargate series thus far.

    I would then like to say that I am still upset about how things turned out with SGA and SGU. I have enjoyed watching all the movies and show that have been in the Stargate series, but I must ask, why stop filming SGA when there was a guaranteed 4m viewers? My next question is what now? Will you consider starting SGA up again, or with a whole new show, or do some movies? I would personally prefer SGA to start up again along with some SGU movies that would continue where the show left off. I am content with where SG1 and SGA ended, but I would like to see more come out of SGU, if possible. I guess I would like to hear back again about what is going to be done now. I really hope that you dont just end the Stargate series like this.

  430. heapfrog
    November 3, 2011 at 6:29 pm |

    I loved SG1 and SGA. The first season of SGU confused and irritated me, but season two was *amazing*. The plot and character development were not only back to classic SG intrigue and quality, but continued their evolution to make me think about things differently.

    I was *extremely* disappointed when SGU was canceled! I don’t have cable or satellite, but I bought all ten seasons of SG1 on DVD, plus all its direct to DVD’s, and all SGA and SGU seasons on DVD; in fact, I have double of some.

    Reading about the move of SyFy to wrestling was a shock. I understand that MGM doesn’t have the financial resources now to make these on their own, but I would love to see another network pick up where SyFy dropped the ball. Ideas for networks that might be open to this:
    1. USA
    2. ShowTime, which was the original network to pick up SG1!!!
    3. BBC
    4. Private investment from StarGate fans??!…

    What we want is at least another year of SGU, plus the DVD movies of SG1, SGA, and SGU that were planned; I believe the total DVD movies planned were about 5. I promise I will buy all of them – at least once – despite lower financial resources now. I *love* the series, and will *always* buy them, every time.

    Please bring StarGate back. We love it!

  431. Chainsaw Panek
    Chainsaw Panek
    November 7, 2011 at 2:12 am |

    I just want to put this out there. I watch most everything online because it fits my lifestyle and SGU was of my favorites on SYFY. With that said, how do you tally the viewers such as myself. Because I know for a fact that nothing I watch is being counted by anyone and I watch thousands of shows and movies every year on all kinds of different sites. So it’s not a lack viewers it’s a lack of counting the viewers that is the lacking problem.

  432. sap855
    November 13, 2011 at 4:39 am |

    this is stupid im an australian and i know for fact there is thousands of aussies that love stargate, what im reading is syfy had there mind made up before the 2nd season these numbers of who watched it are from one country why not see the numbers from all over the world.
    tell you all know we WANT, SGU to be finished not just left in the middle.

    November 19, 2011 at 9:21 am |

    Quote from letter above ( fans of the show are understandably upset. )

    No I’m sorry we are actually visibly ticked off! And I am factually boycotting cable TV as well as the Sighfy channel. And here’s why! Ghost hunters=Not Sci-Fi Wrestling not Sci-Fi. And more to the point Eureaks Cancelled. Caprica cancelled. And yes SGU cancelled. SGU was my last straw. I was really into the series when it was cancelled. SO I think so what no big deal. They are making a last episode. Nope not even that. The last episode made just left more unanswered questions that it did to close anything. Just one more mystery. Not in any way shape or form a proper way to end an epic franchise. For this reason alone it should have been more grandiose. I mean seriously. You have an epic franchise worth no merchandise. No toys, video game tie ins. No T shirts. And worst of all. No Halloween costumes. I mean really you cannot find ways to make money off a franchise that made three TV series. SyFy is Sighfy for that reason alone. They deserve to loose money and go down. They clearly don’t know how to market anything. And the Stargate conventions keep themselves to just a few geographical locations. Australia, California and one or two others. Come on they can do better than that. IO would have bought the whole franchise on Bluray if they would have ended it with an epic bang. SO I am left to boycott SfFy forever until they make a movie worthy of the franchise to end the franchise properly. I won’t invest my time in anything else SyFy until they do!!

  434. kitykat
    November 21, 2011 at 4:38 am |

    I don’t have cable or satellite. I do have Hulu + on my X-box, but Sci-Fi is web only so I cannot watch it on my t.v. Which was the reason why I got it in the first place! So I am still stuck watching SGU and other shows on the computer. I am sure you can get your ratings up if you opened it up to more than web only.

  435. dkiss63
    December 3, 2011 at 6:12 pm |

    Awhile ago, sometime in May. AsFarAsLarry commented upon the futility of the input of true viewers input. SGU was a great beginning of a somewhat newer direction for this franchise. But, as directly or perhaps pessimistically stated as it was. AsFarAs Larry made a point about a good portion of the viewing public. That they would rather watch these supposed “Reality” shows. That realistically have nothing to do with every day public life. It however, allows these “sheep” of the population to ignore their own dysfunctional life realities. And, project this dissatisfaction upon the stupidness of the characters of these supposed “reality” shows. Unlike the folk that dream of things of a more “universal” prospective. Those like the sci-fi fan base whom envision a more progressive direction in life and hopeful future. That’s my view and I am sticking with it.

  436. Stargate SA
    Stargate SA
    December 7, 2011 at 2:21 pm |

    Looks more like when the chips are down get rid of it…Has anyone else seen season 2 ratings? Stargate Universe is only starting its season 2 run here in South Africa.Its only getting better mate! Why cancel it at all? Those reasons whatever. Even Stargate Atlantis had a few more seasons in it and Universe opened up a whole new buzz of creative ideas…Where it could of gone no one knows but it would of soared.

    And what is this hiatus that just popped up in all the new shows I mean come even though ratings dropped the hiatus was and should not of been implemented at all….You wait and wait for the show to come back and before you know it you have missed 2 episodes. SO you have to wait for season one replay before season 2.

    I see that only the ratings in the US apply do you have idea how big Stargate is as a whole around the world? What about the money received from abroad and don’t tell me you give it away for for nothing?

    There has been some bad decisions made really bad.

    So Atlantis had 4 million views hey WOW so only 5 seasons and wait for it NO MOVIE? This is what I don’t understand about this Syfy place SG1 5-10 SGA make you all fat cats and now that
    SGU dips you drop it like a pathogen.

    Syfy or SCI-FI whatever…you made a massive mistake cos you wanted money.You could of done more for a franchise that gave you everything yet you give it up for WWE lol and whatever else you are showing. Continue this way and adios mate. So when are you to re-brand again? You are not SCI-FI anymore not even a shadow of your former self.

    If i had the money…..

  437. jewlorjay
    December 9, 2011 at 11:11 pm |

    Personally, i think SGU was breath of fresh air. I liked the idea of not knowing if the good guys were actually good ( Rush and Young). I too am not counted in the ratings because living in the Uk without sky meant i had to use alternative methods to catch the show.

    I defiantly think it could have been promoted better. i only found out about the existence of SGU by chance. I was off work sick and caught an interview with the guy who played Rush. that was the only PR i have ever seen for the show over hear. I have even recently told friends who i know are SG fans that SGU was canceled, their response is typically. “There was another SG?”.

    With all that said i understand the relation between ratings and cancelations but what i don’t understand is why networks ever feel it’s a good idea to end a show on some meaningless cliffhanger. Every story should have a beginning middle and an end, not just the first two. Who in their right mind would buy a box-set for a series that didn’t actually end?

    Syfy, you found whatever reason to cut the show and with it the franchise, i get that. You don’t want to foot the bill for another 20 odd episodes, i get that but please please can you actually give the show a good send off and make a straight to DVD movie. That would be equal to two, maybe two and a half shows. imagine you paid for the cinima and the movies cut the the last 20 minutes out. what would you say? “refund”…

    SG1 was great SGA was great and SGU better reflected the times in my view and deserves better.

  438. devilsclub
    January 6, 2012 at 3:31 pm |

    the sheer amount of comments to this subject should show the real support / ppl who at least follow a tidbit to say something on it. I know business is business but it seems like all the tv channels cancel shows that have great potiential to be a long running series with a load of fans, but do so because of some numbers when all the fans bitch after its canceled.really sad a good number of shows people liked but went nowhere because one or two guys didn’t see the gain in a short term cycle.

  439. IzzyRav
    January 8, 2012 at 8:20 am |

    I live over in the UK and I admit I had trouble finding SGU in the scheduling and I know I haven’t even seen all the episodes. It kept moving. I vowed to be better at finding it in season 3 and then found out last month it had been cancelled over a year ago.

    Please reconsider. You could save this show if you added a few things for the other SG fans, namely, a sense of humour, hope and interesting aliens. I can’t fault the show for creating a very different view where there isn’t always a Jackson or Sam with god-like intuition to save the day or a wise-cracking O’Neil but that is your fan base. I’m not saying clone the other character types and insert them into SGU. That’s why it was a better show and thankfully, less predictable. The show needed a bit of humour. I liked SGU because it was more how real people would react but I was also a fan of the new Battlestar Galactica (even though it would depress me after watching). You guys just went far to serious and giving one of the characters ALS… geez guys. My dad died of ALS. Before he was diagnosed my sister, a doctor, said, “Pray for Cancer. We can cure cancer.” You are creating entertainment. Some of us need a bit of an escape.

    I don’t post on fan sites. I don’t like registering with web sites just to post a comment about XY or Z so posting isn’t what I normally do.

    I’m sorry I didn’t watch at the right times to pump up your numbers, but I am a fan. Please reconsider.

  440. hatewrestling
    January 8, 2012 at 10:54 pm |

    I’ve been wondering when if ever the season was going to start back up, I hadn’t been researching it because I took it for granted that it would eventually come back on. I see now the error in my thinking. Its unfortunate it will not return, I watched from beginning to end and felt things were finally getting better. I’ve been a Stargate fan since the original movie came out and was excited thinking things were moving back up. So very disappointed.
    I will mention this here as well since I almost never post or blog about these things. The only possible stretch wrestling has in this network in my opinion is the fiction part. I would imagine someone in the upper management was a wrestling fan at one time or another and thought it would be neat to be involved with it. Regardless I till cant grasp how syfy went with wrestling. I used to watch the network a minimum of three to four nights a week and the other nights I was probably at work. It seems every time I even attempt to watch the channel anymore there is wrestling or a repeat episode of something. Not watched it in months now with much dedication and seems to be less and less reasons all the time.
    Just my 2 or 3 cents worth.

  441. dabarton
    January 9, 2012 at 3:17 pm |

    While I haven’t read over all of these comments, I feel that I have read enough of them to get a general sense of the pulse of the sentiment here.

    Unlike many of the above posters, I did not particularly like SGU. I have watched every episode of SGU because I loved stargate. I love the stargate universe. I love the previous shows. I think SGA was a far better series and I am terribly disappointed that Syfy chose to cancel it to make room for SGU. I’m not sure why SGA had to be cancelled for SGU to be started, but I think it was a mistake.

    I have watched every episode of every stargate series as well as every movie. I watched SGU primarily out of loyalty to the series, all the while feeling it to be a second rate version of its predecessors.

    I do not blame the network for cancelling SGU. Quite frankly, it deserved to be cancelled.

    I would love to see the network bring back SGA. The best way to do so does seem to be to launch a movie or mini-series out ahead of it to get fans drawn back in. I do not know if it would even be possible to resurrect the series at this point, it has been so long since the series was cancelled that it could be impossible to reassemble a sufficiently similar cast to the original to really draw the fan-base back in.

    That’s my 50 cents.

  442. stargatefan1960
    January 15, 2012 at 8:34 pm |

    I’m sorry but i am a science fiction fan since i was a kid with star trek,im 51 now and i loved sg1,and you guys left me hanging when you cancelled stargate atlantis, damn if you didn’t go and do it again and cancell sgu. You guys really let me down, i sincerly hope you bring both shows back they made my life here on earth bearable.

  443. walid852001
    January 19, 2012 at 9:39 pm |

    is the rating includes any person from Egypt (i guess Zero? right)
    and how many people is counted from the middle east ?
    note: people here don’t use DVR they hate it .. we use cables and SYFY is not INCLUDED with the channels
    i’m sure there’s at least 3 mil person here from the fans of SG

  444. m0nk3yb0y
    February 9, 2012 at 8:37 pm |

    Well, what I see here is …. If you get into a show that SyFy has created, … chances are, it will be cancelled because SyFy can’t justify it … so make some self justifications, don’t tune into Syfy … I’ve already boycotted half a dozen other networks for taking shows off the air that EVERYONE I know enjoyed. Do they take into consideration that just because 1 TV is tuning IN, you don’t know who’s sitting in front of that TV or what is happening to that media. I hate shows that are ended poorly leaving you hanging.

  445. KennyD1958
    February 11, 2012 at 2:12 am |

    I know that I’m on a LONG line of people making comments about the demise of SGU but, I just want the MGM heads to know that when the series aired back in 2009 I was only able to check out a few of the episodes being offered due to a very busy lifestyle at the time. And also at that time I THOUGHT the STORY LINE was one of THE STRONGEST AND BEST I had seen in a very long while; and just wish I had been able to watch it more faithfully on it’s faltering night schedules….first Fri…..then to Tues…..then finally Mon….I was exhausted in trying to follow the show around like chasing Santa Clause across a bunch of premium channels at Christmas time trying to figure where he’d be stopping/dropping his gifts next. That’s HOW much I truly enjoyed SGU. Now I come to find that the entire series is being offered commercial free on “NetFlix” instant streaming, so that I can watch the show when I WANT TO WATCH THE SHOW……and NOW I’m coming up onto the 40th episode REAL fast….I enjoy the actors, I’ve really enjoyed the story line (very fresh imho), I understood most of the technical apparatus that the cast is/was indulged with from week to week, I thought that the 2000 year old civilization episode that the original StarGate Universe crew developed and created was a marvelous tearjerker making me personally look deep inside myself to see what I had done over the last 40 years of my life to bring my life into fruition. It’s my opinion the entire concept was tremendously done as was truly ALL wonderful ideas acted out by some of the newest, greatest faces I’ve seen on the SG Series (on Sy-Fy). Now that I missed some of the “air-date” episodes….I’m finding it incredibly refreshing to go to “NetFlix” and watch the whole series, commercial free, the way it should have been seen….back-to-back episodes (if that’s the way I want to watch it….or just a couple of episodes that I have time to watch that evening. —–>>>> But now I’m coming down to the last few segments of the show and I’m getting this rush each time I watch it in trying to figure out what the next weeks storyline is gonna be about. I find myself becoming sad and disappointed there isn’t something -/- anything more -/- coming after the 40th episode…..I’ve finally been able to get to the end, and now SGU is leaving me with this huge whole in my forehead with thoughts about what’s to be expected in the weeks to come….am I gonna be just left with some strings of thought about this phenomenal series that someone, somewhere has said; “Hey, we just can’t continue the “sustainability” of the show because there aren’t enough people watching it on a weekly basis. I say you only know a little bit about what your saying MGM because there are tons of people watching this series with great enthusiasm….and to just cut them off would be a great travesty and to let SGU go entirely, is just poor SGU Public Relations….first, you should try maybe airing the show at least once a week on a Saturday or Sunday night, it could be shown when the folks that watched it previously, but worked or had erratic lifestyles in which I couldn’t actually find it, at say 5 or 6 PM and then to pick up the crowd who missed it with a version on offered on HULU during the week and Netfilx during the day and late night…..you might be drawing a whole lot more viewers then just the 1.7 or 3.4 or 4.6 figures you’ve previously quoted….people could find this phenomenal show when ever they had the time and wanted to watch it. I really think it’s a solid gold idea to get your present fan base re-established and then also bring in new Sci-Fy enthusiasts on the fly cause they could go back a few episodes to catch up on the series. Anyway, I truly hope that Sy-Fy executives would consider my idea and allow “us” high-definition, positive thinking, episode enjoying SGU fans the opportunity to show you executives that Star Gate Universe could be EVEN bigger than Star Trek or Star Wars with the right incentives….why don’t you have me come “pitch” some of these constant viewing schemes for Star Gate Universe…..I think you would see your new fan base increase by 35 percent or more a week —-> 20 to 24 hours a day….now I really feel that’s exciting!!! Thank you for the time to offer some really heartfelt comments that I really hope that you’ll read MGM CEO’s and bring SG Atlantis full circle and making money for you 24 hours a day, 365 days a year. Series revival never felt so positive and so extremely hopeful that the MGM CEO’s will think about this and start the process to become the next powerhouse in SCY – FY related video material. Thank you for the chance to show you that SGU isn’t dead….it’s just been stuck in some hibernation tubes for a few short season and will be back with even better story lines to thrill the Star Gate Universe fans throughout the world.


    Ken Honeycutt
    Star Gate Universe Super Enthusiast!!!

  446. apilip
    March 25, 2012 at 10:56 pm |

    It was so posed to be SGU in line 1

  447. bucho54
    April 8, 2012 at 2:07 pm |

    I’m curious if this show failed because it wasn’t promoted to the right audience. I absolutely loved the original Stargate movie when it was released, however the feeling of that movie compared to SGU is completely different. They are related obviously but I love each for different reasons. I watched some of the other Stargate episodes but never cared enough to seriously watch any of them. I know I have heard of SGU but never attempted to watch any of them because I didn’t feel the other Stargate shows were all that great. After BSG went offline I have been eagerly waiting for an epic space series again. Caprica was enjoyable but not a replacement. I rewatched TNG and DS9 to fill that void, but after that was over I still just waited. SGU kept popping up on recommended titles on Netflix, so I decided to check it out. I saw that it was cancelled, but still pushed forward to see if it was any good. Wow, did I love this show. This really did have the potential to be my BSG replacement. I wonder if this was simply getting the crossover viewers coming from the Atlantis fans, but never got its legs with people like me looking for that epic space series. I think the ratings system is very flawed which is unfortunate. I can’t say I know if this show could have been profitable or not, but I think it was promoted wrong. Also, I agree with others that Eureka is quite horrible but I still watch simply because it fills some of that syfy void. 5 seasons of it though? Really? It is not THAT good and SGU was so much better than 2 seasons. I would love for this show to come back, but I do at least appreciate that it was given somewhat of an ending/goodbye. Sure it left things unanswered but not everything requires one. It left the real ending in the imagination of it’s viewers.

  448. halfhearted
    April 14, 2012 at 9:59 pm |

    Such a late response!

    But, I was searching for any information as regards new Stargate possibilities, and this was one of the first links that came up. After reading most of the responses, I felt the need to futilely shake my fist along with the rest of the mob.

    I used to watch SciFi/SyFy. And, while I greatly preferred the style of SG-1 and SGA to SGU (mostly due to its lack of SG humor and what was referenced by an earlier reply: SGU was basically the exploitative generic science fiction being pumped out in recent years as showcased by the 200th episode of SG-1), I was a loyal fan without the all-powerful Nielsen device. All hail exclusive, inaccurate ratings, etc. etc.!!

    Along with SGU, pretty much any show I’ve ever had any interest in watching has been canceled despite the great online presence in everything from purchasing to conventions to works as compared to…well, pretty much anything and everything the network has decided to air that has very little do with science fiction. This includes their terrible original films which very few actually watch unless they find out some actor they love from a legitimate science fiction source has had a hand in it (i.e. Hey, guys! David Hewlett’s in that Rage of the Yeti! *DVRs*). Okay, that’s not entirely accurate. Some people who have no jobs or no fear for their electric bills just leave their TV on all day to have some kind of background noise, and it might happen to get stuck on the SyFy network.

    These aren’t the people who are going to buy your DVDs or rewatch your shows or support your network. You know, those actual areas of real money-making you could be thinking about, if that was your actual objective. Look to Japan’s abuse of otaku in regards to anime and manga merchandising as opposed to readers and viewers of the titles, if you want a new model to satisfy your need for the moola.


    But, this is all just a rant. A logical, well-thought out and accurate rant, but a rant nonetheless.

    I used to watch your channel every day. After you canceled both Sanctuary and Eureka and despite the occasional voice-overs from well-known sci-fi actors in your poor quality reality television shows, I finally gave up hope that you had anything to offer me as a viewer.

    I’m no longer you’re demographic. And, I will no longer be watching your network (despite memories of those halcyon days as a preteen sneaking on episodes of Lexx late at night) until you start airing something worth watching. You know, like a Stargate movie or something even vaguely original and loyal to the genre.

    Not that you’ll miss me. I still don’t have a Nielsen box after all.

  449. Ckovacs
    April 24, 2012 at 11:26 pm |

    A little late, but was looking to see if there was any news about Stargate.
    Read through the comments, and completely aggree with Stryse.
    It is even more depressing to see a science fiction channel putting these “better rating shows” which have nothing to do with science fiction. Hats off to Syfi or whatever their name is. Somehow it is seeming more and more vague. I can at least say I am proud that I am no longer a viewer or customer of that channel (Never thought I would say that). Hopefully Stargate will return to us, whether to continue with Stargate Universe, or to bring us another run at the franchise. Then I would definitely be watching whichever channel it was on.

  450. sgudropout
    May 11, 2012 at 9:09 pm |

    The way I see it Craig, is that you have given yourself the opportunity to reboot SGU, 3 years after it was canned! You came out with all sorts of reasons why people stopped watching the program, but not the one that made it hard for me to watch it. The script was so bitty and argumentative in the first half of season ONE, that I genuinely considered not bothering with the rest of it. And would probably not have done, if I had not watched SGU on a SKY ONE re-run just recently. Being a re-run, I got to download two episodes a day, back to back five days a week, so I got to watch the entire two seasons worth, in four weeks. What I am trying to say, is that the show was really hard going for the best part of the first season, and a fair chunk of the start of season two also had this senseless bickering script, so to be fair, once the episodes got more interesting, towards the end of season two, you had already lost your audience. Stargate fans were spoilt, royally by SG1, and somewhat by SGA. The fan-base was starting to dwindle towards the end of SGA, but by then you had had two series that had run back to back for the best part of what, ten years. So people had seen and heard it all before, and if you were to reboot Stargate, you had to have a break, and a fresh outlook. But something definitely went wrong with the imagining of the script and concept of how people would have reacted in that given situation when they were stranded on Destiny. The constant aggressiveness of Rush’s character made for hard viewing, along with the deceit and lying. And the conflict between the Military and the civilians was just as arduous, and detracted from the core of the story, which should have been to show that in a dire situation, mankind should pull its forces together to conquer its problems, and not to pointlessly bicker about who is in charge. There were times in Season ONE, where I actually thought that I was watching kids in a school playground.
    Dont give up on what was just about to be a really good program. Get people round the table, get some decent scriptwriters, get the cast back and get the fan-base back. SGU would be a hit, but you have to get the script right.
    At this point in my comment, I stopped and went back up the page to read some of the other comments. There are a LOT of angry people up there! I think it shows how annoying it is when a show gets canned mid story for fans of a loved series. And you must appreciate, these are only the fans that have taken time to complain, like voters at Election time, not everybody turns up, but it does not mean that the silent ones are happy about the way things are turning out.

  451. spiritquint
    May 16, 2012 at 4:18 pm |

    I echo the sentiments and comments from sgudropout above. I found SGU very hard to get into, but I kept on with it watching back to back episodes with my other half. By three quarters through the second series, we were hooked and loved it. I guess quite simply, it was poor to start with and then god very good. On that basis and especially as you say their was a spike at the end, it was starting to have fantastic promise, especially with more visits to other worlds, it was getting interesting. I appreciate why you pulled the plug, but I think that someone should have been a little more brave and just stuck their necks out a bit further as I am certain it would have been rewarding. Yes, I know it will be hard to start up again, BUT with Stargates history and more colourful story lines, I am sure it will blossom again. I think it would be sensible to do it the other way round though and get the script written first and get it proofed for its storyline.

    PS. If you need Dr Rushes white shirt back, just let me know as I am the new owner courtesy of ebay and MGM, I will keep it safe, Lol!

    Best wishes

  452. IFIXPCS
    May 22, 2012 at 12:17 am |

    I am a stone cold fan of the original Stargate movie and I tried to watch some of the SG-1 series, but just couldn’t get into them, but about a week ago, I stumbled on SGU and after watching 10 minutes of the first episode, I was HOOKED! I couldn’t stop watching them and I watched every episode day after day on Netflix for a week straight, every minute I could until I finished, and now I find their won’t be any further shows?? I’m EXTREMELY dissapointed and I guess I will have to start watching them over again and HOPE SyFy comes to their senses and picks them back up again, because seeing Eli standing there all alone with that smile on his face is DRIVING ME NUTS!

    I WANT MORE! I will pay a subscription fee if need be, but let’s get it going again!!!


    Tom in Valley Forge PA

  453. Dr. Rush
    Dr. Rush
    May 25, 2012 at 5:00 pm |

    Alright, I have watched every episode of SGU since its beginning and marveled at its amazing screenplay, plot twists, drama, and stellar suspense, I know its characters inside and out, and have repeatedly watched both seasons on NetFlix. With that being said, I will argue with you on one point, YOU FAILED TO PROPERLY ADVERTISE THE SHOW’S MOVE TO TUESDAY, I watched everyday to see previews on the next SGU episode, and NOT ONCE did I see a ” SGU has moved to Tuesdays! ” commercial. That is the biggest failure, you can throw ratings at us all day, how do we know they are the true ratings?? Syfy, is now a network solely run by shitty wrestling shows, with droppout wrestlers trying to relive their glory days. I’m typing this not to start an internet riot, but persuade my fellow SGU fans NOT to buy SYFY’s BS. You secretly moving SGU to Tuesdays single handedly murdered the show, because fans had no idea where it went.

    P.S I will never watch a single SYFY show, ever again, you have become a corrupted, sellout network like the others.

  454. hooked2u
    June 7, 2012 at 6:47 am |

    I fortunately discovered SGU mid-season 2010, but it conflicted with two other programs that I watched, recording (DVR) one of the two. My cable company only permits two programs, one viewing and DVR, so I had to alternate which program I viewed and which was DVR’d. Just before the season finale I found that I could’ve been either viewing or DVR’ing SGU and watching one of the other two programs from my cable company’s OnDemand channels. I have been a SciFy fan since the mid 50’s. It was great when Star Trek became available on syndicated television. I have progressed my entire adult life tuning in to Space SciFy programs and then the birth of cable television offering more channels. I became a big fan of the SciFy channel when it became available on cable. Following the cancellation of the Star Trek series and SG and SG1 I was in a lull until I discovered, albeit too late, SGU. I am left only with the reruns on SciFy Channel and WBNX-TV. Like the support for NASA, another inspirational SciFy series has been abandoned.

  455. mcindus
    July 14, 2012 at 3:45 pm |

    With all of the awards that SGU just received, it’s easy to see how SyFy is no longer a Science Fiction broadcasting station. They want their MTV. And just as Music Television did away with music that wasn’t pandering to the lowest common denominator (and eventually eliminated it almost altogether) and added reality TV, SyFy has followed the same model. Gross. I feel like I need to shower off the slimy marketing campaign that I see drooling all over my only source of Television entertainment. I’m not that big into TV. The Sci-Fi Channel was my home for many years because it was the only Television that could captively entertain me. Now, I only watch television via the computer because SyFy doesn’t give me what I want AT ALL. In my demographic [internet-savvy 20-30 somethings… currently the largest growing demographic in the world] The reality of a station like a Sci-Fi broadcasting network is that your users are going to use TECHNOLOGY to watch your shows. I hope your run on Netflix/hulu/etc will prove to you that the fans don’t like bubblegum sci-fi OVER something that stimulates us. At least the fans that stick around. SyFy is going to fail just like the music industry if it keeps following the music industry model: pump out what we -think- they want and get rid of it if it doesn’t immediately perform. You know what that leads to? HUGE immediate gains and overall -failure-. Nice wallstreet plan, there SyFy. Maybe you should hire guys that watch your material, instead of out-of-touch ratings panderers. Ratings improve if a show is good over time. This show was GREAT as evidenced by its many rewards and recognitions – it just had bad luck in slot-time, advertising, and in coming in off the wake of a failed SGA ending/slap in the face of the fans. Competing DVR slots is a HUGE deal in todays primetime market and it seems that no one even cares in the ratings industry. I didn’t watch SGU because I thought it was going to be a SGA reboot and I was still pissed off about SGA not really ending. I just finished a 5 day marathon and watched all 40 episodes. Wow. In all honesty, SGU was the best SG since O’neil left SG1 (maybe even better?). And it had better writing and acting from it’s inception. We get that it was expensive, but we also loved it and were willing to carry it on our shoulders for at least a decade. Also, good job of advertising SGU WAY before it’s release and then doing a crap job of advertising it’s moves, etc. DURING it’s run. Way to alienate the budding pop audience you’re trying to nurture. SyFy – the biggest sign so far that the writers of Idiocracy were SPOT ON. Wrestling. Bah. Too bad I have no motivation to watch Eureka since it ran out of fun ideas and became a fantasy family show instead of a science fiction one. Also – I’m kind of insulted by Lost Girl. Nice fantasy show, great boobs. It’s just too bad that you think your male audience will take off unless you keep giving them new boobs every week… this might be an indication of an otherwise weak show. This part might make people upset, but in my opinion, Sanctuary and Warehouse 13 are dripping with so much fantasy pop appeal that I can’t EVER feel like I’m watching something that I couldn’t doodle on a napkin drunk at 3am… just like all of reality TV. This show was written to blossom into a HUGE run, but never got its chance to really show its potential. Dr. Who is your most cutting edge show? Wow, SyFy…. just, wow. You think that YOU would be cutting edge and find a way to find out how many people are REALLY watching your shows instead of having to wait for your Netflix deal to prove Neilsen wrong. Also- Tuesday night move during American Idol season? Are you mentally deficient? Everything fails against American Idol. SyFy was the only thing really keeping me interested in TV, and now I have nothing in the world of Cable TV to hold on to. Hello Internet TV, hello. If you had Eli working the numbers, you would have realized the variables involved and been able to make much smarter decisions.

  456. Eliwallace
    July 27, 2012 at 1:31 pm |

    I hope that in 2 years, somebody will be interested to continue SGU, when the passengers of the Destiny wake up of the stasis. I believe that it could be posible. J. Mallozzi said that they will focus at first the next episodes of SGU before any kind of film, like SG Extinction or others. I have a doubt… The SyFy ratings in Europe are registered? Cause SGU have a giant fandom in Europe! Specially in France and Spain. They took into consideration?

  457. syfaylsucks
    August 9, 2012 at 8:15 pm |

    I can’t say much about the ratings numbers but it sounds like less than truthful. The truth of the matter is that the scifi channel does hate science fiction as you can see from the change in the name of the channel. The change to syfy was done purposely to get away from science fiction so they can put on as much garbage that mgm thinks will make them money. In instance the contract with WWE, wtf does WWE have to do with science fiction…? It’s a boldfaced lie printed here and I am tired of it. They need to either sell the franchise to another company that will handle it the way it should be handled, or bring it back. The ****astic programs and b rate movies they show is why I don’t watch syfayl anymore. Now they want to bring in M. Night shambalamadingdong to make a show. Whatever, bring back the SG series, I for one would like to see how SGU ends with the original mission of the Destiny.

  458. acopntexas
    September 3, 2012 at 12:19 pm |

    too friggin bad…very big fan…u know the possibilities are endless in this format…no reason to stop creating…some of us really were into it like nothing else…too bad…so sad…now i guess i will have to plan the overthrow of another third world country…hell of a part time job…but…t.v. no longer interests me….oops…unintended consequences…rats…peace out. cjh.

  459. marconi
    October 8, 2012 at 6:22 pm |

    As usual, this is a total crock of the standard excrement. The same having been force-fed to the public after the demise of other such epic sci-fi blockbusters as Star Trek (original), Caprica, and Firefly…which often tops the list of the best sci-fi shows of all time. It’s way past time that the dinosaurs of the sci-fi network realize that the current ratings system is flawed and archaic. Perhaps FX and AMC has it figured out. Run two seasons, hiatus a while, and come back later. At least by then viewers have had time to pass the word and digest the relative merits of the new show. Nielsen Ratings were valuable when there were 13 channels and four or five networks. Today the overabundance of networks and viewing choices creates a significant time lag between airing and a solid fan base. The learning curve, if you will, is much less steep. By the time I find out about a show from my friends, and the media has had sufficient time to digest it, the season is often well through, or even over. Not to mention that a large ensemble cast takes time to create and engender the emotional loyalty of the public. In any case, time and time again the lesson is taught that “instant” ratings can no longer be the measure of art. Somebody in Sci-Fi MUST have the intelligence to determine a product’s worth in better ways. Caprica, Firefly & SGU: the three reasons why I am done with sci-fi forever. Amazon here I come !

  460. Augustus Aurelianus
    Augustus Aurelianus
    October 15, 2012 at 10:58 pm |

    Although it has been several months since the tragic decision to cancel SGU has been made, and in spite of all the previous comments of fellow fans — who have expressed their outrage for this horrid cancellation — most of which remain unanswered, I felt compelled to add my protest to this long list, hoping that some remaining wise individual at SCI FI channel, convince the station to continue making idiotic super shark, or dinocrocks movies and consider resuming the SUBLIME serier SG Universe from where it left off. I sincerely hope someone at SCI FI channel will see the light and return the station to its original potential.
    Augustus Aurelianus

  461. Augustus Aurelianus
    Augustus Aurelianus
    October 15, 2012 at 11:02 pm |

    CORRECTION – I meant to type : “… discontinue making idiotic super shart or dinocrock movies…” Indeed, these preductions are truly cheap and idiotic. Please return SGU to its adoring fans!

  462. bigbearchef
    November 6, 2012 at 5:06 pm |

    This hole stupidity about ratings is out of date, as its only based on American viewing. Do they not consider about viewers outside the U.S.A. I am sure if they were to check with company’s like B.SKY.B that they would see a huge following. Also to justify there decision with rubbish scifi movies and other programmes that I and many others do not consider scifi at all. Get your act together and do the right thing and get SGU back on T.V.

  463. electrose
    January 16, 2013 at 2:18 pm |

    Hey I think the main problem was that most of the audience moved to watch it online on youtube and whereever else they could find it, I for one watched it on youtube until the last 4-5 episodes when I finally got SyFy added to my channels on my TV. Maybe if they re-aired it as a internet series it might do better than when it was on TV.

  464. epockismet
    February 11, 2013 at 11:26 am |

    A few years ago I had digital cable, and was able to enjoy one of my favorite stations at the time (albeit at the high price of cable). Then the writers strike happened and everything fell apart, seemingly on every station. Those who ran the networks no longer had the years of conditioning of people to set aside days of their week for T.V. shows, as many like me learned to find my fix for sci-fi and other fiction, through video games and streaming, first through hulu, where I was able to catch up on all of the episodes of SG1 and SGA I had missed, since I have always been pretty picky with the shows I watched. What really had gotten me to make an effort to put aside time in the day for T.V. was due to sci-fi fridays back when LEXX was in it’s second season, since then it’s been a tradition for me and my friends to watch the shows on Friday, which got me into watching SG1 (when SG1 came out, it wasn’t enough like the original movie (too campy) to get me interested… at first, for the first 7 seasons at least, but boy did it grow on me after giving it a chance. But then the writers strike happened, and I don’t believe any of the networks have really recovered. Since then, most shows are clones of each other (NCIS, CSI, Cop/Firefighter/Hospital drama, etc.) or reality T.V., which like a fair most people enjoy or tolerate, this does not mean that all other forms of entertainment are not worth it because it only appeals to a mere 1 million people. More people go to fairs than a given movie, does that mean that movie is a failure, well if they were both rated in the same category it would be. So goes the perception of T.V. and T.V. style programming, even on the web. Too many things that I, and many other people, would not even think to compare, are often compared by the network execs and the critics. We see this in gaming all the time, comparing every MMO with WOW for example. It’s no longer relevant, like comparing the wonders of AOL versus merely using the web as one sees fit for much less. How many years was it before people stopped saying that AOL is great, I can’t remember it ever happening to be honest. How about advertising dollars being the be all of entertainment rating. Well, everyone knows a company will not pay as much for advertising on a show that gets 2 million viewers a week on the web as they will a show that sees 500k viewers on the networks. What I’m saying, basically, is that the current system of rating the value of entertainment is so far out of date that it is virtually useless as a true representation of the real world. Statistics are nice and all, but there aren’t enough scientists behind the creation of the statistics for anything anymore, it’s all controlled by marketing people who more often than not imagine what people are like, and really have no clue. They love to give themselves credit when they get lucky, and are often thrown away completely when they are not. The market has become so messed up that the ones who actually give a real crap have a hard, if not impossible, time really gauging their fans interest due to their being too out of touch with the medium entertainment has become. What is it? T.V., the internet, PC games, console games, smartphone use, BOOKS?? People being more picky now as far as what they do with their precious time have a huge effect now on what is viewed/used and when it happens. For me, I’m completely abandoned watching anything on TV. Not enough interests me any more, and those that do skip around the time slots like static electricity with no warning, and get cancelled before the show even finishes. After so many cancellations, I just can’t bring myself to go out of my way to watch anything on TV in real time. I just watch on Netflix now, and I would like to suggest shows like SGU to friends, but the last time I suggested something to friends/family that did not end, they gave me so much crap that I don’t see a point to it any more. How do you answer to someone who doesn’t use the web when a show will be on when I don’t even know the answer, since it changes slots, or goes on random breaks for ? amounts of time. The way programming is done now by the big producers is too obviously for the money, and no regard at all for the human factor. When companies overestimate their appeal due to past success that have so many reasons for having succeeded that no one can realistically put a solid single reason as to why it succeeded in the first place, they almost always end up making bad decisions until the next time they get lucky. But Businesses have gotten into the habit so much of giving themselves credit for the customers actions, that they pat themselves on the back so much they never learn why they succeeded in the first place. Most of the comments, and replies, I read here, and god help me, I read them all, show how little regard there is to the realities of the entertainment system with all of the one dimensional guesses as to why SGU, and other decent shows like it, “failed”. Though for me personally, the need to find on the internet when a show will be on, or if it will even continue, does not make a show succeed unless the fans are truly fanatics (and can navigate to previously unknown sites without going the wrong way and getting a piece of malware on their system). As far as I know, this has only worked for the Cartoon Network, who seem to know how to keep horrible shows on, and I mean HORRIBLE. And they are still in business, to say the least.

    Alrighty, I’ve gone on what seems to be way too many related tangents, but this is just how complicated the entertainment industry is, and how impossible it is for anyone to make a good decision based on an old and literally outdated method of presenting moving pictures to the public. If they really want to fix this, they need to face reality and give the advertising revenue shows need, if I have to sit through an advertisement, they should value my time as much as I do, and they should value it as much as their own. I waste the same time in my life watching an advertisement meant for someone else, but pays more to the network, as I do to advertisements online that actually cater to my interests, yet still take up the same amount of time. Too much money saving (efficiency of lower costing crappy products), combined with an unreasonable amount of greed at the same time do not mix well in any industry for very long before it collapses under the weight of new blood. I could go on a lot more, but I’m just hoping too hard than things will change, and normal business is no longer seen as high risk, since no one takes high risks any more in business unless it’s with someone else’s money. That’s why my money doesn’t go into it anymore, the risk is now carries by the consumer, we may or may not get our money’s worth, and too often we are ripped off or just greatly disappointed.

    But that’s too much to think about, and the people who make decisions don’t get paid enough to work that hard. If they look, and sound, like they are working hard, well… then that’s good enough for the business in the new America… and that seems to be all we deserve (since we all get lumped into the same boat as those who troll the internet, and whine at the slightest inconvenience).

    Get it together people, or good entertainment will no longer be available to keep the drones minds off of how bad things are getting in the world.

    Okay, I’m done, I could really go on for a lot longer, but my ranting can be grating to the most patient of people.

  465. Jim37
    February 16, 2013 at 11:50 pm |

    Okay here is my take on SGU. when SGU came out I was just coming off of Stargate Atlantes. After the disappointing character change in the O’Neal character, I was quite burned out after Atlantes. So after viewing a couple episodes of SGU, I was ready to give it a chance. Yet just recently, I viewed all 40 episodes of SGU on Netfix and loved it. I finally was over my burn-out and disappointment of SG1 and Atlantes and realized what a great show SGU was. The keys is when your ending a certain series that was quite popular, it’s probably best not to start another series of the same type right away. Give the viewers a chance to recoup a bit before you bring out something similar. with all that being said, I sure hope Syfy brings back SGU. I think the audience would have a new appreciation for it.

  466. Crowbird
    February 26, 2013 at 4:15 pm |

    Wow! Alot of comments! I first saw Stargate Universe about six months ago on Netflix. It is sad the way it ended. I hope it comes back. I appreciate SyFy for putting the money they did into it to make it come alive. But mostly I am here to comment about the cable tv network at its sad programing. Cable tv and its commercials and its programming that nobody wants is a dinasoar, with the stench of death on it. More and more people are getting rid of cable tv and are just keeping the internet. Hardly anybody watches anything live anymore. Now you can choose what you want to watch and WHEN. Have you ever went into a video store and went to the scifi section? (back when video rental stores still existed?) Mostly what you saw there was Horror, not scifi. I read somewhere that SyFy channel actualy canceled Stargate Atlantis to make room for more paranormal programing? Dark, demonic, depressing programing? I’m not surprised. A sure sign of the times we live in. Programing like X-Smiles. (My alternate name for X-Files. No smiles or humor allowed) The new Battlestar Galactica. Darker and more moraly depressing than X-Smiles! I am glad that I have streaming Netflix on my Xbox360. If I try out a new series and I don’t like it, I can just hit the back button and exit out of it.

  467. Jarmey
    April 3, 2013 at 10:18 am |

    the only reson I never watched sgu is because I had no idea it even existed until just recently. I have ben a huge fan of stargate sg1 and atlantice sence I was a kid. im sure ALOT more people woul have ben watching if it was announced better. = anyways its too bad you ended the seriese, because it had the potentle to go ALOT farther. and im sure the fans are more then ready for you guys to pick up where you left off ;)

  468. Jarmey
    April 3, 2013 at 10:32 am |

    a lot of people also don’t realy like to watch the shows on tv, personly I prefer to wait until the full season comes out on blue-ray / dvd. because im a buisy guy also if you miss an episode it just throws everything out of wack… I do the same thing with supernaturial teen wolf, and vampire diries. I also agree with electrose up a little ways there, if you moved the shows on to an online chanel youd get a quite a bit more viewers, more people would rather pay for internet then cable… but I sincearly hope and pray that syfy will bring back the stargate. with Richard Dean Anderson, Michael Shanks, Christopher Judge & Amanda Tapping, its just not the same with out them.

  469. Wolf2
    April 11, 2013 at 5:26 pm |

    It looks like a lot of people have left comments. Honestly, I don’t have the focus to read all of them, so I’m probably reiterating what someone or some people have already said. Anyway.
    I can understand that SyFy has to go with the ratings. TV shows aren’t free. But, if you knew that you wouldn’t make a season three, why would you end season two like that? You had absolutly no closure. It’s, no offense, pathetic. You have to end the TV show. Give it, say, two more episodes. Or, a movie! Just so the TV show actually, you know, ends, not just…. stops.

  470. darkracer125
    July 15, 2013 at 1:51 pm |

    my best friend commited suicide becouse you guys cancelled stargate . bolth atlantis and sgu could have gone for the full 10 seasons ..
    i often think about ending it 2 but i still have hope for a movie or video game about stargate

  471. I was a Stargate fangirl | Educating [Geeks]
    August 23, 2013 at 12:59 pm |

    […] Senior Executive Craig Engler personally explained the business reasons involved in the decision in an open letter to fans on the popular fan website, […]

  472. morph
    August 24, 2013 at 5:12 am |

    I have only just started watching SGU and have got into it and strangely prefer it to sg-1 and the others and now find out that it has been cancelled shame but hopefully with he reruns you may notice an increase of viewing and I hope here enough for the thought of bringing it back from the grave

  473. samuraipandal
    November 22, 2013 at 7:05 pm |

    i agree with an earlier comment it isnt just the fault of scfy. that SGU waascancelled, yes it was a hard show to get into unless you had a geniune love of science not just explosion’s and 1 liners from the hero’s for comic relief, this show had a very complex plot cast. and also more people are downloading these days or streaming because we can not afford to tv licensing and the internet.
    basically those hardcore stargate fans, who downloaded or streamed SGU, helped kill the series, (myself included there).
    This is rarely taken into account by fans……… we wish to focus on the injustice of cancelling a great series, rather than accepting our responsibility to keep that show alive by supporting the networks…… which we didnt that is the long and short of it…… it had huge potential and i truely liked that stargate was bringing Sci-fi back to science rather than action.
    i for one salute MGM and ScFy for sticking with one of the most original Science fiction shows, since the like of babylon 5.

  474. xaleCSx
    December 31, 2013 at 12:19 pm |

    SGU was the a show that I was watching even from Europe, I do not understand why the ratings war that bad but one thing certain, I was one of the best entertaining shows that I have watched. It is a shame that we will never see it continue, develop and have the end that it deserves… :((

  475. Tap1
    August 15, 2014 at 3:26 am |

    Personally, I can see why the show failed. After the well thought out story lines of both SG-1 and Alantis (usually humanities survival hanging in the balance to one degree or another)to SGU – basically a drama filled soap opera in space with a weak, strung out story line. What a bore.

  476. fran78
    March 20, 2015 at 8:33 pm |

    Give me back my DESTINY!!!!!!!!!! She is the best space ship I have ever seen in TV. WE WANT IT BACK!!!!!!!!!!!!!!!!!!!

  477. thefanofsgu_EU
    April 2, 2015 at 7:49 am |

    so if he usa and canada ratings aild you you could tr the SGU in the europian region. we have tones of fans here.

  478. Kristian
    June 11, 2015 at 3:04 pm |

    I understand the reason Syfy has discontinued SGU but I beg you at least make a final movie this way Fans will be pleased and syfy could get better publicity its a win win. I understand that it could cost Syfy a lot of money but at least consider it for the millions of Stargate Fans and Syfi.

  479. ravensloss
    September 30, 2015 at 11:35 pm |

    Syfy killed SGA and used SGU as a form of distraction, people were angry but for the most part begrudgingly gave it a chance, what we found was a reboot of bsg with stargate lore. the show wasn’t bad, though it took it until season 2 to really get into it. SGU wilted in the shadow of SGA’s death, you couldnt hear SGU mentioned without someone else saying SGA ended too soon, fans lost faith in syfy before the first episode of SGU and every post, news article and rumor ive seen since SGA’s cancelation makes me think, was this entire situation a huge mistake, made by people who learned there craft from a 50yearold book? wrestling, reality tv, does this really sound like a sound business plan for the lord of sci-fi tv? or a desperate attempt to fill ratings and keep advertisers interested after so much damage has been done to drive off there viewing audience? the truth is syfy never had any loyalty to stargate, or even sci-fi in general, they will show cat videos from youtube all day if it gets them attention, the fans are confused and angry because they gave loyalty to a show, and the network that produced it, only to be told that its a business sry, when the chips were down. I was angry at syfy, I expected more innovation and enlightenment from a channel that’s motto is imagine something greater, than just another struggling tv channel that hasn’t noticed that one by one every viewer on the planet is connecting they’re tv to they’re computer, canceling there cable and just watching what they want online. the money has moved, you can either follow the money, or switch your viewing audience to people who are behind the technological times. like your average wresling fan, the rainy seasons over, the pond is getting smaller, who will be left floundering in the mud when television dries up. The depressing thing is the fans are the ones suffering, syfy killed 2 stargate shows, back to back, told there viewing audience if they didn’t like it, too bad, we’ll get other people to watch. then tried to divert the negative attention they had drawn to themselves by blaiming it on numbers that had been proven wildly, inaccurate. the overwhelming point I get from that entire post is, this is how tv works people, it isn’t our fault, numbers don’t lie, but they do lie, all the time, and it takes someone who can count to make them tell the truth

  480. Likedabeast
    February 24, 2017 at 5:58 pm |

    It has been a long time since everything was canceled and I doubt the Craig will see this but actually you are wrong on the ratings. You see, during this time there was a rise in online streaming that the tv industry has not been able to keep up with. See now adays most people don’t watch on normal television because that means working into their schedule while streaming can be worked in any time. During the end years of stargate this was becoming the thing. Had syfy taken into consideration the online viewership of sgu the show would still be on. If syfy does see and read this, in order for you to compete with streaming networks like netflix and hulu etc you must compete with them on their ground. Take into consideration the amount of people who watch both on TV and streaming and also create a site where you keep all of your shows online for people to watch. This way anyone can watch at any time and you are able to have better figures for viewership.

  481. Brian
    December 17, 2017 at 8:56 am |

    I remember reading this article at the time it was written, but I guess I chose not to write a comment. Having had plenty of time to reflect on this, I’d like to write the following observations many years later.

    SGU failed not because of low ratings, not because of other SyFy initiatives, not even because it was a particularly bad show… SGU failed because it wasn’t truly a Stargate series. Yes, it used the Stargate brand, but there were really no Stargates to speak of. Yes, there was a Stargate on the ship, but it was almost never used. When the gate was used, it wasn’t used for the same reasons it was used in SG1 and SGA. The SGU series failed because it tried too hard to be Lost, BSG and Lost in Space all rolled together rather than embodying Stargate’s past roots from its sister series like SG1 or Atlantis. Atlantis at least extended the SG1 ideas in new and familiar ways… even carrying some of the characters over.

    SGU was simply too foreign of a premise and carried almost nothing over against the Stargate name to make itself as an even passable successor. It simply didn’t fit the mold of what most people thought of (at the time) as an SG series. There was too much crew drama (some called a space soap opera) and not enough exploring or alien action. Heck it was an incredibly advanced ship, but it was written to be a wreck of a ship that couldn’t be fixed. The series then spent far too much time dealing with crew internal strife and not enough time exploring the universe. Adding to that, the hobbling of the ship for dramatic purposes only served to weaken the series, not strengthen it. I was half expecting that after 2 or 3 episodes, someone would figure out a way to actually get the ship at least 90% functional. That this never happened continued to serve as the first crack in the foundation of this series.

    Before the series even aired, there was a lot of talk about how the series might unfold in more sinister ways. When I heard that, I was very skeptical if this series could succeed. Some of that early banter suggested darker story lines, more menacing and dangerous enemies (i.e., like the xenomorphs from Alien) and crew deaths more often. While the series did try a very small amount of this early on, it failed to maintain that story concept momentum, instead retooling and choosing to focus on the mundane soap opera stories about crew internal strife and backstabbing.

    Earlier Stargate stories were almost never about crew strife and always about the exploration and wonder of what could be found behind the next gate. SGU offered us very little of this wonder. It was, yes, somewhat gritty, but spent too much time on the mundane and banal instead of offering us viewers stories of fanciful tales that were so prevalent in SG1 and SGA. Heck, they were in a ship that could travel practically anywhere, yet the writers intentionally hobbled the ship so they couldn’t do that.

    In short, SGU failed because the writers didn’t understand what the audience expected from a Stargate series. The audience likewise didn’t understand what the writers were doing or where the story arc was heading. In fact, the story arc unfolded at such a snail’s pace, this served as the second crack in the foundation. At least throw us a bone from time to time.

    Additionally, as someone else pointed out, there were also other extenuating circumstances. Streaming was becoming a thing at the time when SGU was on. Because so many networks failed to embrace streaming, the only looked at over-the-air ratings and didn’t factor in streaming ratings. The failure to factor in streaming ratings was effectively the third crack in the foundation.

    If there is any blame to be had in the demise of this series, it was the writers and the stories. The fans were not ready for this premise under the Stargate brand. As I said, it just didn’t fit. It was ultimately the disconnect between the audience and the writers that tanked the ratings and, ultimately, the SGU series. Sometimes a series just can’t find its magic. This was one of those times.

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